What number to call for iTunes match refund?

i want to know the number to call to get a full refund for itunes match. i bought it two days ago but have yet to get it to work. i have tried everything but it wont work. i don't want to fix it i just want a refund. thank you

Depending on which country you live in will depend on the numbers but this is a link for all the contact details for Apple in the UK
http://www.apple.com/uk/contact/
You should get a response within 24hours via email for iTunes account issues.
http://www.apple.com/uk/support/itunes/

Similar Messages

  • IS there a number to call for itunes??

    Ive sent the email for help, and have yet to get a reply. I cant log into my account, when I do the "Forgot Password" I dont get that email either. I get nothing!!! Has my giftcard too, and I guess Im out that!

    Depending on which country you live in will depend on the numbers but this is a link for all the contact details for Apple in the UK
    http://www.apple.com/uk/contact/
    You should get a response within 24hours via email for iTunes account issues.
    http://www.apple.com/uk/support/itunes/

  • ITunes Radio ~ why buy another album ever and why pay for iTunes match

    With the new Radio that is coming to us in the UK sometime, can someone tell me why i would ever again subscribe to Spotify etc or why I would ever buy another album in a shop or over iTunes, or why I would ever pay for iMatch at 25 quid a year for uploading my songs i already own...?? As i understand it, all i will have to put up with is a few ads, which I an easily live with if I am not buying say 10 albums per year any more and am able to listen to whatever i like when I like...?
    It is either all too good to be true or I have misunderstood some part of the sales pitches.
    It seems to me that I will never buy another album

    First of all, are you going to have wifi or 4g whenever you wish to listen to music for the rest of your life? If no, then that's one reason you might want to buy music.
    Secondly, Like above poster said, iTunes radio doesn't give you much freedom in picking what you want to listen to.
    Thirdly, even if they eventually do let you do that, a la spotify, rdio, it'll probably cost you a lot more than what you're paying for iTunes match right now.
    Finally, even spotify and rdio have their limitations in what and how you can listen to your music.

  • Is there really no way to get a refund for iTunes match?

    Apple does not any support for iTunes Match and has not been able to make it work.
    Why then, does Apple not issue a refund for a defective product?
    Macbook Pro 2.7 with 8GB ram, 10.7.3 with iTunes 10.6.1
    I have created a new music library, created a new user and then imported some my music and even did a fresh install of 10.7.3 and iTunes on another computer and tried that with part of my music. Same thing.
    All fail and after numerous restarts, finally hangs on step 3. I have worked on this for days, letting it run for hours, like now 0 out of 888 items uploaded.
    Support calls have no troubleshooting steps to suggest. The put me on hold and finally hang up. Case # 305222983
    I have seen absolutly no troubleshooting suggestions here in Apple's support communities.
    After all these years with Apple, this is the most misrable mess I have ever seen.

    As I said earlier, "Support calls have no troubleshooting steps to suggest. The put me on hold and finally hang up. Case # 305222983"
    "All fail and after numerous restarts, finally hangs on step 3. I have worked on this for days, letting it run for hours, like now 0 out of 888 items uploaded." I'm sorry if this description of the problem isn't clear enough and requires "mind reading" to understand.
    I tried calling support several times and was on hold for most of the time.
    Thank you for directing me to the discussion suggesting clearing the iTunes cache. That is a great and simple solution and seems like a great first step in troubleshooting the issue. (I wish it would work for me) I have also tried reinstalling iTunes. (As well as creating a new music library and creating a new user and importing music from the "public folder".)
    Apple seems to have realized the problem and are now offering refunds. iTunes match seems like a great idea. I hope they are able to get it working eventually.

  • What the number to call for unauthorized IN APP purchases?

    Does anyone know the number to call for "unauthorized" in app purchases?  Freq asked questions don't answers my purchases questions.

