What is the problem with Roxio Media Manager??

I purchased my first Blackberry 8310 Curve on Black Friday. For some reason the Blackberry Desktop Manager installs and works absolutely fine. However when I open the media manager from Roxio the screen freezes and it doesn't even show my device. I have uninstalled cleanly and re-installed over a dozen times and can't get it to work. We also went and bought an updated graphics and sound card and have installed them. The Roxio media manager STILL freezes up and we have to shut it down.
I do a lot of Paintshop Pro and have those programs as well as other graphics software. I'm wondering if it is a software conflict? I don't see one. Or if the Roxio is a POS as someone posted before.
I have spent hours and hours reading everything I can online about it and can not find an answer anywhere. The main reason that I want the Media Manager is that I want to make my own ringtones....that's it! The rest I can do without it. Does the BB media manager have the capability to make ringtones?
Any help would be greatly appreciated. Thanks in advance!
Michelle
The computer I'm using is a server converted to workstation.
Intel Pentium 4; 3.20GHZ
1.50 GB RAM
400 GB Hard Drive
Windows XP Home Svc Pack 3
Windows Media Player 11
Audio Card: Sound Blaster Audigy
Graphics Card: NVIDIA GeForce 8400 GS
Solved!
Go to Solution.

on Windows, you can use any software to cut your mp3 for the part you want.
you can use mp3cutter or Audacity.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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