What is wrong? facetime has completely vanished.

Hi, I'm desperate to solve this problem.
I have an unlocked iphone 4s, up until a week ago, i had a green facetime icon in my home screen and i was making and receiving facetime video calls perfectly. then i wake up to find the facetime icon gone (tried spotlight search, nothing) and in settings, the option for facetime settings gone. i have contacted my provider and they assured me there is no restriction whatsoever on facetime and the issue was not from their end.
i tried rebooting, erasing all content then restoring data, nothing works.
PLEASE HELP.
the phone was purchased in the middle east in 2011 and i've been using facetime since 2012 and this problem happened recently. also i have verification from batelco bahrain (my carrier) that facetime is not restricted in any way.

Unlocked or not is not the issue with FaceTime.
If there is no FaceTime in Settings and restrictions is not set in Settings > General > Restrictions > FaceTime then
your iPhone from the Middle East is banned from using FaceTime.
Check your iPhone model.

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