What is this applemobileservice has encountered a problem and needs to close?
szAppName : AppleMobileDeviceService.exe szAppVer : 17.88.0.8
szModName : kernel32.dll szModVer : 5.1.2600.5781 offset : 00012afb
clinton wrote:
Well, I certainly use Outlook!
Indeed! I still use Entourage (Office 2008) because, when Apple Mail first came out way back when, it was a wretched mess. I've now started using Mail for an extra account set up for the museum where I volunteer and find Mail has improved, but not enough to ween me off Entourage, which has never given me any problems, and I've used it since I upgraded to OS 10.2 sometime after the last Ice Age.
That said, if I have an Entourage question, I use the MS forums.
Similar Messages
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im having problem regarding my mobile Device Service.....
Error Signature:
szAppName : AppleMobileDeviceService.exe szAppVer : 17.66.0.47
szModName : kernel32.dll szModVer : 5.1.2600.3541 offset : 00012a6b
i cannot connect ipad2 in my PC..... please help me to resolve this problem... PLEASE..
Very frustrated.plspls pls help meTry reading this article: http://support.apple.com/kb/TS1538
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ITunes has encountered a problem and needs to close... all the time!
I just bought an iPod nano (5th generation). I downloaded iTunes 9.2 for Windows XP. So far, I have only about 15 songs on the iPOD, because whenever I connect it to the computer an error occurs. It goes like this:
iTunes has encountered a problem and needs to close.
We are sorry for the unconvenience.
If you were in the middle of something,
the information you were working on might be lost.
Error signature
EventType : BEX P1 : iTunes.exe P2 : 9.2.0.61 P3 : 4c18061b
P4 : iTunes.dll P5 : 9.2.0.61 P6 : 4c1805f8 P7 : 0004be7e
P8 : c0000409 P9 : 00000000
The following files will be included in this error report
C:\DOCUME~1\myname~1\LOCALS~1\Temp\WER84b8.dir00\iTunes.exe.mdmp
C:\DOCUME~1\myname~1\LOCALS~1\Temp\WER84b8.dir00\appcompat.txt
I have tried to uninstall and reinstall exactly how it is described in Apple's support pages, but nothing seems to work.
I'm starting to lose my sanity. Does anyone know what to do?I'm thinking your iTunes library got currupted somehow.
Try this (assuming iTunes is shut down and not showing in Task Manager > Processes tab)
Rename this file
C:\Documents and Settings\username\My Documents\My Music\iTunes\iTunes Music\iTunes Library.itl
to ....\iTunes Library.old
Try to start iTunes, will it come up now? -
I have an iPod Touch version iOS 4.2.1, 8 G capacity, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails. I have tried deleting and reinstalling iTunes, and the same thing happens. What can I do to fix this problem?
Try:
iOS: If you can't back up or restore from a backup in iTunes -
Why do I keep getting an error message from Digital Editions saying that it has encountered a problem and needs to close. I need this programme to download a text book from Proquest for University work what gives????
You are using ADE on Windows or Mac ? and their versions ??
Please restart your machine and try once again.
Thanks -
After downloading the latest iTunes update, when I open Outlook on my pc, I am getting an error message that MobileMe has encountered a problem and needs to close. What's up with this?
You're welcome.
tt2 -
Error code: MobileMe Services has encountered a problem and needs to close
I get this mesage everytime i open Outlook and it slows down opening. This problem started when itunes updated. What do I do to solve this?Hi turingtest2 (you pass, BTW): Thanks for the speedy reply. MobileMe doesn't appear in the list of programs which can be uninstalled. I tried the link you suggest: http://support.microsoft.com/mats/Program_Install_and_Uninstall but when I tried to "Run Now", I get the error message: " Troubleshooting cannot continue because an error has occurred... etc.... [code 80072F8F]" So googled this error & found a tool called (80072f8f) Repair Tool - I'm leery to download yet more stuff from non-microsoft sites -- any recommendations?
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Has anybody received this error message: ASI Eve CL Monitor has encountered a problem and need to close?
== This happened ==
Every time Firefox opened
== Don't knowI don't think this is a Firefox problem. I have the same error message and I get it regardless of whether I'm using Firefox or another browser.
In checking [http://www.whatsrunning.net/QueryProductID.aspx?Product=16854] it is a file owned by Microsoft. I suggest you check your registry for errors. -
I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I had to uninstall itunes so that I could load this version as the update to version 11 kept failing. The PC says 11.1.1.11 is correctly loaded, but I now cannot open itunes. Any advice on how to get itunes working again?
Hello there, ytnoj.
Uninstalling and reinstalling iTunes can be a tricky endeavor and must be done in a very specific way. The following Knowledge Base article provides the step-by-step of the process:
Removing and Reinstalling iTunes and other software components for Windows XP
https://support.apple.com/kb/HT1925
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
What to do?! "iTunes has encountered a problem and needs to close"
Hi all,
I am on the verge of ripping my hair out!!! I upgraded my sisters itunes to version 9.0. The upload was successful and itunes opens, HOWEVER this error appears after about 15 seconds **iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.**
I have done the following things:
- uninstalled itunes and all affiliates associated with it
- re-installed itunes
- - uninstalled itunes and all affiliates associated with it then rebooted teh laptop, then re-stalled again.
