What is wrong with Adobe Application Manager?

I didn't know where to post this since I'm unsure what category this belongs in. I noticed yesterday the Adobe Application Manager removed my purchased Photoshop CS6 from the list and added Adobe Acrobat XI which I recently purchased only the latter is showing up as "Try" instead of "Up to date".
Also items that were showing as up to date were not. I ran the update within Photoshop and it found a few items that needed updating. See the attached image.

Separately purchased apps do not necessarily show up as up to date in AAM if they are not part of a subscription/ CC. They may once they have been updated through AAM. It's a bit messy. For your Photoshop to reappear in the list you would have to run the Creative Suite Cleaner Tool and let AAM reinstall, but since it seems to work for now, I wouldn't worry.
Mylenium

Similar Messages

  • What's up with Adobe Application Manager CS6?

    If I select within Pr (CS6): Help > Updates...
    here is the resulting update check (as expected):
    But...
    if I directly run Application Manager either from the Start Menu shortcut,
    or by running the executable file (PDapp.exe) in this location:
    C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\
    Here is the message I get:
    (Not logged in with my Adobe ID.)
    'Sup with that?
    notes:
    This is the first time I have tried to run AAM since this series of events
    on 7/6 (I was logged in with my Adobe ID at the time)
    The steps I took on 7/6:
    - Ran Adobe Application Manager from the Start Menu shortcut.
    - Normal AAM interface appeared (as pictured in first image above).
    - Once connected, the AAM interface immediately disappeared,
    and a small progress bar appeared stating:
    "Updating Adobe Application Manager".
    (No screen shot available)
    - At about 50-75% completion of the progress bar, an icon appeared
    on my desktop called: "Adobe Creative Cloud".
    - At about 95% completion of the progress bar, the update stalled.
    - I killed the stalled AAM update in the Task Manager, then rebooted.
    After reboot, these processes had been added to startup:
    - Creative Cloud.exe
    - Adobe CEF Helper.exe
    I killed these two unwanted processes in the Task Manager,
    then uninstalled "Creative Cloud.exe" using:
    Control Panel\All Control Panel Items\Programs and Features
    After reboot, the two unwanted processes
    were no longer present in the Task Manager.
    Now that I am logged in with my Adobe ID, I am going to run
    AAM again from the Start Menu shortcut and see what happens.
    UPDATE EDIT:
    I am now logged in and I have just tried again
    to run AAM from the Start Menu shortcut.
    Error:

    And going over curvy roads with my wife driving? No way. As long as I am driving I am OK. With someone else, anyone else, not so much.
    On those, I usually get to drive. Last time that we came over from Temecula to Palm Desert, through Anza, I tightened up the suspension, put the anti-slip on full, and lit the fires in her AMG. Out of Anza, there were headlamps behind us, but they disappeared instantly. We had some slush on the road, but the big MB hung in there nicely. When we got down, it took almost 45 mins. for the next car to approach. We were already into our second course, and third glass of wine.
    It was kinda' like the last time that I did The Road to Hana, http://www.frommers.com/destinations/maui/0015020319.html. Some locals had written into the Maui paper, about "tourists" hanging up traffic. Well, I did that road in 53 mins., from the Hana cutoff (Paia near Mama's Fish House) to Hana, and not one local stayed in my rearview mirror, for more than a minute, after I passed each one, plus a few dozen "tourists." Now, on the way back, I did stop to see the streams, that we crossed at about 50 mph, just to see what we missed. I am sure that the locals then wrote in about the "crazed tourists," who drifted through each of the 189 curves, and over the 82 bridges. They should not have thrown down the gauntlet. If I had had the AMG, I think that I could have done that trip in less than 45 mins.. If I had had the XKE, I would think that about 35 mins. would be doable, depending on construction.
    To this day, my S-I-L will ONLY ride the High Country, if I am driving. Unlike my loving wife, she trusts me with every move.
    Now, if I had Mitchell's TT, who knows how quickly I could do The Road to Hana, and especially if the "locals" threw down the gauntlet? Of course, his sticky tires, and brake pads would need replacing, but hey, that is life "in the fast lane." I'd love to have that road closed, with a Porche 939 Turbo, and racing rubber.
    Hunt
    PS - sorry about the sickness. I had one bad bout, but think that it was due to bad fish. My father almost did not let me live that one down, but it was a "one-n-only" situation, and I was about 13. Yeah, bad fish for lunch.

  • What is wrong with Adobe Update Manager???!!!