    Hi mbabecake,
    Happy Holidays!  The iTunes Store support is web based.  The resources below will explain how to review your purchase history and report any issues.  Click on the link below to get in touch with the iTunes Store Support team.
    See your purchase history in the iTunes Store - Apple Support
    http://support.apple.com/en-us/ht2727
    Report a problem or request a refund for a purchase made within the last 90 days.
    See your purchase history
    Click to open your account in iTunes.
    Sign in with your Apple ID. iTunes will open to your purchase history, and you'll see the items you purchased.
    Alternatively, you can:
    Open iTunes.
    Click iTunes Store.
    Click Sign In.
    Enter your Apple ID and password.
    Click your Apple ID and select Account from the drop-down menu.
    Next to Purchase History, click See All.
    It might take a moment for your Purchase History to appear.
    To see the details for a purchase, click the arrow to the left of the order date. Your most recent purchases are first.
    You'll see the date, time, and web order number in the top-right corner. If you don't recognize a purchase, see if it's one of these types of charges.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
    You can use your email receipt to report a problem. If you use Family Sharing and you have an problem with a shared item, ask the family member that bought the item to report the problem using the steps below.
    To report a problem with an item you bought, follow these steps:
    Find the email receipt for your purchase.
    Click Report a Problem under the item you're having a problem with.
    Enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having a problem with.
    Select your problem from the Choose Problem menu.
    Follow the onscreen instructions. You might be asked to describe the problem in a text field.
    Click Submit and we'll review your problem.
    I hope this information helps ...
    - Judy

  • I have paid for itunes match and have now lost all my music of my iphone except what I paid for from itunes, 964 songs gone not at all happy.  Can anyone help

    I have paid for itunes match and have now lost all my music off my iphone except what I paid for from itunes, 964 songs gone into the cloud. Can anyone help please?

    Enabling iTunes Match does not delete music from your computer. Why do you think it is now not in the iTunes library if it was before? If all of your music was in the iTunes library then it is also now in the cloud if iTunes has completed it's scan and all the music meets the match requirements. Enable the iCloud Status column in the iTunes browser by switching to Song view and pulling down View > View Options. Select iCloud Status then close the small window. Sort on the new column. Your music should be listed as "purchased," "matched" and "uploaded." Some tracks may be "ineligible." Post back and let us know.

  • HT4914 I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise

    I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to contact the iTunes Store and make your request.
    Regards.

  • HT204053 what is the storage limit in GB for itunes match

    what is the limit in GB for itunes match?

    iPhone 4 and 5 will both work well with a good 3G service and much better with 4G.  Song file is actually downloaded to allow for all conditions of viable mobile signal.

  • HT204406 I signed up for iTunes Match but I keep getting a msg that my request can't be completed - Error 4010. What's wrong?

    I signed up for iTunes Match but I keep getting a msg that my request can't be completed - Error 4010. What's wrong?

    From the  More Like This  on the right
    https://discussions.apple.com/thread/3992090?tstart=0

  • Since I signed up for iTunes match, I've got about 150 songs that I never bought, or want. Also, I am missing a bunch of songs that I used to have on my computer. What the heck happened?

    Since I signed up for iTunes match, I've got about 150 songs that I Never bought, or want. Also, I'm missing a bunch of songs that I had on my computer before iTunes match. What the heck happened?

    No, I'm the only one with access to my computer. I deleted all the unwanted songs and I hope they stay deleted. I found all my original songs in another folder. How they got there, I'll never know. It took a while, but I got all my songs back in the iTunes music library where they were before I got tangled up in this iTunes Match boondoggle. Apple has a ways to go before I'll mess with it again. By the way, you have to watch out for sisters.

  • I have a message on my Ipad that my IOS has crashed due to a 3rd party. It gives a number to call for support. It has locked up my Safari. What can I do to get rid of it?

    I have a message on my Ipad that states my IOS has crashed due to a 3rd party. It refers to my tablet as a phone (sorry, don't have an Iphone. It gives a number to call for support but I know it's a scam. Is there a solution to get rid of it as it has locked up my Safari.

    1. Reset the iPad
       Press and hold the Sleep/Wake button on your iPad,
       simultaneously  press and hold down the “Home” button” until the screen turns off.
       Turn it back on.
    2. Clear information from your device
       iOS 7
       Tap  Settings > Safari > Clear History > Clear Cookies and Data.

  • I need specific instructions on how to change my credit card informaiton for iTunes Match

    I have looked everywhere in the Apple system to get instructions to change my Credit Card number for iTunes Match.  I found the instructions on how to change my payment information in the iTunes Store Account but when I follow those instructions, they are not correct.  What happened is that I had to cancel my credit card and my bank issued a new credit card andin the meantime, Apple tried to renew my iCloud account and it was rejected because I had not changed my credit card information on file.  Now I am trying to change my credit card information and I cannot accomplish that task.  Can someone help me?
    <Email Edited By Host>

    It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.
    It sounds as if you have already found the method to change your card details, but just to confirm: go to the iTunes Store. Click 'Account' under 'Quick links' at the right. Log in.
    Where it says 'Payment Information' click on 'Edit' to the right of it.
    You should then be able to enter the correct card details.
    Is this not working? Do you get an error message?

