What is the white horizontal line and red vertical line on my brand new ipad mini?

Bought a brand new ipad mini 2 for my sons Christmas, took it out the box and it was during the set up process, ie entering his iTunes and icloud account, a white horizontal line and a red vertical line appeared on the screen and is there all the time now. Have tried switching off and on and resetting, but it is still there. Any ideas??

Hi Tolmivooz,
So the lines didn't appear until you were into the setup?
Does the orientation of the lines change when you rotate the screen?
Thanks for trying the restart and reset. Please see if a restore helps.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see lines, missing sections, discoloration, or poor image quality
Try to restart your device. If you can't restart, reset your device.
If restarting or resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Best,
Nubz

Similar Messages

I have just bout a brand new ipad mini and commenced setting it up. I had to leave it for a while and switched it off. When I came back to switch it on it asked for a pass code and I haven't set one up as far as I know. Anyone know whats going on!

I have just bought a brand new Ipad mini and started setting it up. I had updated to os7.4 and after it finshed installing I had to leave it before answering all the set up questions. When I switched it back on it asked me for a pass code which as far as I'm concerned, hasn't been set up yet. Anyone know whats going on!

Hi robertbpage,
Thanks for using Apple Support Communities. If the iPad mini is asking for a password that you do not know, this article has steps you can take:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
- Ari

Brand new iPad mini 32GB LTE (Verizon) purchased on 1/7/13 is constantly crashing while on Safari and other apps.

Brand new iPad mini 32GB LTE (Verizon) purchased on 1/7/13 is constantly crashing while on Safari and other apps. Anyone have any suggestions on what I should do besides restoring it and rebooting it as I have already done so. Should i exchange it at the apple store for a new one? Any suggestions? Im still under the 14 day return policy.

Returning it is a way to go, obviously. Unless that's quick and convenient enough for you, you may try resetting it to factory settings first under Settings -> General -> Reset.
A new setup and sync (not restoring, to avoid the cause of the problem coming over again) might fix it once and forever.

I need help. My three boys have brand new iPad mini's and I would like to set them up. I would like to create one new apple ID and have it shared by all three. This way they can share content (apps, music). How do I do that?

Looking for an information management solution. I have three boys that have brand new ipad mini's. I would like to set them up to manage information the easiest way.
My first thought was to use my apple ID for their apps and purchases. This would give me the advantage of seeing everything downloaded and be able to monitor this closely. The disadvantage to me, was that they would see all of my contracts, my apps, and my music.
My other thought was to create one new apple ID and to share that among the three boys. This way I would not have to worry about my information being on their ipads.
This is a very confusing situation for me. My goal is seperate my stuff from my kids stuff. Appreicate input from anyone who has in-depth experience with this as it applies to apple ID, icloud ID, and any detailed explaination of how to do this would be appreiciated. Thanks.

I think I will do this. I will use my apple ID and set face time and message to work independently. That solves one problrem. My other problem and maybe my bigger problem is that if I am using my apple ID, how do I iflter all of this so that my kids don't see my contacts, get my apps, etc. ?

How can i connect a Wireless Keyboard and a Trust mouse with a brand new Mac mini?

How can i connect a Wireless Keyboard and a Trust mouse to a brand new Mac mini?

Go to the Bluetooth icon on the menu bar and select "Set Up Bluetooth Device". Follow the wizard.
Alternatively, if you haven't yet unboxed and setup the Mini, you can pair the keyboard to the Mini (and possibly the mouse). However, I would set up with a USB keyboard and mouse and pair the Bluetooth devices afterwards.

My brand new iPad mini won't rotate I have done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested.

My brand new iPad mini won't rotate done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested such as off/on, reset, reboot, double checked lock off. It did work and I changed wallpaper and stopped motion, not sure if this related

Reset all settings. Settings>General>Reset>Reset All Settings. Your iPad will reboot on its own. You will have to enter all of the device settings again, but no data will be lost.
I eould not spend a whole lot more time trying to fix this, if the device is really brand new. I would take it back to where you bought it, bring the box, the charger, the cable and your receipt and if they can't get it fixed, return it and get another one.

