What is wrong with Adobe Update Manager???!!!

Why in heaven's name can't Adobe fix their broken Update Manager?! Once again, the Update manager tells me that I have updates available, but the information is completely bogus. Two updates are listed: Photoshop CS5 12.0.4 and Illustrator CS5 15.0.2. The problem is that I am already running Photoshop 12.0.5 and Illustrator 15.0.2.
Is it really too much to ask that the Update Manager for this very expensive software work properly???!!!

I appreciate your reply, Steve. But it sounds like you're saying that the way to fix the Update Manager's whacko behavior is to tell it not to check for Photoshop CS5 updates. But that's its job! Still sounds broken to me. I understand that the 12.0.5 security update was issued "outside the AUM framework", but why do it that was if it was going to confound users?
For me, the same thing is still happening today—not just with Photoshop CS5, but also with Illustrator CS5. AUM tells me that the 15.0.2 update is available, but I am already running Illustrator 15.0.2.
It's not a temporary hassle, it's a permanent hassle because the AUM clearly cannot be trusted. It means that the only reliable way to update any of my CS5 apps is to manually go to the Adobe website and drill down to the relevant section for each CS5 app individually. This is shoddy customer service at its finest.

Similar Messages

  • What is wrong with Adobe Application Manager?

    I didn't know where to post this since I'm unsure what category this belongs in. I noticed yesterday the Adobe Application Manager removed my purchased Photoshop CS6 from the list and added Adobe Acrobat XI which I recently purchased only the latter is showing up as "Try" instead of "Up to date".
    Also items that were showing as up to date were not. I ran the update within Photoshop and it found a few items that needed updating. See the attached image.

    Separately purchased apps do not necessarily show up as up to date in AAM if they are not part of a subscription/ CC. They may once they have been updated through AAM. It's a bit messy. For your Photoshop to reappear in the list you would have to run the Creative Suite Cleaner Tool and let AAM reinstall, but since it seems to work for now, I wouldn't worry.
    Mylenium

  • What is wrong with software update???

    Software update say there's a conection issue, but wifi and internet is fine. What is wrong with software update???
    So I can't upgrade from osx 10.6.6 to anything... no mavericks for me?????

    Drimeister wrote:
    Software update say there's a conection issue, but wifi and internet is fine. What is wrong with software update???
    So I can't upgrade from osx 10.6.6 to anything... no mavericks for me?????
    Prior to upgrading to Mavericks, you must make sure you meet ALL of its system requirements. 

  • What's wrong with Adobe's Bug Management System?

    I'd like to submit a bug in Flex SDK, but something is wrong with Adobe's JIRAs.
    I can't login with my existing ID,
    don't get emails trying to reset the password in case I type it wrong,
    can't activate a new account as emails with confirmation never arrive.
    I was trying following URLs:
    https://bugs.adobe.com/flex/
    https://bugs.adobe.com/jira/secure/Dashboard.jspa
    Am I missing something?
    Thanks!

    ... the reply can be interpreted in either way...
    Anyway doesn't work for me from any computer, home or work.
    Trying to contact an admin shows empty list of these. See the picture:

  • What's up with Adobe Application Manager CS6?

    If I select within Pr (CS6): Help > Updates...
    here is the resulting update check (as expected):
    But...
    if I directly run Application Manager either from the Start Menu shortcut,
    or by running the executable file (PDapp.exe) in this location:
    C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\
    Here is the message I get:
    (Not logged in with my Adobe ID.)
    'Sup with that?
    notes:
    This is the first time I have tried to run AAM since this series of events
    on 7/6 (I was logged in with my Adobe ID at the time)
    The steps I took on 7/6:
    - Ran Adobe Application Manager from the Start Menu shortcut.
    - Normal AAM interface appeared (as pictured in first image above).
    - Once connected, the AAM interface immediately disappeared,
    and a small progress bar appeared stating:
    "Updating Adobe Application Manager".
    (No screen shot available)
    - At about 50-75% completion of the progress bar, an icon appeared
    on my desktop called: "Adobe Creative Cloud".
    - At about 95% completion of the progress bar, the update stalled.
    - I killed the stalled AAM update in the Task Manager, then rebooted.
    After reboot, these processes had been added to startup:
    - Creative Cloud.exe
    - Adobe CEF Helper.exe
    I killed these two unwanted processes in the Task Manager,
    then uninstalled "Creative Cloud.exe" using:
    Control Panel\All Control Panel Items\Programs and Features
    After reboot, the two unwanted processes
    were no longer present in the Task Manager.
    Now that I am logged in with my Adobe ID, I am going to run
    AAM again from the Start Menu shortcut and see what happens.
    UPDATE EDIT:
    I am now logged in and I have just tried again
    to run AAM from the Start Menu shortcut.
    Error:

