What it´s going on, new apple Imac and doesnt trun on 3rd day after
On june 13, i went to Sears here in Mexico and bought my first mac beacuse many of my friends told i should "jump into the world of mac", cause i´ve always had pc´s, and for my surprise, on june 17 my brand new MAC didn´t turn on, so i called your support, they told me that i should do some things, after that, and still didnt turn on, they told that i should take my mac to and authorized mac store, which i did, Plaza Andares Zapopan Jalisco, after a week, i´m still waiting for an answer, ´cause they are running some test to determine what its the problem.....i feel such furious about my purchase, because i even bought the time capsule, ipod dock, office for mac, games, apple care protection (which i recived last tuesday directly from you), oh by the way, your support told me i can´t recive a new one, so, my brand new MAC with 3 days of use will be a repaired one, and thats not all, i still dont have it after a week, and perhaps will take more than a week.
What can i spect from your brand. I feel really disapointed with this, i spend a lot of money with you and i dont recive what i think i should get.
If you want to check this complaint, the serial number is <Edited by: Host>
The apple store i took my MAC still doesnt upload the serial number so i can track the situation of my MAC.
I hope you will do something about my MAC and soon, because i was specting more from MAC, and i´m getting nothing.
I understand your frustration. We all go through similar situations with our computers but not usually with a brand new one.
Did you register your new Mac with Apple here?
https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa
Where you took the Mac to be repaired... did they give you any idea how long it would take?
Also, keep all the paperwork from any repairs for future use. They could come in handy!
If you get the Mac back and you still have problems, come here to the Apple Discussions for advice.
*"so i can press the apple store i took my MAC."*
Not sure what you mean by "press" ??
Carolyn
Message was edited by: Carolyn Samit
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