What now? Hard drive replaced 10 days ago but now iMac won't go beyond the grey screen.

Hard drive replaced after inability to get beyond grey, sometimes blue, screen. It's been working fine for the past ten days but now it's stuck at the grey screen. After 3 or 4 minutes, it'll restart itself and the whole cycle begins again. Did a Hardware Test from the disc. First time it appeared to have passed but again not getting beyond the grey screen, did another. This time it froze half way through. Any suggestions? This is an iMac 24", 2009 with large architectural programs installed (Vectorworks).

Not sure what to suggest at this point. I don't think a smc and pram reset will do anything useful for this case but you could give it a try as a desperation move.
If the machine could stay up long enough I would try to make a backup. If not, at least try to copy off that Vectorworks stuff on to a drive. Maybe it will stay up long enough to get just that.
By the way, if you had the AHT boot disk you should also have the installer disk. If you boot from it you could try to run Disk Utility from there to try to repair the boot drive. just in case it's only a problem of a corrupt disk.

Similar Messages

I installed snow leopard which I now realise that it was the wrong one because it came out before my laptop and now it won't changed from the grey screen with the apple on it how do I fix it ???

I installed snow leopard which I now realise that it was the wrong one because it came out before my laptop and now it won't changed from the grey screen with the apple on it how do I fix it ???

MacBook Pro
Apple - Support - MacBook Pro
Mac OS Version builds
When did yours come out? what does the above show as model and minimum build?
You should have yoru OEM OS X DVD, not one from another Mac, or retail, though the last retail OS X DVD was a year ago 10.6.3.
If it installed, I don't see an issue unless the drive had corrupt directory etc.
What you need to do is repair your boot drive or restore from backup.

Hi guys. I've had my MacBook Pro for 2 years now. Last night it suddenly kept glitching to a dark grey screen every now and then, then it would flash yellow / blue spots, and now it won't go past the grey screen even when I reboot it. I don't think I can

Hi guys.
I've had my MacBook Pro for 2 years now. Last night it suddenly kept glitching to a dark grey screen every now and then, then it would flash yellow / blue spots, and now it won't go past the grey screen even when I reboot it.
I don't think I can access my disk anymore as I've moved across countries since I've first gotten my laptop. it was working perfectly fine before it kept going to the dark grey screen with a little blue on the bottom.
If it helps, my camera light is still on, and it seems that my computer is working properly itself, but won't go past this grey screen.
I'm a college student and am really panicking about this - can anyone please tell me what to do?
Thank you & sorry for the long post.

What operating system are you running on it? (iOS 5.1 is for iPhone, iPad...not a Mac).

Error message when I try to print: unsupported document-format"application/vnd.cups-command. I recently had my hard drive replaced in my early 2010 21" iMac. Can anyone help?

Error message when I try to print: unsupported document-format"application/vnd.cups-command". I recently had my hard drive replaced in my early 2010 21" iMac. Anyone know anything about this? Thanks in advance.

What system are you running? Have you tried going to the Canon website to download and install the latest drivers for that model?
Are you running Time Machine?

I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?

I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?
I have Snow leopard on my computer, and I tried to do a hard restart as an article suggested, but it did not work. I also tried cleaning out the PRAM.
The only things I did last night:
-cleaned the history of Firefox out, including cookies
-let it unplugged all night
-plugged it back in the morning, it took a long time to figure itself out, but eventually the time was correct and I got on the internet for a bit
-shutdown the computer since I was going out and thought it would help the computer charge
-came back, tried to turn it on, and found that it would not go past the grey screen the apple on it and the spinning wheel even though I left it for 20 minutes or more
-tried turning it off and on to no avail

Before doing a reinstall, which may not be needed at this point,
Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
You could have some directory corruption. Let us know what errors Disk Repair reports and if DU was able to repair them. This could just be a start in repairs and you may need a better utility to finish the job.
Then Repair Permissions.
No need to report any Permissions errors........we all get them.
 DALE

I just bought a MBA and I need to move my photos and itunes to an external hard drive (from my old MacBook Pro) because they won't fit on the Air. I got the photos moved fine and I followed an online tutorial to move the necessary files for itunes, but i

I just bought a MBA and I need to move my photos and itunes to an external hard drive (from my old MacBook Pro) because they won't fit on the Air. I got the photos moved fine and I followed an online tutorial to move the necessary files for itunes, but it didn't work. The files copied fine, but when I tell iTunes on the Air to look at the external drive for the library, it doesn't find anything. What I copied was the entire iTunes Media folder. So, how do I move the necessary iTunes files from my old Pro to a external drive so I can access them from my new Air? Whew!

iTunes- How to move the library to an EHD
After you move the library you need to open iTunes by first depressing the OPTION key then launching iTunes. You will be given a choice of which library to use. This can then be made a permanent change, if you wish, in the Advanced section of iTunes preferences.

