What on earth is this new $30 upgrade fee?

Talk about being nickel and dimed to death! They get us to sign up for 2 more years in exchange for the lower price on the phones. How on earth can they justify charging $30 for the "privilege"? Shameful!

You are free to do as you wish. You asked a question. I answered.
I am a smart shopper and that is why I won't buy a used device from some random stranger on ebay. I will buy it from VZW or Best Buy where I know I will get a warranty against defects. You won't get a newer iPhone or Galaxy device for less than the price of a brand new subsidized once INCLUDING the $30 upgrade fee.
iPhone
http://www.ebay.com/sch/i.html?_trksid=p2050601.m570.l1313.TR11.TRC1.A0.H0.Xverizon+iphone+5s&_nkw=verizon+iphone+5s&_sa…
Samsung GS4
http://www.ebay.com/sch/i.html?_odkw=verizon+iphone+5s&_osacat=0&_from=R40&_trksid=p2045573.m570.l1311.R1.TR11.TRC1.A0.H…
VZW had had Technicians in their stores prior to September of 2012. These employees provided 15 minute 1 on 1 sessions to learn the basics of your new phone. VZW started their workshops around August of 2012, 4 months after the upgrade fee was introduced. These workshops are attended by large numbers of groups.
I also said that VZW is a for-profit organization but so is AT&T and Sprint and T-Mobile. They will all do what they need to to make money. Looks like VZW has found a way to maximize the services they provide to us while paying little out of pocket to do so while still charging us a fair price to obtain those service. That's what making a profit is.
Sprint's customers are saying the same things you are:
Sprint Community: Device Upgrade Fee
Oh, look at that...so are AT&T's customers
Charged for UPGRADE? - AT&T Community Support
So where did you get the information that not every carrier is charging it. Only T-Mobile doesn't charge the upgrade fee and that is because they don't do contracts. They force you to buy the phone at full retail but they charge you a fee for being on the Jump program of $10 a month. http://www.t-mobile.com/phone-upgrade.html
This does include insurance of $8 (they're forcing you to take it). That means $2 a month goes to be on their no contract. That's $36 per year. More than the $30 VZW want you to pay to take their 2 year contract or $15 a year.
So I would say no, you haven't educated yourself and are obviously not aware that there are fees for almost everything. Oh wait. Except VZW Edge. No fee for program like T-Mobile and, like I said, you may qualify for incentives with VZW for being an Edge customer.

Similar Messages

"Premiere PRo has encountered an error" What on earth is this.

I made an edit and it gave me this and forced me to shut down.
I restarted and tried again same thing.
What is this?
I updated the mac a couple days ago.
WHAT ON EARTH IS THIS.
I need to get back to work for a deadline/
Please Help.
Thanks in advance

Sucks, don't it? It's a not helpful error message.
Sadly, rebooting your Mac often is required to get work done in Pr these days. You could also try deleting your prefs, and searching for and quarantining corrupt media.
I believe corrupt media or corrupt projects are the major source of crashes on the Mac side.
And since you're on a Mac, run Disk Warrior and Repair Permissions after all OS upgrades and software installs.
And when you're editing, set your Auto-Save frequency to a short interval, and increase the number of saved projects to 100 or so (I have mine set to 1000.), OR Increment and Save As often. This might save you from losing entire projects to project file corruption, as has happened to me. I have a thread similar to yours now because Pr won't open projects that have been corrupted. I learned about multiple versions the hard way.

I got this message:" Software Update Update failed Something is trying to trick Firefox into accepting an insecure update. Please contact your network provider and seek help." What on earth is this about? I am not computer savy.

I got this message:" Software Update Update failed Something is trying to trick Firefox into accepting an insecure update. Please contact your network provider and seek help." What on earth is this about? I am not computer savy.

taken from https://support.mozilla.com/en-US/questions/826858:
''This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file all.js or firefox.js''
''Download a fresh Firefox copy and save the file to the desktop.
Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html ''
''Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.''
''Do not remove personal data if you uninstall the current version.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.''
''Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.''
''If the problem persists See also:
https://support.mozilla.com/en-US/questions/815130?page=2#answer-185385''
Check and tell if its working.

