What next apple

What next Apple?

These are user-to-user forums, Apple are not here - do you have question for your fellow users ?

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Just tried to update my iPad 2 to the current iOS, and I got an error that said the update wouldn't install. The iPad is stuck in a funny mode with the apple and spinning wheel showing. I can't power it down or restart it. What next? Thanks.

Just tried to update my iPad 2 to the current iOS, and I got an error that said the update wouldn't install. The iPad is stuck in a funny mode with the apple and spinning wheel showing. I can't power it down or restart it. What next? Thanks.

Try a hard reset: hold the power and home buttons simultaneously until the Apple logo appears.

Setting up Find my Iphone ap and it says to verify my Apple ID. I do that and the email comes in with the "Verify Now" link, which doesn't work. What next?

Link to verify apple id that I get in my IN box from Apple doesn't work, what next?

Go here, click on "Manage My Apple ID", see if you can verify here:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

TS2662 My wireless Apple mouse wont scroll up or down. Does side to side just fine, but not up and down. Button is checked in Preferences AOK etc. What next? Thank you

My wireless Apple mouse, paired with my MacBook Pro, wont scroll up or down. Does side to side just fine, but not up and down. Relevant button is checked in Preferences AOK etc. What next? Thank you

Try cleaning the sensor with a damp (but not wet) cotton bud.
How to clean Apple products

After sw update on Apple TV2- optical out is dead. what next?

after sw update on Apple TV2- optical out is dead. what next? is there a fix?

Have you tried unpowering and restarting the unit?

My 4TB G-Drive failed after (Firewire) installation of Maverick. A 1TB G-drive using USB works. What next?

I have an IMac running OS X 10.9.1.
I purchased a new 4TB G-Drive. After installation with Time Machine the drive correctly made backups for about 2 weeks. I installed Maverick.
Then I began to see the message “Unable to complete backup. An error occurred while creating the backup folder”
I called G-Technology. Using the erase function of Disc Utility we received the message “Disk erase failed. Disk Erase failed with the error: Couldn’t unmount disk”. It was determined that the disk was bad and I returned it to the vendor.
A second and then a third disk experienced similar failures after only two backups. G-Technology then said the problem was a computer problem
I called Apple support and allowed them access to my computer. After their intervention the disk worked for two backups and then failed.
I purchased a 1 TB G-Drive yesterday.
I thought I would give it a test and so I made it the backup drive for time machine. It made a primary backup and has been continuing to back up without the feared error message.
I went to the internet and have discovered that my problem has been experienced by others. It only occurs after an upgrade to Maverick.
It also only occurs with a Firewire connection.
The new drive has a USB connector. It works fine.
What next?

Which iMac (please be very specific) and also why have you not updated to 10.9.2?

HT203055 I can't sign in or out of iCloud. Forgot the password to an email address I no longer have access to. What next.

I can't sign in or out of iCloud. Forgot the password to an email address I no longer have access to. What next? From what I'm reading in the forums, once the email address is set up it cannot be changed. True? If so, um, stupid.
Message to log in to iCloud every time I reply or forward an email. Have to indicate to ignore every time. Annoying.

Hello florabb,
You may be able to change or reset the password on this old iCloud/Apple ID account, even if you no longer have access to the email address associated with it. Once the password is changed/updated, you should be able to log your iPhone out of the old iCloud/Apple ID account and log in to the correct new account. You may find the information and steps outlined in the following articles helpful:
If you forgot your Apple ID password - Apple Support
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support
Sincerely,
- Brenden

HT1349 My Ipod mini syncs, but when I go to play, no sound. I've tried multiple speakers and headphones. No Go. What next?

My Ipod mini syncs, but when I go to play, no sound. I've tried multiple speakers and headphones. No Go. What next?
My latest problem is that the Apple site will not recognize my equipment by it's serial number. I know the mini is old, but I like what it did for me and don't necessarily want to "upgrade".

This is the iPad in the Enterprise forum. You'll be more likely to get help with your issue if you ask in the appropriate iPod forum.
Regards.

The iOS 6.01 killed the Apple SD reader on my IPad 3 (purchased new in May). What gives Apple? Support phone call useless.