  • One account for itunes match and one for all the rest?

    Hello everybody
    I was wondering how to use an Apple ID for iTunes Match and other for iCloud and backups. I found an article on the website that said that you actually can do that, but my question arises when I find out that now I only use one ID, all my apps are in there, along with my iPhone backups and stuff. So, if I create an ID for subscribing to iTM, will I lose the ability to update my apps on the old ID?
    Please help!
    The article is: http://support.apple.com/kb/HT4895
    Cheers

    I know, but I can't use my credit card on my iTunes Store account, since it's a US ID. What if I change the country of my ID? How often can I change it? I was thinking of changing it, purchasing iTM, and then changing it back... can I do that?
    Thank you

  • ITunes Radio not working properly after signing up for iTunes Match

    I've been a user of iTunes Radio for some time now, and I've enjoyed it with minimal technical issues - until I signed up for iTunes Match. I'm not sure if it's simply coincidence, or if my subscription is causing issues.
    The problem is that when I click on a station, whether it be a Featured Station or one of My Stations, it acts like it will play, but the time bar never comes up below the song title. Instead of showing the status bar when a song is playing, indicating the time lapsed/remaining, it shows a solid blue bar all the way across with no time.
    I use Radio on my MacBook Pro (2009) and I also AirPlay my music to two Bose SoundTouch 20 speaker systems. I'm on the latest version of iTunes, my Bose systems are updated with the latest software, and I've never had an issue with this before. I can play songs I own or ones that I want to preview in the iTunes Store just fine through all of my speaker systems. What's interesting is that my NPR station in Radio works fine, though that one doesn't allow for AirPlay.
    I'm also having identical issues from my iPhone 5s. Though I can only play to one AirPlay device at a time from my iPhone, the symptoms are otherwise the same. Downloaded songs play fine; iTunes Radio freaks out and gives the "Station Temporarily Unavailable" message. Except it's not temporary, unless you consider two months of this irritation temporary...
    Here's what I've tried so far:
    Logging out of iTunes, restarting and logging back in.
    Resetting my Bose AirPlay speakers.
    Turning off the Bose SoundTouch App and Music Server App on my computer.
    Disconnecting my Bose AirPlay speakers from power altogether.
    Restarting computer and resetting iTunes Cache and Warnings.
    None of those attempts at fixing this issue has resolved anything. I'm at a bit of a loss for help here, and I really don't want to start uninstalling and reinstalling programs if it can be avoided. If there's a way to unsubscribe from iTunes Match, I'd want to try that first as that seemed to be when things started becoming non-responsive. If Apple provides a way to fix iTunes or the iTunes Match service without charging me a $29 support fee, I think that would be great, but I haven't seen one.
    Anyone encounter this before? Anyone at Apple listening? I'd greatly appreciate any help.

    Try it in Cellular as a quick test. Mi had lots of troubles and isolated the issue to Cox communications. May be an ISP issue.

  • For iTunes Match, how come some songs "match" on an album and other songs on the same album "upload" without matching?

    For iTunes Match, how come some songs "match" on an album and other songs on the same album "upload" without matching?  All songs are available on iTunes.  I don't get it!  Any way to manually match songs that iTunes apparently can't match?  I have hundreds in this unmatched state.

    gsl wrote:
    Shazam has NO problem determining what these songs are. Maybe Apple needs to consider licensing their technology as it seems MUCH more accurate than what they are doing.
    You aren't comparing like with like.
    The main task that Shazam has is to identify the name or a track and the artist. I believe that it suggests the album as well, but if it gets that wrong then it doesn't really matter too much.
    With iTunes Match, getting the album (i.e. identifying which version it is) is much more important. If it gets that wrong then it breaks up the flow of an album. This makes the task that match has very much harder.
    In fact, there is a strong argument to say that currently the problem iTunes has is that it is matching too many songs, resulting in matches from different albums.
    I'm sure that match is not struggling to identify whether it has a song or not, but whether it has the correct version of a song. When you introduce different masterings into the process then, depending on the thresholds set, it is probably correct in concluding that it hasn't got a particular version, even if you think it has.
    The solution would appear to me to be a tweaking of the matching thresholds along with the ability to force an upload, but we just don't know what restrictions they have (remember that if Shazam gets it wrong the it doesn't present you with a copy of a new track that you didn't have previously). It is almost certainly not just a case of improving their technology.

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