What number should I use to contact Apple?

I tried using their 1800 number for support, I forgot my security questions and I don't have a reset option, and all the automated voice did was tell me to visit the website. Is there any way I get get ahold of someone specifically for iTunes?

Forgotten security questions - https://discussions.apple.com/message/18402551
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

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What Number do i call to contact apple for logic pro 9 refund?

Hi, I recently pruchased Logic pro 9. It was a little under a month ago. Now i come to find out that right after i bought it, they've already upgraded to Logic X. I've scrolled the forums and i see that a lot of customers have called in and they've been given a refund. i have every intention of purchasing Logic Pro X, but only if i can get a return for my purchase of logic 9. i dont have the money to drop 400$ on DAW's in one month! So my question is... what phone # do i call to contact the apple support that deals with refunds??

https://discussions.apple.com/message/22654246#22654246

After upgrading from Mavericks to Yosemite I can no longer find in Mail the icon (looks like the Add To Contacts icon without the mark) I used to press in order to obtain an e-mail address from my contact list. What procedure should I use now in or

After yesterday upgrading from Mavericks to Yosemite I can no longer find in Mail the icon (looks like the Add To Contacts icon without the + mark) I used to press in order to obtain an e-mail address from my contact list. What procedure should I use now in order to quickly add an address to an e-mail that I wish to send?
Bob

On the right of the To: field you will see a circled plus sign:
Click it.

I would like to move 2 users to creative cloud, but maintain all the other users (myself included) on CS5. Can I still get the reduced monthly rate? What serial number should I use?

I would like to move 2 users to creative cloud, but maintain all the other users (myself included) on CS5. Can I still get the reduced monthly rate? What serial number should I use?

Hi Thomasjewell,
Yes you can avail the discounted prices even you are upgrading the product just for two users. You can use the serial number for your Creative Suite 5 product.
You can follow the link: https://creative.adobe.com/plans in order to purchase Creative Cloud for Teams product.
Let me know if it works or not.
Thanks,
Ratandeep Arora

After reinstallation of Outlook 2010 on my Laptop, Contacts and Calendar did not appeared while they are exist in my iphone 5 by using icloud. What I should do to get Contacts and Calendars in sync with iphone 5? Thank you.

After reinstallation of Outlook 2010 on my Laptop, Contacts and Calendar did not appeared while they are exist in my iphone 5 by using icloud. What I should do to get Contacts and Calendars in sync with iphone 5?
Thank you.

So you have business contacts that were lost... do you not have these on a Database in some shape or form? Sounds like you need to invest in a RAID1 backup setup for your computer so you dont have this issue in the future.
As for repairing your problem, sounds like you are going to need to start from scratch at this point or if the data is still on your phone look into a program that can take the information from the phone onto iTunes.

Can log into FaceTime it then asks what I want to use as contact so I select email address it says verifying then asks for apple if again and just keeps repeating the process

Can log into FaceTime it then asks what I want to use as contact so I select email address it says verifying then asks for apple if again and just keeps repeating the process

Hello Magsbingham
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
-Griff W.

HT201788 What speed disks should i use in an Apple Superdrive

What speed disks should i use in an Apple Superdrive?
Thanks

It matters little. The slower the burn speed, i.e. 2x or 4x, the better the burn.
What is important is the brand of media: most of here recommend Verbatim, Maxell and Taiyo Yuden.

I feel I must move beyond iMovie, what program should I use ?