    And going over curvy roads with my wife driving? No way. As long as I am driving I am OK. With someone else, anyone else, not so much.
    On those, I usually get to drive. Last time that we came over from Temecula to Palm Desert, through Anza, I tightened up the suspension, put the anti-slip on full, and lit the fires in her AMG. Out of Anza, there were headlamps behind us, but they disappeared instantly. We had some slush on the road, but the big MB hung in there nicely. When we got down, it took almost 45 mins. for the next car to approach. We were already into our second course, and third glass of wine.
    It was kinda' like the last time that I did The Road to Hana, http://www.frommers.com/destinations/maui/0015020319.html. Some locals had written into the Maui paper, about "tourists" hanging up traffic. Well, I did that road in 53 mins., from the Hana cutoff (Paia near Mama's Fish House) to Hana, and not one local stayed in my rearview mirror, for more than a minute, after I passed each one, plus a few dozen "tourists." Now, on the way back, I did stop to see the streams, that we crossed at about 50 mph, just to see what we missed. I am sure that the locals then wrote in about the "crazed tourists," who drifted through each of the 189 curves, and over the 82 bridges. They should not have thrown down the gauntlet. If I had had the AMG, I think that I could have done that trip in less than 45 mins.. If I had had the XKE, I would think that about 35 mins. would be doable, depending on construction.
    To this day, my S-I-L will ONLY ride the High Country, if I am driving. Unlike my loving wife, she trusts me with every move.
    Now, if I had Mitchell's TT, who knows how quickly I could do The Road to Hana, and especially if the "locals" threw down the gauntlet? Of course, his sticky tires, and brake pads would need replacing, but hey, that is life "in the fast lane." I'd love to have that road closed, with a Porche 939 Turbo, and racing rubber.
    Hunt
    PS - sorry about the sickness. I had one bad bout, but think that it was due to bad fish. My father almost did not let me live that one down, but it was a "one-n-only" situation, and I was about 13. Yeah, bad fish for lunch.

  • What is wrong with Adobe Downloader?

    Ok so I wanted to download the cs6 photoshop trial.  Downloaded the Adobe downloader, but then it does nothing. It will pop up, but no other messages. I try to sign in but as soon as I hit the enter key the downloader freezes and can only be closed via the task manager. Does anyone know what's wrong?
    Here's what I've tried so far:
    Uninstall and reinstall (8 times to be exact)
    Also ran the cleaner tool
    Installed the downloader to every possible location
    Signed in before I downloaded the Adobe Downloader
    Turned off fire wall
    Deleted cookies
    PS: the downloader gives me no errors at all.
    None of these work.

    I tried that but I get this error trying to download the second file (1.1 GB)
    Access Denied
    You don't have permission to access "http://trials2.adobe.com/AdobeProducts/STAM/CS6/win32/MasterCollection_CS6_LS16.7z?" on this server. 
    Reference #18.8f172cd0.1352890254.12e258d2
    I don't recieve this with the other. As of right now this seems like a waste of time.

  • WTH is wrong with Adobe update process?

    Adobe products require so much and so frequent patching and updating and it and seems so unorganized and unprofessional.  I find this pretty outrageous at this point.
    It should be embarassing to Adobe that the Enterpise updating process is such a mess.
    Why are the administrative installations still messed up so Volume License keys are made invalid if you attempt to update it?
    Why are there no Update Catalogs for SMS, SCCM, SCE etc?
    Why aren't there cumulative updates that can be installed over any previous versions?
    Why are they not offering an WSUS-equivalent centralized update manager?

    Acrobat products require less patching than MS products I believe. Most folks view scheduled quarterly updates as a good thing. Security patches go out as needed. Averaging about once per quarter I believe.
    As of July 13, Reader updates are provided as a chained installer from the Reader Download Center.
    SCUP support is coming in A10.
    Managing Windows software is best handled via Microsoft tools--SCCM, SMS, GPO, etc.
    Ben

  • Problem with Adobe Update Manager

    Hi there
    I'm having trouble with AUM. I have a MacBook Pro running OS10.5
    I have been looking around the Forums and have tried various solutions such as going to an individual product's update page (eg Flash) manually downloading the update, but this does not work.
    This is the message I get when AUM fails:

    If you just open the Application Manager by itself, does it successfully update?
    As for Illustrator, you can download the offline installer from http://prodesigntools.com/adobe-cc-2014-direct-download-links.html (CC 2014).
    Make sure you follow the Very Important Instructions on that page.