    Why in heaven's name can't Adobe fix their broken Update Manager?! Once again, the Update manager tells me that I have updates available, but the information is completely bogus. Two updates are listed: Photoshop CS5 12.0.4 and Illustrator CS5 15.0.2. The problem is that I am already running Photoshop 12.0.5 and Illustrator 15.0.2.
    Is it really too much to ask that the Update Manager for this very expensive software work properly???!!!

    I appreciate your reply, Steve. But it sounds like you're saying that the way to fix the Update Manager's whacko behavior is to tell it not to check for Photoshop CS5 updates. But that's its job! Still sounds broken to me. I understand that the 12.0.5 security update was issued "outside the AUM framework", but why do it that was if it was going to confound users?
    For me, the same thing is still happening today—not just with Photoshop CS5, but also with Illustrator CS5. AUM tells me that the 15.0.2 update is available, but I am already running Illustrator 15.0.2.
    It's not a temporary hassle, it's a permanent hassle because the AUM clearly cannot be trusted. It means that the only reliable way to update any of my CS5 apps is to manually go to the Adobe website and drill down to the relevant section for each CS5 app individually. This is shoddy customer service at its finest.

  • Im a CC member , when i chose to download an app , i have error with adobe application manager pop up ?

    im a CC member , when i chose to download an app , i have error with adobe application manager pop up ?

    Abdulla Mohd what specific error message are you receiving?

  • Hey, I am getting an error in updating with 'Adobe Application Manager' "There was an error downloading this update. Please quit and try again later."

    Hey, I am getting an error in updating with 'Adobe Application Manager' "There was an error downloading this update. Please quit and try again later." Anyone able to help? Tried restarting etc. No avail.
    I am running Adobe CS5 on my new laptop. Any help would be great.

    @them,
    I'm just a user like you who volunteers my time here. Your technical question requires the response from a support engineer.
    I do sincerely think you'll get a better response by asking in the Downloading, Installing, Setup forum which I referenced in post #3. They have support engineers who monitor that forum for these kind of issues. This forum can only deal with general issues. Sorry.

  • What to do if "Adobe Application Manager fails to install"?

    What to do if "Adobe Application Manager fails to install"?

    I get this same message. I am on Windows 8.1 and I was installing photoshop cc when I got the message. What other info do you need?
    **Update**
    If you follow the instructions in the email receipt when you buy, it works. If you follow the instructions on the screen, there's a couple of steps missing.
    Lorraine

  • What's wrong with Adobe's Bug Management System?

    I'd like to submit a bug in Flex SDK, but something is wrong with Adobe's JIRAs.
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    don't get emails trying to reset the password in case I type it wrong,
    can't activate a new account as emails with confirmation never arrive.
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    https://bugs.adobe.com/jira/secure/Dashboard.jspa
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    ... the reply can be interpreted in either way...
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  • Problem with Adobe Application Manager

    Adobe Application Manger fails to connect with internet ("computer is offline") while checking the License of my CS6, but i am definitly connected with the internet - what is the problem ?
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    thank you,
    Peter Zillinger

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Mylenium

  • Errors with Adobe Application Manager (code U44M1I200 & U43M1D204)

    When I try to update CS6 with the Adobe Application Manager, I get an error for 12 programs.
    What to do?
    Thanks a lot for you help!
    This is part of the message I get (I only left the part in Dutch out):
    Update 2 van Flash Pro CS6
    code: U44M1I200
    DPS Desktop Tools CS6 2.06.3-update
    code: U44M1I200
    Adobe SpeedGrade CS6 6.0.4 Update
    code: U44M1I200
    Adobe After Effects CS6 11.0.2 Update
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    Dynamic Link Media Server CS6 1.0.1 Update
    code: U44M1I200
    Adobe Bridge CS6 5.0.2-update
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    Adobe Illustrator CS6-update (versie 16.0.4)
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    Adobe Media Encoder CS6 6.0.2-update
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    Update van Extension Manager 6.0.5
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    Adobe Audition CS6
    code: U44M1I200

    Please see the below similar discussions.
    http://forums.adobe.com/message/4913117#4913117#4913117
    http://forums.adobe.com/message/4169374

  • Could anyone help me with Adobe Application Manager please? I write my approved serial number but can´t go further?