I have been happily using iMovie and iDVD from versions 1 through 6. iMovie 08 was so bad that Apple made iMovie 06 available as a free download for buyers of iMovie 08. The newer iMovies were better, but they seemed “dumbed down” (even for me). Now, I am shocked and horrified to learn that the latest iMovie does not even set chapter markers!
So, I have continued to use iMovie 06 and iDVD 08 (they seem to work fine under OS 10.9.4).   iMovie 06 is now 8 years old! I feel compelled to move forward. A lot of my work is DV.    In the past, most of my source material came out of S-Video.   I used a Canopus ADVC300 analog-to-digital converter that gave good results.   Going forward, I will have more video utilizing Component Video, or HDMI.
I am looking into 2 possibilities, Adobe Premiere elements 12, or.........Final Cut Pro X.
The final result of my work is almost always a DVD.   It is hard for me to move from iMovie and iDVD. I never read the manuals for either program, yet, I was able to produce DVDs with nice menus and overall quality close to Hollywood.
It looks like Final Cut Pro X 'can' make a DVD directly without other software. However, from what I have seen on YouTube the result is primitive compared to what iDVD was doing 10 years ago.
Adobe Premiere elements 12 can make nice DVDs and Blu-ray's directly. I have no problem with using a separate program to make DVDs but I haven't got a clue how to do that with Final Cut Pro X.   I suppose I can still use iDVD, but now I'm back to using discontinued software.
I do not need any of the high-powered affects capability that Final Cut Pro X possesses. My “movie-making” is mostly confined to simple editing (the old iMovie 06 did all I needed).
Frankly, one motivation for choosing Final Cut Pro X, is the excellent, compassionate and understanding support that the kind people on this very forum provide. So, what program should I use?

Ziatron wrote:
... I am shocked and horrified to learn that the latest iMovie does not even set chapter markers!
.. I am looking into 2 possibilities, Adobe Premiere elements 12, or.........Final Cut Pro X.
The final result of my work is almost always a DVD. ...
... I do not need any of the high-powered affects capability that Final Cut Pro X possesses. My “movie-making” is mostly confined to simple editing (the old iMovie 06 did all I needed).
to turn perspective for a second by 180°:
Why do you want to switch to a new editor anyhow?
• iM-a never did discs - that was iDVDs job = no big change in your workflow
• iDVD is still working, and aside obsolete, complex and $$$$ DVDSP (part of obsolete FC/p) or Encore (part of Adobes CC rent package) your only option left to create disks on MacOS is indeed iDVD (...ok, there's Toast and Burn and some weird 'shareware'-stuff...)..
• iMovie-b supports the new HDef formats (AVCHD) - you mentioned converters and DVDs = no HDef in use, in your habitat, correct?
• if you don't need FCPX' bling-bling (I can't imagine that ) - why not using FCPX-lite = iMovie? 15$ ...
• chapters could be done in iDVD - just to mention that ............
• AP and FCPX are following very different concepts in usage - my personal preference is 200% on FCPX, … I was one of the loudest nay-sayers, when iM08 araised, meanwhile, FCPX is my dream!! AP (tested it) is way too complex, crowded, 'optionalized' and did I mention 'complex' for me. A bit like Windows vs. MacOS: 'everything goes' (incl. getting lost) vs. 'convenience' (incl. restrictions) ... After 2y of practice, I'm editing my weekly hobby-projects with 6-cam-Multicam, incl. tons of custom graphics, slow-mow, effects (soccer games) in less than 2h ... awesome!
summary:
• why switching?
• use iMovie10 + iDVD
• Premiere (or Premiere Elements!) and FCPX are both avail as fee trial ... test it - but you need iDVD anyhow
• 'disks' is a dwindling niché, for years!- consider to switch to 'other' distribution options
... what are 'chapters' anyhow??... (kid din'!)

What cable should I use to transfer data from an early 2008 MacBook to a new MacBook Pro?

Just purchased a new MacBook Pro. Need to transfer data from my Early 2008 MacBook. What cable should I use?

Firewire with a Thunderbolt.Firewire adapter.
http://store.apple.com/us/product/MD464ZM/A/apple-thunderbolt-to-firewire-adapte r
Ciao.

I want to clean all of the cookies and bugs that are in my computer causing it to be slow. What program should I use that is safe and won't mess up my computer?

I want to clean all of the cookies and bugs that are in my computer causing it to be slow. What program should I use that is safe and won't mess up my computer?

