What kind of tickets?

Hi Experts,
Please help me i need complete answer for this question.
What kind of tickets you solved in supporting project?
i know a bit of answer for this question it is... work around tickets, enhancement tickets.
But i need to know complete answer for this.
please help me for this.

There will be three threads on top of this forum. Better go through that which will answer your question. Search the forum before posting such question.
thanks
G. Lakshmipathi

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Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
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Info 103: Loading Service Schema XML /etc/opt/SUNWam/config/ums/ums.xml
Loading Service Schema XML /etc/opt/SUNWam/config/ums/ums.xml
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ldap_modify: Insufficient access
ldap_modify: additional info: Insufficient 'write' privilege to the 'nsslapd-pluginarg10' attribute of entry 'cn=referential integrity postoperation,cn=plugins,cn=config'.
ldap_add: Already exists
ldap_add: Insufficient access
ldap_add: Insufficient access
ldap_add: Insufficient access
ldap_add: Insufficient access
ldap_add: Insufficient access
ldap_add: Already exists
ldap_add: Already exists
ldap_add: Already exists
ldap_add: Already exists
ldap_add: Already exists
ldap_modify: Insufficient access
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ldap_modify: Insufficient access
ldap_modify: additional info: Insufficient 'write' privilege to the 'nsslapd-timelimit' attribute of entry 'cn=config'.
ldap_modify: Insufficient access
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ldap_add: Already exists
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ldap_modify: Insufficient access
ldap_modify: additional info: Insufficient 'write' privilege to the 'objectClass' attribute of entry 'o=isp'.
ldap_modify: Insufficient access
ldap_modify: additional info: Insufficient 'write' privilege to the 'objectClass' attribute of entry 'o=isp'.
ldap_modify: Insufficient access
ldap_modify: additional info: Insufficient 'write' privilege to the 'objectClass' attribute of entry 'o=isp'.
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ldap_add: No such object
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What kind of tickets?

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