What on earth is the solution for my new but problematic iPod??

5th gerneration iPod,only bought 2 mths ago. nearly no use.
I am a beginner to use it. now it cannot turn on by any way.
I have tried all the suggestions in apple website incl. "5R". The last chance I turned on it,the battery is in red,low power.I think this is why I cannot turn on.but now I cannot charge it either.I tried the different cable,different USB port,difference laptop,etc.
My god,who can save my daily life by answering this question?
thanks in advance.
ZJY
Samsung Windows 2000

Actually there are very few problems with the iPod. I am amazed that out of the millions that are owned around the world, that there are only a few that come here with problems.
I would suggest that, since you are not familiar with the iPod, to take it in to the nearest Authorized Apple store with an Authorized Apple Service Center and have a technician bring the machine back to life and brief you on the best way to use it. Most people use them a lot, which helps keep them active and running.
I must admit, I went all out when I got my iPod a few months ago: I got (all Apple original products) the AV connection kit which is a great value, including ac charger, home dock and remote - a sweet package deal. I also had a dock professionally installed in my car center console which charges and runs through my car stereo, also a good investment. There are also many books out that give practical information and tips on using your iPod.
Some care and good maintenance, I also recommend the Griffin line of strong leather cases to protect your iPod, plus handle it as you would a miniature notebook computer, and you should have years of faithful service from your investment.
PS: This is just a question, but windows 2000? Is that acceptable for minimum requirements to run an iPod? I didn't think you could use the iPod on an older computer. You might want to check on that too.

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Yes you can. However the Tech Support sign in scenario question would have to be answered by someone else. It's hard to know from where I sit.
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www.showmethedemo.com
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