What's up with this new iMac

Aloha all, I just purchased a new iMac with the following - 27" 3.1 GHz Intel Core i5,with 8 GB ram, running OS 10.6.7. After using an G5 PPC for 7 years, I thought it a good time to upgrade.
My inquiry is page-ins, page-outs, & swap. I keep getting a large amounts of page-outs, & swap being used, especially when using Photoshop, & Photoshop Elements, but not limited to those programs. After what I think would just be normal usage, the same thing happens. Using my old G5 PPC for the same tasks I can't remember so many. I end up using Activity Monitor to check this now, pretty much daily, and they are always showing up. If anyone has any ideas or thoughts about why this is happening I'd really like to hear them. More importantly I'd like to know if there is a way to reduce them, or if should just ignore them.
Also this new machine doesn't seem much faster than my 7 year old PPC. Should I be concerned? In the years I have been posting here I have always gotten good advice, so I'm looking forward to seeing the answers to my queries. Thanks for any time, tips, suggestions. JB

About OS X Memory Management and Usage
Reading system memory usage in Activity Monitor
Memory Management in Mac OS X
Performance Guidelines- Memory Management in Mac OS X
A detailed look at memory usage in OS X
Understanding top output in the Terminal
The amount of available RAM for applications is the sum of Free RAM and Inactive RAM. This will change as applications are opened and closed or change from active to inactive status. The Swap figure represents an estimate of the total amount of swap space required for VM if used, but does not necessarily indicate the actual size of the existing swap file. If you are really in need of more RAM that would be indicated by how frequently the system uses VM. If you open the Terminal and run the top command at the prompt you will find information reported on Pageins () and Pageouts (). Pageouts () is the important figure. If the value in the parentheses is 0 (zero) then OS X is not making instantaneous use of VM which means you have adequate physical RAM for the system with the applications you have loaded. If the figure in parentheses is running positive and your hard drive is constantly being used (thrashing) then you need more physical RAM.
Adding RAM only makes it possible to run more programs concurrently. It doesn't speed up the computer nor make games run faster. What it can do is prevent the system from having to use disk-based VM when it runs out of RAM because you are trying to run too many applications concurrently or using applications that are extremely RAM dependent. It will improve the performance of applications that run mostly in RAM or when loading programs.

Do I have this new ATT upgrade policy right?

From what I just read on their site today, IF you qualify for an upgrade this July, August, or September, you can get the iPhone 3G S now for the $199/$299 pricing, but otherwise the cost is $399/$499 plus a 2 year contract extension AND an $18 upgrade fee (LOL?!?), only IF you have spent enough monthly ($99+) on your ATT bill for them to consider offering you the $399/$499 upgrade price. . OR you can choose to buy the phone at full price w/o no contract extension for $599+. According to my ATT Wireless account info, I do not qualify for upgrade until June 25, 2010!
Wow.

This is an email I received from Apple today:
To Our Valued Apple Customer:
On June 17, AT&T announced a change to their upgrade eligibility policy
and ‘best upgrade pricing’ for qualifying iPhone 3G owners.
Based on AT&T’s updated qualification criteria, we are pleased to inform
you that you are eligible to receive a refund on your recent
iPhone 3G S purchase.
Your Order Acknowledgment and Shipment Notification emails will reflect
the original purchase price. However, Apple will issue you a refund in
the amount of $200.00, which is the difference between your original
purchase price and the new qualifying price.
Apple will process your refund in the next 5 days, and will send you an
email when this has been completed. We will process your refund based
on your original payment method. See below for details.
No additional action is needed on your part for you to receive the
refund. These activities will not impact your estimated delivery dates.
You can view the most up-to-date status of your order, including
monitoring the details of your refund, at online Order Status

What is going with this new software update, ios 6.1?

When I update to the new software for my iphone 5 and ipad, everything went well but I lost all my contacts on my home (important numbers). Then I went to the App Store when I get a free app and sign in with the new password, it said "could not sign in." I reset my new password then try same process again. Then the same message pop-ups again. Even rebooting the system again. THIS NEW UPDATE IS GIVING US A LOT OF PROBLEMS!!!! Now I could not get any free apps for school.

Sign out of the store first, then sign in again.

What on earth is this thing?

The thing that came with my new nano. Its like a dock, but its only the top half. It looks like this:
http://img153.imageshack.us/img153/3209/photo18pz6.jpg
I'm so confused.

not for the old dock, it is for the 'universal dock'...
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wo/2.RSLID?mco=E F6079DD&nplm=MA045G%2FA

What's up with this new iMovie?

