What options if recovery mode doesn't w

Zen micro won't go past the Creative screen. I've tried all 4 options in the list, I can select but nothing seems to happen.
Thanks

Hi,
If the recovery mode options doesn't work, you might want to get in touch with support for repairs/replacement. Note that a repair/replacement fee is chargeable if the warranty have expired.

Similar Messages

  • Zen Micro not booting up and recovery mode doesn't do anyth

    Hi,
    I just got my Zen Micro yesterday and it worked fine until the second battery charging.
    I charged it using the AC adapter. When it finished charging I tried to turn it on but it wouldn't go past the Createi've log (the second screen after the one with the copyright notice)
    Since then I've tried all the options in the recovery menu but they don't seem to have any effect. (The recovery mode displays "Creative Zen Micro v0.0.58 at the top)
    I tried "clean up" and gave it at least 30 minutes but it didn't finish.
    I tried "reload firmware" but after some time I took out the battery and it still gets stuck at the second Creative screen. I don't get the firmware error screen.
    Also tried the format and reboot options... nothing.
    Yesterday I upgraded the firmware to .02.05 firmware and didn't have any problems. All the software also worked fine on my WinXP machine.
    Would appreciate your help.
    Thanks,
    Greg.

    I've had the exact same problems as GregL, except that I have the original firmware that came with the Zen Micro (I was planning to upgrade it until this whole mess happened).
    I charged it fully a few times, and it'd been working fine for about fi've days, and now, I can't get past the "Creative" logo screen! Recovery menu works, but the options don't seem to get anywhere. They never get past "Erasing Firmware", "Scan Disk", and the like. I've tried rebooting and I've tried removing the battery, but nothing has changed.
    Does anyone know what might be wrong with my Zen Micro?
    -MysticBoo

  • What is the recovery mode and what does it do to my ipad3/iphone5

    I have recently synced my photos to my regular computer- a month ago- and then the hard disk of the computer had burnt and my photos are gone because i didn't turn on the back up option before all of that happens
    I am trying to get them back because they are so important to me and i thought that the recovery mode would help but i don't know even a little about it

    iPad Photo Recovery: How to Recover Deleted Photos
    http://www.iskysoft.com/iphone-data-recovery-mac/ipad-photo-recovery.html
    How to Restore Lost or Deleted Files from iPad
    http://www.iphone-ipad-recovery.com/recover-ipad-mini-files.html
    How to Recover Deleted Files from iPad
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    iSkysoft Free iPhone Data Recovery
    http://www.iskysoft.com/iphone-data-recovery/
    Recover iPhone/iPad/iPod touch lost data, Free.
    Free recover iPhone/iPad/iPod touch lost contacts, photos, videos, notes, call logs and more
    Recover data directly from iPhone or from iTunes backup
    Preview and recover lost iOS data with original quality
    Wondershare Dr.Fone for iOS
    http://www.wondershare.net/data-recovery/iphone-data-recovery.html?gclid=CJT7i9e 6gb4CFcvm7AodbUEAJQ
    Recover contacts, messages, photos, videos, notes, call history, calendars, voicemail, voice memos, reminders, bookmarks and other documents.
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  • Zen 4GB - Recovery Mode doesn't w

    Hello, I've bought a Creative Zen 4GB for several months, and I've the following problem : the player doesn't turn on when sliding on the "ON" position (0 light, 0 sign of work). When I plug it (front or back), it runs correctly, but i can't delete/move/add files to the player : for example I chose to delete : I go on "browse media files", select the file I want to delete, I clic on delete, a window appears as every file deleted, but when it closes, the file is still here..
    Moreover, I tried to use the recovery mode, but the player doesn't start, even with this method :
    Recovery Mode Using The Paper Clip
    OR
    Alternati've Method For Recovery Mode Without The Paper Clip.
    Why use it's
    If you experience one or more of the following symptoms:
    1. The player is not detected in Creative MediaSource or Windows Media Player
    2. The battery does not last as expected
    3 Your computer stops responding during file transfers
    4 There is a power outage during file transfers
    5 There is an error about firmware
    6. LCD displays a "Firmware Problem" message
    7. Your player is not responding.
    8. The player is performing erratically.
    Save a copy of your player's content, if possible, before cleaning up the memory!
    Recovery Mode Using The Paper Clip Reset Method
    1#. Turn off player if not already turned off
    #2. Press/hold play/pause button. If you accidentally release
    the button, start this reset procedure over again.
    #3. Gently push the end of a metal paper clip into the reset hole on
    the botton edge below the play/pause switch.
    (Do not use the slotted mic hole at the top edge near the earphone jack)
    #4. Slide the on/off/lock switch towards the on position - slide it to the botton hold
    until the display lights up and then release.
    #5. The recovery mode screen appears and four menu items are shown - see below
    Please help !

    Down further on the page is this:
    How can you tell if your Zen is defecti've/faulty?
    1. A "white screen" or a "totally blank black screen" shows up on the Zen LCD.
    2. You cannot force the Zen into the special "Recovery Mode" menu screen. <---------------------- Your problem
    3. The Zen refuses to "take a charge"? (To charge up the internal Lithium-Ion Polymer battery)
    4. The Zen LCD is cracked or distorted due to dropping or handling abuse.
    5. The Zen clock does not keep accurate time (within 2 mins max per month)
    Contact Creative if any of the above faults occur - the Zen is bad and nothing you can do will fix it!

