What is wrong with ipad keyboard?

it used to work normally but now when i want to capitalize a letter, or use a question mark/exclamation mark, the "shift" button is ****** up. so for example if i want a capital o, when i hold the shift and hit o, it doesnt type an o and instead gives me the options for the extra characters that appear when you hold the o down for a couple seconds o. this is very annoying when typing multiple capital letters for symbols. heres what it looks like when i hold the shift(up arrow) and hit the exclamation mark multiple times for many exclamation marks: !,,,,,,,,,,,,,,, so if i want multiple ! i have to do it manually each time. i have no idea how this happened but it started recently and its incredibly annoying.

I hate to argue with my esteemed colleagues, but I can hold down on the shift key and repeatedly type the exclamation mark or any other capital letter on the keyboard just as you said that you used to be able to do. I can still do it on my iPad.
!!!!!!???????MMMM... I have never had a problem doing that, just like you described.
You could try resetting all settings. Sometimes that fixes keyboard issues. Settings>General>Reset>Reset all settings
You could try resetting the keyboard dictionary. That should not be a factor at all, but it might not hurt to try. Settings>General>Reset>Reset Keyboard Dictionary.
If you reset all settings, you will have to enter all device settings again. If you reset the keyboard dictionary, all of the words that you "taught" the keyboard will have to be taught to the device again.

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If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below.
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What is wrong with ipad keyboard?

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