I have been trying to use the new iMovie for the first time and am finding it very user UNFRIENDLY! You can't edit the tex size/color in many titles, you can't slow down title frames, and many more things that have been causing me grief. The Help section with the program is almost useless and certainly not up to the quality I expect from Apple prodcucts. I know the product was free but it doesn't seem to be any better than iMovie 11 that I was using before and now don't have. The tutorial for iMovie 11 was excellent and walked you through all of the editing and enhancing capabilities in the program. Apple needs to get a tutorial out or I will have to go back to iMovie 11!
Stu

Have you looked at the online help:
http://help.apple.com/imovie/mac/10.0/
The old version is still available on your computer in the Applications folder, inside a folder called iMovie 9.0.9

What on Earth is this noise (pic & mp3 included)!!!

I just did an offline bounce of a string part and Logic has fired a nasty burst of noise in the middle of it. I've never ever seen this kind of behaviour on an offline bounce...?!
Pic: http://www.flickr.com/photos/76366061@N00/4080438540/
Audio: https://www.yousendit.com/download/TzY2QmtTeFUwZ2tLSkE9PQ *(WATCH YOUR SPEAKERS THIS IS LOUD!!! TURN DOWN!!!)*
After using Logic 9 on my G5 for a few days now, I'm starting to wander whether it's up to the task. Despite my initial thoughts, I think it is running slower and the CPU is definitely higher. Still, I can't explain this though. A little worrying.

Hi Christopher,
Well aside from the processor icon you also have one for ATI. You didn't happen to have have followed this thread by any chance?
Jrsy

What is up with this New "itunes plus"

Do I have to pay $1.29 for one darn song!

ITunes 12 is a complete disaster. I can no longer manage podcasts in playlists. There was a time I could control everything with a couple of smart playlists but they are all rendered useless now. Even worse, I cannot manually remove podcasts from a simple playlist. The options available in the "Show" drop-down menu are next to useless as well. My doubts about the value of the iCloud increase every day.
I wish iTunes will go back to the way it was circa version 10.

What on earth do I do with this?