My brand-new iPad Mini has Siri unresponsive. This happens quite frequently and I find it very frustrating. I have a strong Wi-Fi connection. Has anyone had this problem and fixed it?

My brand-new iPad Mini has Siri unresponsive. This happens quite frequently and I find it very frustrating. I have a strong Wi-Fi connection. Has anyone had this problem and fixed it?

Let me also say that this has been functioning this way out of the box...this is not new or a result of cookies or a full cache.

Why can't I open iTunes and App Store on my brand new iPad mini.

Why can't I open iTunes and App Store on my brand new iPad mini.

Have you set up an iTunes account?
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
 Cheers, Tom

Below this app Iphoto logo word "waiting" been there for 10 days. I have a brand new Ipad mini Retina display with A7chip and M7

I purchased a New Ipad Mini the latest with A7 chip and M7 Retina Display. I cannot download any apps. When I click apps Iphoto will appear .
I dont need to use Iphoto. I want to download Candy Crush Saga. And below my Iphoto logo there's a word " waiting". Isnt it that Iphoto is built in to this Ipad Mini? I want to download Imovie apps or any apps but I cant..What should I do Apple..

If you're having problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again to download the app of your choice.
OT

TS1702 I have doc to go on two other apple products and would like to install on my new iPad mini. How do I do this without paying

I have data Viz documents to go on three other apple products. MacBook, ifone4 and iPad. I would like to install on my new iPad mini. Do I have to pay the $10 or can I do it for free

If you are using the same Apple ID.
App Store>Purchased>download to your iPad Mini

How do I get my bookmarks and contacts from my MacBook to my new iPad mini.

How do I get my bookmarks and contacts from my MacBook on to my new iPad mini?

If you used the same Apple ID to set both up they should be on your iPad Mini already.
Check this out.
http://www.apple.com/ios/ios8/continuity/

Cant update apps on iphone and having trouble with brand new ipad mini also

Can anyone help I cant update apps or download any. I have checked all billing info and thats all ok can access itunes from computer but
nothing seems to work on iphone anymore. Also have new ipad mini and that seems to work one minute and not the next!
Anyone have any suggestions please.

Hi
sorry when I try to update any app it will ask for my password (which I have checked and changed on a number of occasion now,) then seems to try for a while and then just stops and goes back to needs updating. I can access my account on computer and have re checked all info is correct but iPhone and iPad just won't update an app. This has been going on now for the last few weeks.
Thanks in advance for any help.

My brand new ipad mini will not take a charge from the wall or a computer. it often shows the plug icon in the battery regardless of when the battery stands in terms of charge. what up wit dat?

>:(

Basic troubleshoot
(A) Restart iPad
1. Hold down the Sleep/Wake button until the red slider appears.
2. Drag the slider to turn off iPad.
3. Turn iPad back on, hold down the Sleep/Wake until the Apple logo appears
(B) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(C) Reset all settings
Settings>General>Reset>Reset all settings
(D) Restore iPad
1. Connect your device to your iTune (computer).
2. Select your iPad when it appears in iTunes.
3. Select the Summary tab.
4. Click the Restore button.
Note: Data will be lost

Why does my brand new iPad mini 2 keep crashing? The apple store reset everything but it's crashing every 5 minutes again.

Why does iPad mini 2 keep crashing even after the apple store reset it a supposedly fixed it?

some more info which would most likely help...
i am in south africa and currently on the mtn network,network is fine as no one else is experiencing internet problems.
also currently after doing everything i could think of,my iphone 4s is now just saying searching constantly....no service whatsoever no matter what i do.
super fruuuuuuussssstratiiiingggggg!!!!!!!!!!

How do I transfer docs and pics from one ipad2 to my new iPad mini

I got an iPad mini as a gift and want to transfer everything from my iPad 2 to the mini. How do I do this

Transferring from old to new
http://support.apple.com/kb/HT2109

What is the white horizontal line and red vertical line on my brand new ipad mini?

Similar Messages

Maybe you are looking for