    I bought a Student version CS5 back in 2010 for my studies and it worked wonderfully until last week. Now when I try to open any of the Adobe programs, it takes me to Adobe Application Manager and asks for me to provide my serial number. When I write it, it´s approved but it still does not allow me to open any of the Adobe programs. Instead, it asks me again for the serial number. I called support and they confirmed my serial number is correct but they do not deal with CS5 over the phone anymore. Could anyone kindly help me through here please? Many thanks in advance.

    When I try to open any Adobe program, "Adobe Creative Suite 5 Design Standard - Adobe Software License Agreement" pops up. I press "Agree" and then it takes me to the next part: "Provide A Serial Number" because my trial had expired. I had never agreed to a trial back when I bought the CS5 package because I had the package, of course. And I have never had any troubles/messages to access my Adobe programs until last week. I called Adobe to confirm my serial number and it is correct but then the person could not help me further because they do not deal with CS5 over the phone, hence asking through here. Once I write the serial number, I get a green tick saying that "This serial number will be used for: Adobe Creative Suite 5 Design Standard". I then press "Complete" and it takes me all the way back to the "Adobe Software License Agreement". It has been this vicious circle over and over. I unistalled it, then installed it again various times using my serial number and ID, I don´t know what else to do and everyone I call they can not help me for some reason. So thank you very much for taking your time in helping me out.

  • Installation of Dreamweaver CC 2014 - Problem with Adobe Application Manager

    Hi I have recently installed the Adobe Dreamweaver CC2014 as a trial, and I received this message:
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    Descargue Adobe Application Manager de nuevo de
    http://www.adobe.com/go/applicationmanager_es.
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    What should I do to fix it?

    You need to uninstall the CC desktop app & reinstall it. You can refer to :
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    2.Creative Cloud Help | Creative Cloud for desktop
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    Direct Download Links for Adobe Software
    Regards
    Rajshree

  • I have a problem with Adobe Application Manager

    When I try to install adobe application manager it tells me that the installer failed to initialize and it tells me to install the Adobe Support Advisor.After I installed the  Adobe Support Advisor it tells me that there is nothing wrong but I still can't install Adobe Application Manager.I need help please.

    Hi,
    Return code of 37 means that the Adobe genuine Validation check has failed. This means that your media got corrupted while downloading or copying. You should re-download it from Adobe.com and make a fresh package using AAMEE 3.1.
    Thanks,
    Saransh Katariya | Adobe Systems | [email protected]

  • Error Code A12E4 with Adobe Application Manager

    I have been on the 30 day trial of the Creative Cloud, and have now just signed up for my membership.
    I went in to download more apps and check for updates on the ones I already have.  No matter what I try to download, it of course opens the Adobe Application Manager as it should, but then the Application Manager tries to update.  It then errors out, and this is what I get:
    We've encountered the following issues:
    Sorry, the program is not responding correctly (Error code: A12E4).  For troubleshooting tips, please visti our customer support page.
    I am on a Macbook Pro, running 10.8.2
    Any help would be greatly appreciated!

    Please try reinstalling the Adobe Application Manager from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774.

  • What is "Test" in Adobe Application Manager?

    Today, I launched Adobe Application Manager, because seeing how Dreamweaver was crashing, I thought there were updates. Well, it asked me for my Adobe ID, which it hadn't before, then there was a list of every Adobe CS application of mine, and a Test option on them. Well, I thought, "it's going to check for updates", so I clicked them all. Some had a Test option, while others had an Install option.
    Photoshop started to download, but it was really long. Over half an hour. As the next app started downloading, I cancelled everything, thinking "is it redownloading every single program that I have?" and pressed the "Launch"(or is it "Run"? Sorry, my installation is in French, and I'm not sure what it is in English) option that had replaced the Test one on Photoshop. And it... launched Photoshop.
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    It shouldn't prevent you from seeing updates.  You can launch the update portion of the Adobe Application Manager by going to Help>Updates in an application like Photoshop or Dreamweaver.  You can then see which updates it is looking for under the preferences section.  Please see below for screenshots of what I am referring too.

  • Audition CS6 constantly needs to be registered with adobe application manager?

    I have audition CS6. For it to open, it needs adobe application manager. However app manager automatically upgrades to creative cloud and deletes itself.
    So everytime I try to open audition, it says app manager is missing, and I have reinstall it and register audition. Of couse then then app manager gets deleted, and the next time I wanna open it this process keeps repeating!!
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    when I go to "update" in the help menu of the program, it says it is up to date. my operating system is windows 7.

    Disable auto-updates | Application Manager | IT administrators

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