Hi everyone-
So, my computer keeps shutting down spontaneously on me. All of a sudden, my screen will fade to gray and I'll get a "you need to restart your computer" message with a big power button icon in the background. Here's what I get when I restart my computer:
Interval Since Last Panic Report: 330719 sec
Panics Since Last Report: 1
Anonymous UUID: 52666B2F-6462-4963-AC8F-3CC6FC3C9077
Mon Oct 26 07:08:23 2009
panic(cpu 0 caller 0x2a6ac2): Kernel trap at 0x0181b835, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x0690eba1, CR3: 0x3ef2c000, CR4: 0x000006e0
EAX: 0x00009ef1, EBX: 0x00024959, ECX: 0x06904cb0, EDX: 0x06904c9c
CR2: 0x0690eba1, EBP: 0x2a86b898, ESI: 0x00009f05, EDI: 0x06904cb0
EFL: 0x00010202, EIP: 0x0181b835, CS: 0x00000008, DS: 0x06900010
Error code: 0x00000002
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x2a86b6a8 : 0x21acfa (0x5ce650 0x2a86b6dc 0x223156 0x0)
0x2a86b6f8 : 0x2a6ac2 (0x590a50 0x181b835 0xe 0x590c1a)
0x2a86b7d8 : 0x29c968 (0x2a86b7f0 0x2a86b90c 0x2a86b898 0x181b835)
0x2a86b7e8 : 0x181b835 (0xe 0x48 0x10 0x1810010)
0x2a86b898 : 0x181884b (0x6904c9c 0x324a5336 0xe 0x56c0)
0x2a86b958 : 0x1814742 (0x2a86b9ac 0x2a86b9b0 0x2a86b9b4 0x2a86b9a4)
0x2a86b9d8 : 0x315fa1 (0x0 0x5bb8604 0x2 0x2a86ba3c)
0x2a86ba58 : 0x32b403 (0x5bb8604 0x2 0x324a5300 0x86e5ea0)
0x2a86ba88 : 0x34a20c (0x5bb8604 0x2 0x324a5300 0x86e5ea0)
0x2a86bc08 : 0x35108e (0x324a5300 0x1 0x0 0x2a86bc54)
0x2a86bc88 : 0x352994 (0x1 0x0 0x0 0x0)
0x2a86bda8 : 0x357400 (0x8448abc 0x246 0x2a86bdf8 0x2115a9)
0x2a86bdc8 : 0x35744a (0x6339ea0 0x1 0x2a86bde8 0x29f596)
0x2a86bde8 : 0x4ab6f7 (0x8448848 0x2 0x400000 0x83ffd74)
0x2a86be08 : 0x4ad69f (0x8448848 0x9 0x0 0x3541f6)
0x2a86be68 : 0x4ad84e (0x8448848 0x1 0x3 0x20fd81)
0x2a86be88 : 0x469be6 (0x8448848 0x2a86bed8 0x2a86bef8 0x216129)
0x2a86bef8 : 0x46b9dc (0x5b3b380 0x83ffd40 0x6d782a0 0x0)
0x2a86bf38 : 0x46baad (0x0 0x30 0x2a86bf5c 0x1)
0x2a86bf78 : 0x4ed85f (0x6d782a0 0x5f4c648 0x86d62a4 0x0)
Backtrace continues...
Kernel Extensions in backtrace (with dependencies):
com.cisco.nke.ipsec(2.0.1)@0x1812000->0x1880fff
BSD process name corresponding to current thread: Safari
Mac OS version:
10B504
Kernel version:
Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
System model name: MacBookPro4,1 (Mac-F42C89C8)
System uptime in nanoseconds: 220715774567121
unloaded kexts:
com.apple.iokit.IOUSBMassStorageClass 2.5.0 (addr 0x2a86b000, size 0x45056) - last unloaded 185111427725247
loaded kexts:
com.cisco.nke.ipsec 2.0.1
com.apple.driver.AppleHWSensor 1.9.2d0 - last loaded 184079603849386
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHDA 1.7.4a1
com.apple.driver.AppleIRController 161
com.apple.kext.AppleSMCLMU 1.4.5d1
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.driver.AppleUpstreamUserClient 3.0.5
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.0
com.apple.driver.AppleBacklight 170.0.2
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.AppleLPC 1.4.6
com.apple.driver.ACPISMCPlatformPlugin 3.4.0a20
com.apple.GeForce 6.0.2
com.apple.driver.AppleUSBTCButtons 1.8.0b4
com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
com.apple.iokit.SCSITaskUserClient 2.5.1
com.apple.iokit.IOAHCIBlockStorage 1.5.0
com.apple.driver.AppleAHCIPort 2.0.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.iokit.AppleYukon2 3.1.14b1
com.apple.driver.AirPortBrcm43xx 410.91.20
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.3.4
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleIntelPIIXATA 2.5.0
com.apple.driver.AppleUSBHub 3.7.8
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 90.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.0.11
com.apple.driver.AppleIntelCPUPowerManagement 90.0.0
com.apple.driver.DspFuncLib 1.7.4a1
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.1f7
com.apple.iokit.IOSerialFamily 10.0.2
com.apple.iokit.IOAudioFamily 1.7.0fc16
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.7.4a1
com.apple.iokit.IOHDAFamily 1.7.4a1
com.apple.iokit.AppleProfileFamily 40
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 3.4.0a20
com.apple.nvidia.nv50hal 6.0.2
com.apple.NVDAResman 6.0.2
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.driver.BroadcomUSBBluetoothHCIController 2.2.1f7
com.apple.driver.AppleUSBBluetoothHCIController 2.2.1f7
com.apple.iokit.IOBluetoothFamily 2.2.1f7
com.apple.driver.AppleUSBMultitouch 200.20
com.apple.iokit.IOUSBHIDDriver 3.7.5
com.apple.driver.AppleUSBMergeNub 3.7.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.1
com.apple.iokit.IOAHCIFamily 2.0.0
com.apple.iokit.IO80211Family 300.20
com.apple.iokit.IONetworkingFamily 1.8
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOATAFamily 2.5.0
com.apple.iokit.IOUSBUserClient 3.7.5
com.apple.iokit.IOUSBFamily 3.7.8
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.27f2
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.1f7, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS542520K9SA00, 186.31 GB
Parallel ATA Device: MATSHITADVD-R UJ-867
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0230, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
What on earth does this mean? It keeps happening and I'm worried something's really wrong with my poor computer.
Thanks!

This is a kernel panic, which indicates something is wrong inside your Mac (probably bad RAM). Read this document for steps to troubleshoot a kernel panic: http://www.thexlab.com/faqs/kernelpanics.html

I thought as a consumer, Apple works for us. Had I known what I'd lose by upgrading, I would have thought twice!!! I want Front Row BACK!!! also what is this new playlist that was auto added when I upgraded? It's called iTunes Artwork screen?

