What is this icon? And wifes phone has more bars

My wife and I just got two new iphones 3GS. Bought at the same time from the same place. At home, her phone has more strength bars than mine, sometimes by two bars. Any ideas why this would be? They have the exact same covers and are the same phone.
Also, she has an icon that I can't figure out what it is. It is in the upper right next to the battery power icon, and looks sort of like a telephone handle with some dots underneath it. Any answers to these questions would be greatly appreciated.

"At home, her phone has more strength bars than mine, sometimes by two bars. Any ideas why this would be? They have the exact same covers and are the same phone. "
Who knows? Not uncommon with any phone. Can you both make phone calls? If so, what does it matter how many bars are displayed?
"she has an icon that I can't figure out what it is. It is in the upper right next to the battery power icon, and looks sort of like a telephone handle with some dots underneath it. Any answers to these questions would be greatly appreciated."
The manual has the icons and descriptions.
http://support.apple.com/manuals/iphone/
It's for the hearing impaired. You can learn about it and how to disable in the manual.

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What is this icon? And wifes phone has more bars

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