  • What's wrong with Adobe Flash?

    Up until bedtime last night, I was able to watch things such as iPlayer and YouTube videos. Today, every time I try to do this I get a message saying that I need to install Flash - I already have it installed, for Pete's sake! I have tried uninstalling my old version and installing Flash again - a procedure that Adobe reckon should take a minute, whereas I've been sat here for twenty minutes already and Flash is only 25% downloaded. I have not installed any new programs or software lately, so I have no idea what is causing Flash not to work; I have shut down everything except this page, as per Adobe's instructions, and installation is still crawling at a snail's pace. I'd just like to finish with a quick moan; I think it's unfair that Flash is the only thing we can download to enable us to watch video content. It doesn't work - I couldn't tell you how many times I have had to restart my computer because Flash has malfunctioned - and I am getting no helpful pointers from the Adobe website.

    Hi, sorry you are having problems. If you would post back your Operating System, along with the browsers you use and the version numbers, I'll try to help.
    Also include your Anti-Virus program you use and the version. Sometimes this can cause a problem.
    Thanks,
    eidnolb

  • What's wrong with Adobe?

    What kind of company produces dialog boxes that look like this one:
    How uselessly uninformative can anyting be? Column on the left can't be expanded so I can't read it because I don't know what Transpar...y means.   And Adobe doesn't get it because they're a bunch of subhuan geeks who tink in terms  of abbrevs lk ths. W cnt ths stpd cmpny lrn h t cmmicate? Fk u u stpd shthds. Ur a bnch of a...h**ls

    GraphicsGeezer wrote:
    Just because Adobe is arrogant, incompetent...
    How???
    I have never used a piece of software that hasn't malfunctioned in my entire time usng computers - since the early 1980s.
    Software and machines can error.
    That's why we have ways to fix them.
    There are plenty of competitors to Adobe.
    Corel
    Quark
    Scribus
    Xara
    Serif Page Plus
    and others
    Nobody is forcing you to use Adobe software.
    If you want to make a complaint then complain to Adobe - they have email addresses.
    Making the complaint on the forums is not going to get you anywhere as this is a User-to-User forum.
    And probably name-calling and petulant behaviour will probably not go down well with other users of the forum, resulting in you not getting help at future requests.
    Where at times Adobe staff do frequent the forums - they are not obliged to help.
    Remember it's a user-to-user forum:
    We are all users of the software trying to help each other out.
    A bit of courtesy goes a long way.

  • What is wrong with the updates?

    Why all my attempts to install the latest updates - iTUnes 7.0.2 and Security Update for 2006-2007 fail on my iMac G5 each time after I have started downloading them? Anyone else with the same issue?
    Zo

    Zo, do you download when Software Update tells you or do you go to something like VersionTracker? Klaus is right that a 10.4.8 combo update ususally takes care of things. What has been happening is that you are trying to update apps that need to be updated incrementally, which is why the combo, which will install all the security and OS inmprovements at one time is a good idea.
    DBefore you run the combo, repair permissions, and make sure to disconnect all firwire peripherals, and run permissions repair after as well, iTunes changes a lot of them for most people.
    Do post back and let us know how you make out,
    Miriam

  • What's wrong with adobe this days?

    Guys, I'm just having lot of problems but A LOT, there is always a problem when I have to edit something... I'll explain it to you...
    First of all I can't edit my flles from dxtory x264 you have to pay like 300 pounds well, there is a thread already somewhere in this forum well it's ok... (But c'mon...)
    One week ago I was exporting a video, coming from Camtasia and it was recognizing just 2 minutes LOL, I had to convert it in other format etc... I read about one guy it has the same problem
    Well now With files from my iphone some of them it recognize the sound but it doesn't sound I mean you can see there is a wave sound but in some parts there is not sound how come? or is not syncronized... I don't understand... CS6

    Iphone won't edit http://forums.adobe.com/thread/881246
    -and http://forums.adobe.com/thread/1011411?tstart=0
    Also, you really need to provide more information for people to help - http://forums.adobe.com/message/4200840