Problem description:
I would like to clean up my computer. Its beginning to run slow and I believe cookies and bugs are apart of the reason.
EtreCheck version: 2.0.6 (91)
Report generated October 26, 2014 at 4:59:31 PM EDT
Hardware Information: ℹ️
MacBook Air (13-inch, Early 2014) (Verified)
MacBook Air - model: MacBookAir6,2
1 1.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 13 days 2:41:41
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 120.47 GB (70.38 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. iPhone
General USB Flash Disk 16.13 GB
S.M.A.R.T. Status: Verified
MSD (disk1s1) /Volumes/MSD : 16.13 GB (11.18 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
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Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] foo.tap (1.0) Support
[loaded] foo.tun (1.0) Support
Startup Items: ℹ️
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.perion.searchprotectd.plist Support
User Launch Agents: ℹ️
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[running] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.jdibackup.ZipCloud.autostart.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
User Internet Plug-ins: ℹ️
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
Safari Extensions: ℹ️
Trovi Search for Safari (Disabled)
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
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      9% WindowServer
      3% mds_stores
      3% storeagent
      2% hidd
Top Processes by Memory: ℹ️
920 MB mds
31 MB com.apple.WebKit.WebContent
30 MB Messages
29 MB Safari
21 MB WindowServer
Virtual Memory Information: ℹ️
31 MB Free RAM
713 MB Active RAM
681 MB Inactive RAM
1.09 GB Wired RAM
17.85 GB Page-ins
1.95 GB Page-outs

I would like to create a document with imbedded video, to email, and airdrop to an iPad mini. What program should I use?

I would like to create a document with imbedded video, to email, and airdrop to an iPad mini. What program should I use?

Thank you for using the Apple Support Communities
I would suggest using Apple's Pages which allows support for imbedding videos from the device's camera roll. Pages also allows for sharing via email, Air Drop, and Messages.

What Java should I use?

I am on a Vista and am wondering what Java should I use, just the normal one from java.com or another one?

There is a specific Java plugin at http://www.apple.com/safari/download/plugins.html

What OSX should I use on my 2009 MAC Book Pro? Will Yosemite run

Hi I have a Mac Book Pro from 2009 and I was wondering what OSX should I use on my 2009 MAC Book Pro? Will Yosemite run properly on this computer?

Welcome to Apple Support Communities
Your Mac supports OS X Yosemite. If you need to upgrade your Mac, do it, but if you are happy with the OS X version you are running or you do not like changes (OS X Yosemite has got an interface change), you can keep it always that it is not very old.
In order to upgrade to OS X Yosemite, it is as simple as opening the Mac App Store and downloading OS X Yosemite. When the download finishes, the installer will show up, so follow its steps. Before upgrading, it is important to make a backup of your files with Time Machine -> Mac Basics: Time Machine backs up your Mac - Apple Support You can also check that your applications are compatible with Yosemite in this website -> http://www.roaringapps.com
OS X Yosemite should run properly, but I recommend you to run it with at least 4 GB of RAM (you can check how much RAM you have in the Apple menu -> About this Mac). In case Yosemite runs slowly, the backup you made will let you go back to your old version.

What setting should be used to make the smallest size quicktime video file.

What setting should I use to make a small sized movie for my family that lives 1200 miles away. I am using the iSight with QT Pro 7.0.4 and will be emailing them via Apple Mail to my mom that uses the most current version of AOL for PC with a 1 Meg DSL connection. The reason I am emailing them is she does not have a camera to live chat.
The first movie I tried was over 4 meg and these files have to go over the internet. It bounced back saying it was to big. It was only a minute long.
Mac Mini 1.42 8X DVD+-RW Dual Layer 24X CD-RW 250 Gig Ministack Version 2 Mac OS X (10.4.6) Apple Bluetooth keyboard 19" Nec VGA CRT Flat Screen 1 Gig Memory iSight

Make your recordings and then open the QuickTime movie.
Use the Share menu and choose the email small setting. You'll get an estimated file size in the dialog window.
Your viewers must have QuickTime 7 installed to view these files.

What programme should i use to empty my bin quickly and safely?

what programme should i use to empty my bin quickly and safely?

Welcome to the Apple Support Communities
You don't need any app. Go to Finder > Secure Empty Trash to delete files safely but it will take more time

What number should I use to contact Apple?

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