What is the proper method to do an internet recovery. I tried Command R and it did not work.

I am having problems with my iMac, I cannot log on. I tried doing the internet recovery with the assistance of Apple support but when it went to restart it had the same problem as I have when trying to log in. (Mostly gray screen with one login id showing and a restart button on bottom center.) One screen that the support person got me to showed options which included the internet recovery as well as other options, like Time Machine. How do I get to that screen? I would like to try that before I move on to the next step. I don't want to try the Internet Recovery because it takes a long time with DSL and I am getting older and may not have enough time for another one of these. THanks,

Hello raider js,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: Videos may be unable to sync to iPhone, iPad, or iPod
http://support.apple.com/kb/ts1497
Select a video and choose File > Create New Version > Create iPod or iPhone Version.
Have a nice day,
Mario

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iTunes free download from www.itunes.com/download
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I advise to reply to the one you want to reply to.
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What is the proper method to do an internet recovery. I tried Command R and it did not work.

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