What may interfere in updating my apple tv?
my apple tv support just expired and i cannot get it to update. what may i do to trouble shut it?
Welcome to the Apple Community.
If you are using ethernet, try the update with wifi.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)
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Hi! I just update my apple tv 2nd gen to the new solfware but it only show the itunes icon on the tv and after shows nothing on the tv screen. What i can do to fix that?
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device) -
during a update of apple my iphone 3GS crashed an now the operating system wont load up..ive tried to reset the phone to the factory settings using itunes it took 4 hours and completed but my phone still wont come on..what can i do to fix the problem? please help #
In trying to include what information all that I could I should have specified I DON'T KNOW THAT IT WAS DEFINATELY JAILBROKEN when I took it to the apple store they told me there's no way for them to tell if it was jail broken or not. I'm only going by what ppl have told me COULD HAVE BEEN DONE TO THE PHONE. With that said the only thing I know for sure is that the apple tech at the Genius Bar told me that someone took control of my root menu in February & I've had no control of my phone since. I asked him how to regain control & how he knew his exact words were "oh that is out of our scope of capabilities here at this level & you would need an apple engineer to fix it". I said ok then how do I get an apple eng then? He laughed & said you can't!!!! To which I was furious I came home & called apple requesting to speak w/the fraud dept to file a report they said we don't have a fraud dept!! So after a 45 mn phone call again I left w/no answers.
@TJBUSMC1973-
I DON'T HAVE THOUSANDS OF DOLLARS TO SPEND HIRING AN ATTORNEY & Although I appreciate your suggestion I fail to how an attorney would be able to facilitate in any way since there's no suspect. I cannot prove that it's him doing it so I certainly can't pursue legal action w/no proof & no money. :'((
Again I thank you for your advice but I don't think that will help.
I was looking more for a TECHNICAL way to avoid this happening w/a new phone should I buy one or trying to get them out of my phone now! Such as installing some kind of software protection?? Someway to clear out the entire phone (other than factory reset which was done 10 x's w/no success, etc. if this person got in then there HAS TO BE A WAY OF GETTING HIM OUT, right???? -
I previously use an apple id called *** @hotmail.co.uk, I have tried to reset and even changed the id on the settings on my phone but each time I try to update an apple apps , I keep getting the same old ID on my phone. What do I do?
<Email Edited by Host>Is the same true for using the App Store with a desktop machine? Someone installed a program on my machine (the IT department) and I would like to install the updates but it was installed under a different Apple ID. This anyone know how to change, or work around this particular issue?
Any thoughts or suggestions are greatly appreciated.
Cheers -
I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored! -
I received this update from Apple, but I have no record of altering anything, in particular telephone numbers, can anyone tell me what has been updated, who updated it, and how was entry made to my account?
Hello,
The following information for your Apple ID was updated on 03/22/2014:
Phone number(s)
If these changes were made in error, please CLICK HERE, to Cancel this changes withing 24hours..
This is an automated message. Please do not reply to this email. If you need additional help, visit Apple Support.
Thanks,
Apple Customer SupportThis is a user to user forum, so no one here can provide an answer. You should contact iTunes Support directly.
Here's how you can do that: http://www.apple.com/support/itunes/contact/ -
I can't update my Apple iphone. Its model firmware is 4.2.1. What can I do to update my iphone.
Probably because you have an iPhone 3G and 4.2.1 is the latest update that you can get for that phone - it is too old to support anything further.
If you have an iPhone 4, then connect the phone to iTunes to update it and ensure that you have the latest version of iTunes too. -
Since updating my Apple TV, all that will show up is the iTunes symbol and a cord. What do I do next?
When I updated via iTunes, it told me to reconnect to my TV, and I got that screen. I gave it a few minutes, and did a force reset (down+menu on remote). Activation took a long time for me, but it eventually came back up.
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When I updated my Apple TV it seems to freeze up more than usual and it takes longer for the buffering than it did before the update ? Can you please help.
The following article(s) may help you.
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What is the last version update in apple tv and how can i know what is my Operating System
What is the last version update in apple tv and how can i know what is my Operating System
i have an apple tv 3
thx6.1
Settings > General > About > Apple TV Software -
I updated my Apple ID email address but it does not update on my other devices. What do I do now?
I update my Apple ID email address but it does not update on my other Apple products. What do I need to do now?
Sign out and back in on the un-updated devices
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i was updating my iphone 4 through settings but in the middle my phone switched offf n now what i can see is the apple logo blinking n i cant connect it to itunes can any1 help me?
If you have a backup of your information on your computer, I would suggest putting your phone into recovery mode, by holding down the home key and keeping it held down while you connect it by usb into your computer with itunes running. Keep the home button held down until it indicates recovery mode, and proceed with the restore.
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ever since updating my apple tv to the latest software, my on screen menu is missing all the apple shows and movie catagories plus netflix is gone from my internet menu. I have home sharing turned on and able to listen to music from my desktop also see any movies I rented from apple on my desktop mac. Any ideas what could be happening.
Welcome to the Apple Community.
Check your store location is still set correctly. -
I have been using Itunes Apps for some time. Today I signed to Itunes to get Apps updated. Apple said I must update my account. I did that with a new password. Itunes said invalid support. Now what can I do?
What do you mean "invalid support"? What EXACTLY did it say? Did it say you had an unsupported SIM after updating the firmware on your phone?
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