What is this Ask Home Page that has attached to Firefox? Is it a browser hijacker of some kind? How do I get rid of it?
Is the Ask Home Page suppose to be attached to Firefox home page? How do I get rid of this mess? I have Windows 8, that I HATE.
Hello,
Yes it appears to be a browser hijacker. Please see:
* http://malwaretips.com/blogs/remove-ask-toolbar-and-search/
Note: If you find that after restarting Firefox the Ask homepage is still there, see the articles:
* [[Wrong home page opens when I start Firefox - How to fix]]
* [[How to fix preferences that won't save]]
Similar Messages
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I have somehow got ASK toolbar & software installed and it has taken over my browser. I can not get my home page to come up. I tried to uninstall it but it still takes control of my browser. How can I get this removed?
https://support.mozilla.org/en-US/kb/fix-problems-your-home-page-or-search?redirectlocale=en-US&redirectslug=removing-babylon-searchqu-or-mystart has a link to articles to help you out
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I by accident deleted an important Note that had all my passwords on my Notes Ap on my Iphone 5. I can not find a file that has deleted Notes files so I can recover it. Any idea how I can get it back? Thanks,Mike
Do you have a backup of your iPhone? If so, do a restore and whatever Notes were backed up should reappear.
You will lose any changes made since that backup though. -
my mac book air has a virus which is creating a lot of issues...how do i get rid of it? is there a free software to detect it and remove it?
There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
I set and want my home page to be my school website, "northbranch.k12.mn.us" I have gone to option and set it as my home page. Everytime I start up the computer and start up firefox, i get a conduit search engine with Bing. How can I get rid of this permanently and have my school website come up as the stratup window?
hello tomterrimort, if your manual changes don't 'stick' after a restart of the browser, please look out for any suspicious extensions (like 3rd-party-toolbars or things you have not installed intentionally) presently installed under '''firefox/tools > addons > extensions''' or the programs section of the windows control panel and remove those entries.
in case this doesn't solve the issue please try this: go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named '''user.js''' (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.
[[Remove a toolbar that has taken over your Firefox search or home page]]
<br>[[How to fix preferences that won't save]] -
How do I get rid of a virus on safari?
It's not a virus. It's a JavaScript scam that only affects your web browser, and only temporarily. There are several ways to recover.
1. Some of those scam pages can be dismissed very easily. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
2. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.
3. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
4. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. None of the windows and tabs will reopen.
After closing the malicious page, from the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize. -
On Saturday, Sept. 3, I updated to Mozilla Firefox 6. I went into the Toolbar, I think to private browsing, but not sure now. I asked that all cookies be blocked. A window came up from my home page that said "Allow, Allow this session only, Deny Cookies." I said Deny and it told me 19 cookies were being blocked. I have never been able to get the window to leave the browser home page. In fact, I can not make any choice in that window. The window kind of shakes. I went for professional help and did have malware that I had not known was there that was removed. Technician worked 3 hours. It was called "PUM.Hijack.Start." The Mozilla browser is still stuck like that. I am on Internet Explorer, but I would like to have Firefox back again. What steps do I take next?
I am having a similar problem. Running Xp.
Latest revision of firefox.
After using firefox for a while if I exit, parent.lock is locked and i have to reboot to reload firefox.
I have killed all firefox applications from task manager (usually there are none). and I have tried 3 different "file unlock" programs including unlocker to no avail.
I also recently installed a program that shows -all- open files, and parent.lock is not listed, and thus not closable/unlockable from there. -
I use Google. My browser is set with Google.ca as my homepage and Google is my default search engine.
For a while I was getting messages asking me if I wanted to know how to make Yahoo my defaults...I managed to get rid of that crap...
But now I get bars popping up at the top of my screen asking me if I want to switch to Google...either my homepage or my default search engine...toss-up which one will come up when I open my browser.
Even though everything is set for Google I still get these obnoxious pushed "suggestions".
How do I get rid of these?
Right now it's looking like using IE is the only way...You will get them on IE. I suggest you also contact Google support, as this is also a problem on their end. I too have everything set to Google on both Firefox, Opera, IE, and Chrome and the only one not getting the annoying banners is surprising Google Chrome.
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See above. How do I get rid of this page of junk without leaving a blank page at the top of the forwarded message?
From the menu bar select View-Headers-Normal
No menu bar? Press the alt key. -
It's from http://secureandroid.obi Apple iPad 2 alert! How do I get rid of this annoying notice.
Don't go to that website is the best advice I can give.
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The iTunes Library file cannot be saved. An unknown error occurred (-50). How do I get rid of this error?
Have been able to resolve this issue?... I have just exeperienced it and not happy that I can't resolve it.
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How can I get rid of the huge "other" listed on my storage of my iPhone? It's taking up huge gigs. This phone is not even 60 days old!
This worked for me with iPhone 5:
Backup iPhone in iTunes
in iPhone>Settings>General>Reset>Erase all content and Settings
in iTunes> Restore iPhone with previous Backup (point 1)
There is no need to reset the iPhone with iTunes and no need to manually resync apps and content.
You will have your "new" iPhone with all your apps, settings and media just like before
with only a mere 500 mb (0,5gb) of "other" memory. -
Using windows 7, Firefox version 6.0.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Do a malware check with some malware scanning programs.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br />
<br />
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
On my home page there is a heading-Hotmail. Under that the last 8 or so emails were listed. The heading remains, the emails are gone and the+ in a box is now a -. So I can't add the emails.
Firefox 4 has made things faster, but it's taken away stuff tooHi krjc,
You should take a look at the Knowledge Base article [[How to set the home page]]. Your homepage might have been changed by a particular site. Sites like MSN, Yahoo, etc have been know to ask to become your homepage.
There are steps in that article to reset your homepage preferences to default. I would try that first to clear out any strangeness. If that works, you can try setting your homepage again to your personal preference.
If that doesn't work you should look at the article [[Preferences are not saved]].
Finally, your issue may be because you've been hit with some [https://support.mozilla.org/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware?s=malware&r=0&e=sph&as=s#w_how-do-i-get-rid-of-malware Malware].
Hopefully this helps! -
I had a problem with some malware/adware by the time I got it removed it had altered much of Firefox.
I have managed to correct everything apart from the thumb nails of frequently used sites on a new tab. I know there should be a 3 x 3 grid in the top right corner but it doesn't show. How do I get it back, please?You can reset the <b>browser.newtab.url</b> via the right-click context menu to the default value (about:newtab) to get the new tab page with the thumbnails.
*http://kb.mozillazine.org/about:config
See this article about the New Tab page (about:newtab):
*https://support.mozilla.org/kb/new-tab-page-show-hide-and-customize-top-sites
If you do not keep changes after a restart or otherwise have problems with preferences, see:
*http://kb.mozillazine.org/Preferences_not_saved
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