Hi.have a g5 mac,dual core 2.3 unit.i bought it with no hard drive.have got hard drive,formatted for mac.i am trying to load osx.i get a grey screen with a small box in the centre with 2 character faces,and then grey apple with loading icon spinning.help?

hi.have a g5 mac,dual core 2.3 unit.i bought it with no hard drive.have got hard drive,formatted for mac.i am trying to load osx.i get a grey screen with a small box in the centre with 2 character faces,and then grey apple with loading icon spinning.nothing is loading tho.

I see 10.6.3 in your profile---is tthat what you are trying to load? If so, it won't work. No PowerPC Mac like your G5 can run a Mac OS version higher than 10.5.8

I'm trying to backup a my harddrive with disk utility but I'm getting an error Unable to create Backup.dmg" (input/output error). Is there any other way to save my data? I believe my hard drive is failing or corrupt file. I can't boot up. Grey screen

I'm trying to backup a my hard drive with disk utility but I'm getting an error Unable to create Backup.dmg" (input/output error). Is there any other way to save my data? I believe my hard drive is failing or corrupt file. I can't boot up. Grey screen and spinning wheel. I've tried everything https://discussions.apple.com/message/20580424#20580424
any help will be greatly appreciated.

Check here. Also have you done a TimeMachine back up?
http://support.apple.com/kb/TS2570

My imac won't load from the white screen with the logo on? What shall I do?

My imac won't load from the white screen with the apple logo and buffering sign? What shall I do..

Try any of the steps suggested in this article that you haven't already tried:
http://support.apple.com/kb/TS2570?viewlocale=en_US&locale=en_US

MacBook hard drive is full again. Replaced original hard drive with a Samsung SSD 840 Pro Series 256GB hard drive about 18 mo. ago, but my MacBook is now already saying that my hard drive is full again. 13in. Alum. Late 2008 MacBook

My MacBook hard drive is full again. I have a 13in. Aluminum, Late 2008 MacBook, and about 18 months ago (in October 2013), I replaced the original hard drive with a Samsung SSD 840 Pro Series 256GB hard drive. However, my MacBook is now already saying that my hard drive is full again. When I check "System Information," under "Storage," it states the following: Audio 52.02 GB; Movies 33.68GB; Photos 43.13GB; Apps 14.76 GB; Backups 174.4 MB; and Other 96.39GB.
Also, at home, I have an Apple Time Capsule 4th Generation 2TB that I use as my wireless router, and I also use it for automatic backup via Time Machine. And when I first purchased Time Capsule, the first time I connected Time Capsule, Time Machine asked if I would like to use it to back up my files, and I clicked, "Use as Backup Disk." And that's really all I've ever done with Time Capsule.
In addition, I also have a LaCie Porsche Design P'9223 1TB external hard drive. I have copied my MacBook's hard drive onto my LaCie external hard drive.
Does anyone have any suggestions? Obviously the Audio, Movies, Photos, and Apps are taking up a lot of space... Any suggestions re: what I can do with Audio, Movies, Photos, and Apps? And what about the Other? Other is taking up 96.39 GB. What is Other, and what can I do about it?
And what about partitioning my hard drive... Is that something I should do? Should I partition, or configure, my MacBook's internal hard drive differently? And should I partition, or configure, my external hard drive? And if I need to partition, or configure, my MacBook's internal hard drive differently, how do I setup Time Machine to backup per any such changes? Same thing for my external hard drive?
13in. Aluminum, Late 2008 MacBook, 250 GB (with upgraded Samsung SSD 840 Pro Series 256GB hard drive)
Processor 2.4 GHz Intel Core 2 Duo
Memory 2 GB 1067 MHz DDR3
OS X 10.9.5
plus
Apple Time Capsule 4th Generation 2TB
LaCie Porsche Design P'9223 1TB external hard drive
Thank you for your help.