  • What is wrong with this update statement

    Hi all,
    I am trying to create a simple update program that allows user to enter table name, key fields and one field to update and its value.
    But report goes into dump at update statement?
    Here is the code:
    REPORT  ZTABLE_UPDATE.
    parameters: tabname(18).
    PARAMETERS: key1(15),"use at where condition
                key1val(20),
                key2(15),"use at where condition
                key2val(20),
                field2(15)."field to be updated
    PARAMETERS: yenideg1(20),
                yenideg2(20).
    CONDENSE: tabname, field2,
              yenideg1, yenideg2,
              key1val, key2val,
              key1, key2.
    data: wa like tabname.
    *update (tabname) SET field2 = yenideg1*
                     *WHERE key1 like key1val and key2 like key2val.*if sy-subrc eq 0.
      SELECT SINGLE * FROM (tabname) INTO wa
                      WHERE key1 like key1val
                        and key2 like key2val.
        WRITE / wa. "to test whether replacement is ok.
    endif.
    Thanks in advance.
    Deniz

    Hi:
    follows is ok:
    DATA: dy_table TYPE REF TO data,
          dy_line  TYPE REF TO data,
          ifc TYPE lvc_t_fcat,
          xfc TYPE lvc_s_fcat.
    DATA: it_clrs_fields LIKE TABLE OF dfies WITH HEADER LINE.
    DATA: cond(72) TYPE c,
          itab LIKE TABLE OF cond,
          itab2 LIKE TABLE OF cond.
    FIELD-SYMBOLS: <dyn_table> TYPE STANDARD TABLE,
                 <dyn_wa>,
                 <dyn_field>,
                 <fs>.
    PARAMETERS: tabname TYPE ddobjname OBLIGATORY.
    PARAMETERS: key1(15) OBLIGATORY,"use at where condition
                key1val(20) OBLIGATORY,
                key2(15),"use at where condition
                key2val(20),
                field2(15)."field to be updated
    PARAMETERS: yenideg1(20),
                yenideg2(20).
    ***START
    CONDENSE: tabname, field2,
              yenideg1, yenideg2,
              key1val, key2val,
              key1, key2.
    CALL FUNCTION 'DDIF_FIELDINFO_GET'
      EXPORTING
        tabname              = tabname
    TABLES
       dfies_tab            = it_clrs_fields[]
      FIXED_VALUES         =
    EXCEPTIONS
       not_found            = 1
       internal_error       = 2
       OTHERS               = 3
    LOOP AT  it_clrs_fields .
      MOVE-CORRESPONDING it_clrs_fields TO xfc.
      APPEND xfc TO ifc.
      CLEAR: xfc.
    ENDLOOP.
    CALL METHOD cl_alv_table_create=>create_dynamic_table
      EXPORTING
        it_fieldcatalog = ifc
      IMPORTING
        ep_table        = dy_table.
    ASSIGN dy_table->* TO <dyn_table>.
    CREATE DATA dy_line LIKE LINE OF <dyn_table>.
    ASSIGN dy_line->* TO <dyn_wa>.
    CLEAR COND.
    CONCATENATE key1 ' = ''' key1val '''' 'AND' INTO cond.
    APPEND cond TO itab.
    CLEAR COND.
    CONCATENATE key2 ' = ''' key2val '''' INTO cond.
    APPEND cond TO itab.
    SELECT  *
      INTO <dyn_wa>
      FROM (tabname)
       WHERE (itab).
    ENDSELECT.
    IF sy-subrc <> 0.
      WRITE / 'no this data in dbtab'.
      EXIT.
    ENDIF.
    CLEAR COND.
    CONCATENATE field2 ' = ''' yenideg1 '''' INTO cond.
    UPDATE (tabname) SET (cond)
                    WHERE (itab).
    IF sy-subrc EQ 0.
      SELECT SINGLE * FROM (tabname) INTO <dyn_wa>
                      WHERE (itab).
    WRITE / <dyn_wa>. "to test whether replacement is ok.
    ENDIF.
    you alse can use:
    FM: VIEW_MAINTENANCE_CALL can used to do table maintenance.
    note:
    1.to do Table Maintenance Generator.
    2.be authorized to to use tansaction sm30.
    好运,
    启明星

  • After the 2014 update photoshop won't talk to Bridge or Lightroom.   What went wrong with the update?

    When I try to export images from Lightroom or Bridge to Photoshop now I get a message that Photoshop won't start up when it is already open and running.

    Update your graphics driver and/or turn off GPU acceleration in the Performance prefs.
    Mylenium

  • What is wrong with Adobe?

    Why can't I download or click "Agree" when trying to install the "Flash media live encoder"? The whole page is messed up...

    The FMLE forum is http://forums.adobe.com/community/flash/flash_media_live_encoder although I don't see many questions answered there.
    Maybe someone can help if you provide more info: operating system, FMLE version, a screenshot...

Maybe you are looking for