I have done this SEVERAL times and it is sending me round the bend!!!!
Can someone please help??????*Replying to whitepine:*
Fair enough about taking some time away from this.
When you get back to it, if just *swapping out* your Apple Application Support (AAS) doesn't help, we'll try upgrading your AAS version. I'll give you instructions on that now
I'm pretty sure you've got an AAS version 1.0.1 on your PC, but to check, the easiest way is to go into "Add or Remove Programs", select "Apple Application Support" and click "Support Information". Last time I checked, the iTunes 9.0.2.25 installer bundle included an AAS 1.0.1.
However, the *Safari for Windows version 4.0.4* installer bundle contains *AAS version 1.1.0* ... the later version of AAS contains later versions of a bunch of the dlls, including corefoundation.dll. (My corefoundation.dll version number is 1.544.19.0.) And I've seen updating the AAS version to 1.1.0 help with a couple of other iTunes crashes so far.
There are a number of options for going about upgrading your AAS version.
*If you already have Safari for Windows:* Upgrade to version 4.0.4.
*If you don't have Safari for Windows but wouldn't mind having it:* Install Safari 4.0.4.
http://www.apple.com/safari/download/
*If you don't have SfW and don't want it*, there's a couple of options I can think of:
(1) Install SfW 4.0.4 and then uninstall it (you'll have still updated your AAS to the newer version in the course of doing the install).
(2) In Apple Software Update for Windows ("Start > All programs > Apple Software Update"), go "Tools > Open Downloaded Updates Folder". Delete any files currently in there. Now check SfW 4.0.4 in the list in Apple Software Update, and go "Tools > Download only". After the download completes, go back into the Downloaded Updates folder, and double-click on the AppleApplicationSupport.msi file to do a "standalone" AAS install. -
This pop up: iTunes has encountered a problem and needs to close.
my itunes worked before but i downloaded it in the wrong user and that user got deleted, now when i install it and it installs and i go to run it and it says iTunes has encountered a problem and needs to close. so i uninstall i TUNES and iPOD and install it again but it still has the same error. HELP ME. so i goto more infomation and this comes up
AppName: itunes.exe AppVer: 6.0.5.20 ModName unknown
ModVer:0.0.0.0 Offset 10001040
Reporting details
This error report includes: information reguarign the condtion the condition of iTunes when the problem occurred; the operating system version and computer hardware in-use...ect ect
windows xp Windows XP ProHe's right. Make sure you follow ALL the instructions for uninstalling.
I think the problem is actually related to a Quicktime error, and not iTunes, but it relies on Quicktime.
One of these two things fixed this same problem for me:
-Deleting the Quicktime files in the System32 folder (mentioned in the uninstalling instructions).
-Installing Quicktime by itself FIRST, then installing iTunes
I think the Quicktime files in the System32 folder were the culprit, though. -
Adobe Photoshop Lightroom has encountered a problem and needs to close. (ver 1.4.1)
I completed a search for this problem here and other forums, and found very useful information, however, I still need help. My laptop is an HP Pavillion dv1000, Intel Centrino, Windows XP, 1.24G of RAM; Camera is a Canon 5D, shooting JPEG only.
After a couple of weeks enjoying a vacation in the Caribbean, it was time to load all the new pics in the computer. I removed the card from my camera and using windows explorer, downloaded all pics in MyPictures folder. I created a new folder for this trip, and while I was there, I decided to reorganize several folders from previous trips. I renamed and moved folders around, deleted pictures, etc. (I believe that all the changes that I made created my problem.)
Once I finished all the changes with my folders, I launched Lightroom (ver 1.4.1) with the idea of synchronizing the folders and start working on my new pictures. After apx 8 seconds, I got the message: Adobe Photoshop Lightroom has encountered a problem and needs to close. We are sorry for the inconvenience.
After a google search, I found a lot of potential answers to my problem, including this one, which I tried:
"It might also be worth trying a temporary test catalog, just to see whether it's specific to that catalog. To do so, go to File menu > New Catalog and create a new catalog somewhere easy - Desktop perhaps - and just try importing a few photos into that test catalog and see if you can get it to freeze. I'm wondering if the catalog's been damaged slightly by that initial unexpected close, and if so, we'll see if we can get that sorted out for you."
I did exactly that (created a test catalog) and I don't get the error. I am not clear on what does that mean. Could you help me understand it? What do I need to do to use my old catalog? Is it damaged? How can I fix it? Did I loose all the work that I did in my previous pictures?
If I go back to my original catalog, I still get the error.
Thank you in advanced for your assistance.
TonyTony,
Here's something you might try:
Create a new, empty catalogue and try File->Import from catalog... and specify your broken one as input. With luck the damage will be left behind.
If that doesn't work, try deleting or renaming your preferences file. Look here for its location.
And if that doesn't work, try deleting or renaming your presets folder. See that same website for details.
Let us know how you make out.
Hal -
Adobe Audition has encountered a problem and needs to close.