I thought as a consumer, Apple works for us. Had I known what I'd lose by upgrading, I would have thought twice!!! I want Front Row BACK!!! also what is this new playlist that was auto added when I upgraded? It's called iTunes Artwork screen?

Think the iTunes artwork playlist is for a new screensave they put in where if you click the album artwork it plays the song.

I still can't open files withis new upgrade this new adobe dc app. what gives????

I have not re ieved any feed back on how to open the files with this new upgrade. I need help!

Hi,
Would you tell us which app you have? Acrobat DC for iOS or Android?
Can you also make sure that you have the latest version of the app?
For iOS, the latest version (as of April 28, 2015) is 15.0.2.
For Android, the latest version (as of April 28, 2015) is 15.0.1.
If you are looking for the files that are locally stored on your device, please select "Local".
Please let us know if you need additional information.

What on earth is CoreFP and the CoreFP.framework? This is new in iTunes 8?

I've never seen a CoreFP package on any of my Macs before iTunes 8.1... Now it installs something called CoreFP. What is this new framework installed? Anybody know?

I believe that would be the CoreF(air)P(lay) that was added to iTunes.

IS THERE A WAY TO DELETE A PURCHASE FROM IBOOKS FROM THE LIBRARY AND ICLOUD, OR AT LEAST A WAY TO HIDE WHAT YOU'VE PURCHASED IN THIS NEW APP?

Dear Apple, my name is Jack, and I recently upgraded my computer to the new OSX 10.9, which included among many other apps the iBooks one, in this new iBooks app for Mac I accidentally downloaded by mistake a sort of obscene japanese comic book, since the moment that this happened I've been trying to remove this content from my iBooks library, which is being impossible due to the fact that even if a successfully delete the book with the backspace key it still appears but with an iCloud symbol, and if I go to my iCloud settings theres no options to stop iBooks form sharing this on iCloud for there is no "iBooks" option on iCloud settings, I even followed a Tutorial on the apple web page about hiding your purchases that explains how to, but in this new version of iTunes there is no such option as "connect" under the Store menu of iTunes, or even if I make my way to my iTunes purchases this new iBook purchases does not appear. I just want to be able to open my new iBooks app without having to see this obscene japanese comic book all over the app. My request is for you people to add an option to completely remove books from the library and from iCloud, please, so far these new OSX was amazing and this is the very first time I have something to complain about.

Well as a matter of fact, I already found the solution. The option is a little bit hidden, and this will remove your purchases completely from the library and iCloud. What you have to do is this: 1.- Open iBooks app, and the first thing you will get it's your library, then at the top left corner of the window click on iBooks Store. Once iBooks store is open you will have four options at the top: "Featured", "Top Charts", "Categories" and "Top Authors", you have to click on "Featured" or "Categories" it's the same but you have to be on any of those two.
2.- Once you are in "Featured" or "Categories" at the right side of the window there's going to be your email address that you use as your apple id, and in "Categories" you will see at the right side the topic "All Categories" and bellow that you will see your email address again. Doesn't matter if you are on categories or featured the option bellow your apple id is going to be QUICK LINKS, and bellow that there's gonna be four options: Account. Purchased, Redeem and Support. Click on Purchased.
3.-Once you clicked on purchased and the Purchased window is open you will see in the middle of the window two options : "All" and "Not in my Library", click on "All", then you will have all your purchases, there you will only have to put the cursor on the book you want to completely delete, but without clicking on it, just putting the cursor in the book and a black cross will appear at the top left corner of the book, click on the cross, if it ask you are sure you want to hide or delete the content just click the affirmative option.
4.- In the top left corner click library again, once in your library you have to find the options that are at the very top of your screen, the ones that are in the same bar as your computer name, date and time, volume and in the case of macbooks the wifi signal and the battery. Those options are: iBooks, File, Edit, View, Go, Store, Window and Help. Click on "View" , when you get all the options of "View" you'll have to find the one that says "Show Purchases in iCloud" and most likely would have a check mark, if it does not have a check mark close it and skip to step 5, if it does have a check mark just click on this option so the check mark disappears.
5.- Last step. Now you just have to close the app, completely, so go to your dock and give a secondary click on iBooks app and on the secondary click options click Quit. Just open iBooks again and there will be there no more.
Hope this is of some help to any of you, and sorry if this was tricky or if I'm not very good at explaining. I figured this by myself so if any of you does not get this explanation just send me an email, I'll be happy to help you with it.
<Email Edited By Host>

What on earth is this new $30 upgrade fee?

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