The iOS 6.01 killed the Apple SD reader on my IPad 3 (purchased new in May). What gives Apple? Support phone call useless. iOS installed today November 3 and dialog box came up say device no longer supported.
It's an Apple SD card reader (purchased the same week in Syracuse,NY) and it worked fine yesterday after part one of a Day of the Dead shoot in central Mexico.
As a professional journalist I traveled with the iPad and a Nikon D80 and lenses and flash. My MacBook would be addded weight so this application (the iPad) fits the bill.
I was in Paris for a month in October and shot thousands of photos. Often did not have wireless and used the iPad as a photo safe to store the photos.
Back in the Paris apartment the Photostream worked great.
So what gives Apple...I upgrade my Ipad 1 for an Ipad 3 and now it's useless in this application and the new iOS. Was there any warning or information that this would happen? Or did you test the iOs on the iPad 4? Afterall the iPad 3 is, what 5 months old?
But, and a big BUT Apple, I can buy an iPad 4 and use the thunderbolt SD card reader. Is this how you become a world class company???
Our next Apple purchase is not going to be that...was going to be an Ipad mini for my wife to use on the road in her job. She travels giving anesthesia.
We are an Apple family....My first Apple was an Apple II and had a Newtown (that still works).
And we now have an iPhone, 2 MacBookPros, 2 Apple TVs.
My other computer is an old PC that works with my professional weather station and also interfaces with my ham radio. While I dislike the stability of Windows the system allows me to tinker and work with other devices.
How can Apple not recognize that folks do want to do thing the way they have been and also abandon DVD/CD drives from computers yet at the same time Apple will sell you its own DVD/CD drive.
I have always loved my early AppleII but had to abandon it for writing and editing (early photo editing and design was still a dream then) because most companies "did not support Apple," I was told by corporate IT people. So a love hate period of using PCs.
Now Apple does not support users but it will sell us the latest gadget. This is stupid marketing and wrong consumption by America.
I don't want to trust the Cloud for everything and want the ability to edit and stroe photos with ease and not always reply on wi-fi.
Maybe I should shell out $69 for tech support.

Hey wmhwilson,
first of all you are not addressing apple in these forums. We are all just users like you trying to help eachother out. I can almost guarantee they didn't pull the support for the card reader from ipad 3. As i have a nikon camera and d5000 and a card reader running on ipad 3 and i just did a import from the sd card after I read your comments. It could be a bug within your ipad. Try restarting the ipad, if you have everything back up to icloud do a full reset then restore from icloud.
Second, going off on a tangent about apple and their business practices, in support forums which are user based, really wont get you much help. We come here to help people like you and there are way to many folks who go out venting and we all heard it before and kinda getting bit tired off it.
Third, before doing proper diagnostics, rebooting, restoring ipad, using different SD card, try using usb connector directy to the camera, don't assume that apple pulled the plug on it. It could be a bug that slipped through testing however I highly doubt it since its working for me.
So try rebooting, restoring ipad from icloud (if you have back up), try inserting a different SD card. Since you are photographer you must have more then one. Try using the other connector that comes with camera kit.

I had an iphone now I have the galaxy, but i still cant message my iphone users and i already turned my imessage off. Whats next?

I had an iphone and just changed to the galaxy. I signed out of my itunes and what not on my iphone and i signed back in and turned my imessage off. I still cant text my iphone users. Whats next?

Hi there rrobertson417,
You may find the information in the article below helpful.
iOS: Deactivating iMessage
http://support.apple.com/kb/ts5185
To deregister your phone number, tap Settings > Messages and turn iMessage off.
If you can't deactivate iMessage after you perform the steps above or you can't access the iPhone, please contact Apple Support.
-Griff W.

It says i cant update any apps b/c theres no enough room i deleted pic and videos what next any help

it says when i go to update my apps i cant b/c i have no room but i deleted pics and videos what next anybody have this promblem help!!!

Try resetting the iPod.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Next would be to sync with yur computer
After that would be to restore from backup
Last would be to restore to factory defaults/new iPod.

HT4095 I've rented an SD movie from iTunes but cannot download it. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time. I have been billed by iTunes. What next?

I've rented an SD movie from iTunes but cannot download it as I normally do to my iPad 2. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time". I have been billed by iTunes. What next?

Hi, Kenny.
Thank you for visiting Apple Support Communities.
There are a couple things that I would recommend trying. Try closing all open applications and power cycle the device. Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below. If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in. Be sure to test downloading an application after each step.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H.

How to update macbook, version OS X 10.5.8 what next version?

how to update macbook version the current software is OS X 10.5.8 what next version?
have snow loepard v6 on usb stick but doesnt seem to work?
any ideas?

When you hold down the Option key when you hear the starting chime does the USB stick show up as a viable start-up disk? If not then you may have to buy and use the DVD.
The 10.6 Snow Leopard DVD is in the Apple online store. You can get it for $19.99. You will need to be running 10.6.8 to access the App Store to order Lion or Mountain Lion. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
System Requirements for 10.6:
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible internet service provider: fees may apply.

What is apple's upgrade policy?

What is apple's upgrade policy? As an example, if I purchased OS X Mountain Lion today and OS X Mavericks is released in the next couple of weeks, does that mean I have to purchase an upgrade in order to acquire OS X Mavericks?

Welcome to Apple Support Communities
Correct. Apple doesn't offer free upgrades for users who upgraded OS X weeks before the launch of a new OS X version. This only applies for new computers, and we don't know if this will be valid for OS X Mavericks. Also, we do not know the price of Mavericks yet

HT204266 if i purchase an app today can i download it on my ipad next week when i buy the ipad.....also i noticed on another purchase attempt the site would not allow me to type in my 3 digit security code? what next??

if i purchase an app today can i download it on my ipad next week when i buy the ipad.....also i noticed on another purchase attempt the site would not allow me to type in my 3 digit security code? what next??

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

What next apple

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