I have been using Audition 2.0 on this computer for quite some time and suddenly now when I open it, I get the cryptic error dialogue:
"Adobe Audition has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. For more information about this error, click here."
When I click for more information, it's something useless like:
AppName: audition.exe AppVer: 2.0.5306.2 ModName: unknown
ModVer: 0.0.0.0 Offset: 65726168
Nothing on my computer has changed. There are no viruses. I have not added any new audio plug-ins. I am completely up to date with all critical Windows XP SP3 updates and none have been downloaded and installed recently anyway.
I searched the knowledgebase and found a document that suggesting many things to try. I tried them all, including running the Windows hard disk "check disk" tool with options to fix file system errors and recover bad sectors. I also defragmented the hard drive. Lastly, I completely uninstalled Audition, then manually deleted any remaining files, including registry entries as suggested in another knowledgebase article.
I then re-installed Audition 2.0 and it did exactly the same thing! This it maddening. Now it gets even more interesting. I discovered that if I start up the
Adobe ExtendScript Toolkit that Adobe Audition installed also, then try to launch Audition from the toolkit, IT STARTS CORRECTLY! I can then close the toolkit and use it like normal. Weird work-around.
What the heck could possibly be going on? Anyone have any ideas? I've attached the error log file that is generated by the error but I doubt it will be of much help.
Thanks!
Steve in Chicagostevefoobar2: I may have found a solution for you.
I had the same thing happen to me today. I was using Audition 2 this morning without any problems. But this afternoon, it started giving me the exact same error with no apparent reason. Nothing on my system had changed.
So I uninstalled it and installed Audition 3 in its place. Audition 3 continued to have the same problem that Audition 2 had, so we can assume that this is not something that was changed between versions.
But my attention was brought to the fact that you and I are both running Windows XP SP3 fully up-to-date. So I thought I'd try seeing it from the angle of a problem with Windows instead of Audition, and see if I didn't get a better result -
First, I logged on to Windows as Administrator. This may or may not be required, but you'll probably want to do it just in case (you'll see what I mean later). At this point, Audition still crashed the same way when I opened it, so I moved on to my next troubleshooting strategy -
Instead of opening Audition directly, I right-clicked the Audition icon and selected "Run as..." This may seem odd since I was already logged in as Administrator, but it proved to be the solution in my case.
In the "Run As" diolog, there are two main options: run as current user, or run as another user.
Since I was already logged in as Administrator, I could safely select the first option (run as current user). But here's the catch: selecting the first option allowed me to UNcheck the box underneath that says "Protect my computer and data from unauthorized program activity" (see the attached picture)
Audition opened without any problems when I did this.
This makes me think that one of the Windows security features suddenly decided to block something that Audition was trying to do, crashing the program in the process. By turning off this security feature, the problem was solved. And I only had to do it once. Every time afterwards, Audition has opened without any problems when I simply open it from my desktop. Perhaps Windows now remembers not to block Audition in the future.
However, I have not restarted my computer yet, or logged off as Administrator. You may need to tweak this solution if you plan to do either of these things. You may end up having to "Run as" Audition every time you restart your computer or log off. You may even need to select the SECOND option, and run the program as Administrator with the appropriate password.
Anyway, this was the only post I could find on Adobe.com concerning this problem, so I thought I'd post my solution in case it helped someone else. -
Adobe Acrobat has encountered a problem and needs to close.
Just recently when I launch Acrobat X after about 10 seconds I get this error, "Adobe Acrobat has encountered a problem and needs to close. We are sorry for the inconvenience." I can create PDFs and open PDFs for 10 seconds. I've done a repair of Acrobat, I tried a new user account, and I disbled all my start up items. I still get the same error I have no clue what to do. Any suggestions?
J.R.OK Will, I pressed ctrl + Shift and double clicked on a desktop icon of a file.pdf I had saved there and it opened and is still open. By not pressing ctrl + Shift the file opens then closes with that error in about10 seconds.
So now, what has that proved to us is the issue? Doesn't that load Acrobat without all the extensions?
This issue just started a few days ago and all I remember installing on my computer were some Window's updates.
J.R. -
Adobe Reader has encountered a problem and needs to close.
When reading PDF attachments, I get the following: Adobe Reader has encountered a problem and needs to close. I have tried to remove Adobe Reader via Control Panel, Add or Remove Programs but that won't work. I get this: This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. I don't know how to do what is being asked. I have tried to download Adobe Reader again but get this when I do: Note: this application already installed.
I have Adobe Reader X (10.0.1) with an update installed on 2/19/2011. I have Windows XP SP3.
Anyone who can help me get Adobe Reader working correctly again or uninstalling it so I can reinstall.
Thanks for any help.Thanks for the input. Did you remove Adobe Reader 10 first before you downloaded the older version? If you removed it, how did you do that? The add/remove programs in control panel won't let me remove it -- it says a patch package can't be opened.
Date: Mon, 9 May 2011 00:12:41 -0600
From: [email redacted by moderator]
To: [email redacted by moderator]
Subject: Adobe Reader Adobe Reader has encountered a problem and needs to close.
hi
i had also the same problem with that version.
so i download older version and this solved the problem.
>
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