Partitioning makes no sense. You have a drawer full of stuff. Split it into two smaller drawers and you have two smaller drawers full of stuff.
Decide what you can store on external storage - your iPhoto/Aperture/Lightroom libraries can all be stored on externals, as can your iTunes Libraries and so on. Do you need to carry 30 gigs of movies with you all the time? You can get portable drives the size of an iPhone these days.

My broken iphone was replaced three days ago, but none of my images have restored from icloud yet?

i went to the apple store 3 days ago to replace my broken iphone 5. we backed up my old phone before starting up my new phone. everything transfered over but my images. we went back to the old phone and waited for an hour to back up my images to the icloud account. again we started up the new phone and my pictures all appeared to be there but they were in the process of downloading. the man at the store said it might take awhile, but they pictures should all download. it has now been three days and none of my pictures have restored/downloaded onto my new phone. i dont really know what to do. should i go back to the store?

You might need to stop the restore process and try restoring your backup again. To do this, go to Settings>iCloud>Storage & Backup and tap Stop Restoring... at the bottom. Then restore your backup again as explained here: https://support.apple.com/kb/ph12521. When you're not using it, be sure your phone is connected to wifi and your charger while it is restoring the backup.

Early 2011 (March) MBP hard drive crashed a week ago, all data was lost. Why is the Hitachi hard drive so prone to have defective read/write heads?

Shouldn't Apple be better quality than this? I've used my old MBP from 2006 for 5 years with no problems. I've only had to back up data maybe once a year because it was so durable.
But this 2011 MBP had the hitachi 320gb SATA drive and one day it started clicking and everything froze. I immediately shut it down took it to the Apple Store, in which the genius bar guy said there was nothing they could do other than swap out the drive (which I did myself as I was not prepared to be charged $250+ for services and waste 2-3 weeks as my warranty was 1 month overdue). Even with AppleCare coverage, Apple will still not recover the data...
This is ridiculous! I strictly use the MBP for school/no gaming/haven't dropped it or moved it around rigorously/bought it instore (assuming it was handled properly). There is no reason for being such crap quality at $1300. I took it to a data recovery center and get this, the quote was $1700 as the read/write heads were defective and the surface of the disk was scratched, I could buy a new computer with that money! Were there no quality checks for these drives? I have PC laptops at home and none of them has had that problem! I'm planning to dispute this with Apple for losing years worth of valuable data.
Does anyone have the same problem? Are early 2011 MBPs prone to hard drive failures?

As Ogel stated drives fail. Unless you bought your 2011 Mac right when the early 2011 models came out you still should be under the one year warranty. They came out at the end of Febuary.
So that drive should be covered, dependinig on when you bought your Mac. And they offer a extended warranty which if you had purchased it would cover the drive failure, Hardware not data.
As far as the data, Apple includes the Time Machine program and there are 2, that I know of, cloning programs available to backup your data. If you did not use any of those programs you will ALWAYS LOSE YOUR DATA.
That is a fact of computers. They fail, end of story. Unless you have multiple copies of your files you are going to lose them.
Good Luck.

What size hard drive can I fit to 20-inch iMac (MA876LL)

Hi,
I want to upgrade the hard drive in an iMac, it has 250 GB today, ideally wouldlike 500 GB.

Any 3.5" SATA drive should be ok. Just be careful of the sensor cable attached to the drive.

Had to reset password but now it won't go past the gray screen. It tries to boot but turns off. How do I fix it?

My father forgot his password on his macboo pro. I followed the instructions on how to reset it. Now when I turn it on it goes to the gray screen and there's a loading bar but it doesn''t finish, the mac turns off. What do I do!!!

Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Just tried to do a software update and after restarting, it won't go last the grey screen. Also HTML is showing up that says "unable to find duvet for this platform". No idea what to do help.

So I hadn't updated my software in many many months... I decided to so I could download games... And after my computer restated and had updated, it went to a grey screen with HTML coding. At the top it says "unable to find driver for this platform". No idea what to do please help!

That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

What now? Hard drive replaced 10 days ago but now iMac won't go beyond the grey screen.

Similar Messages

Maybe you are looking for