  • I clicked the RELOAD FIRMWARE option in Recovery Mode. Why is it so long to erase firmwa

    it's like 8hours since I clicked it

    If it has been that long then it sounds like the player is frozen. Reload OS normally completes very quickly.
    Try restarting the player and see what happens. Which player do you have?
    Cat

  • I have a mac which plays the boot sound but the screen stays black. Recovery mode does not work, as the keyboard is wireless. What do I do?

    What it says in the title.
    I have an older mac and it worked perfectly until about an hour ago when I shut it down because we needed the room dark for a presentation and the screen saver was putting out light.
    Now it won't turn back on. It plays the start up music but the screen stays blank.
    The CMD+OPT+R for recovery mode doesn't do anything, the keyboard is wireless so the command doesn't get to the computer and that's the only keyboard I have since that's the one it came with.
    I'm looking at making a USB recovery disk but it says that I should click on "Options" in the Disk Utility but there is no options button or menu to click.
    From here: OS X: About Recovery Disk Assistant in step 3 I get stuck.
    Also it says that if I make a drive on this computer which has an older OS it might not work on the broken machine with Mavericks.
    This machine literally worked and I turned it off and now it does not work and there seems to be nothing I can do... ***...

    kodemage wrote:
    well, then recovery mode does not work. I've tried all the key combinations I've seen on line. Command+R, Command+Option+R, Command+Option+P+R, none of these work.
    I don't believe there is anything we can do on a forum to help then, you need to take it into a AASP and have it professionaly diagnosed. If you don't know how to locate an AASP in your area you can begin by using Contact Apple for support and service
    Good luck.

  • My iPhone 5s on ios 8.1.2 is stuck at Apple logo or recovery mode.. To fix this issue, i need to update it to ios 8.2 through itunes.. I want to ask that my data i.e. Photos and other personal data would be removed after updating it or not..?

    My iPhone 5s on ios 8.1.2 is stuck at Apple logo or recovery mode.. To fix this issue, i need to update it to ios 8.2 through itunes.. I want to ask that my data i.e. Photos and other personal data would be removed after updating it or not..?
    if yes then how can i save my data or get out of recovery mode.. Is there any safe mode or something like that on which i could access my data..
    P.S. I have not taken any backup of my iPhone on itunes..
    Please help me sort out this issue..

    Recovery mode doesn't mean that all your data is already lost. You only lose your data if you restore it.
    When you plug the phone is into iTunes hold down the home button. iTunes may then give you the option JUST to update the software first. This should not get rid of any data.
    However, if iTunes is only giving you the option to RESTORE and update, then you will lose your data I'm afraid.
    Hope that helps!

  • Rescue Mode/Recovery Mode

    Hello,
    I have just read the "How do I access Rescue Mode/Recovery Mode on my player?" thread and was wondering what recovering the player actaully does.
    Will this help with refreshing the tracks or does it remove them?
    Thanks,
    Rob

    It depends on which device you have.
    On the Zen/NX/Xtra, there is a little pinhole on the left edge of the device, well below the volume control. Power up the device, hold down the Play button and press a paper clip or pin inside the hole for several seconds.
    You have 3 options in Recovery Mode:
    . Disk Cleanup is a Disk Check. I've never had any errors come up during the Cleanup so I could not tell you what happens if it finds something bad.
    2. Reload OS deletes the OS on the player. Make sure you have the correct firmware downloaded from Creative before you take this step, you will need to run the file when prompted from your system while the player is connected. Firmware that uses the new PlaysForSure will not recognize the old firmware or drivers for the player.
    3. Format All deletes everything off of the dri've except the OS.
    Hope this is of some help.
    Cheers,
    ShinjiT

  • ZEN Recovery Mode Clean Up Takes Ages And Nothing Happ

    One day I turned on the Zen MP3 and found that no music files appeared. However, the disk space still showed that half was used. I was told to use the Clean Up option in Recovery Mode, but it just shows a "Scan Disk" sign for hours on end.
    What can I do?

    Scan disk should complete in less than 30 minutes. Have you tried format?

  • HT201263 I have an Apple 4S 'phone that is in recovery mode. There a number of videos I would like to recover.

    I have an Apple 4S 'phone in recovery mode. There are some videos I would like to recover. How is this done?
    What would have caused the phone to go into recovery mode;it is only 2 years old.
    Thanks,
    lorraine93.

    Unless you backed up the phone before it went into recovery mode, there will be no way to recover the data on your phone.  You have to restore the iOS via iTunes, and everything on the phone gets deleted.  If you have a backup, it can be restored after restoring the iOS - otherwise SOL
    There's no way for anyone here to determine what caused the recovery mode.  The most common reasons are hacking/jailbreaking and any type of data corruption (to which all computing devices are vulnerable).

  • IPhone 5c suddenly goes into Recovery Mode

    My mother's iPhone 5c suddenly went into Recovery Mode, and when I connect to iTunes, it requests I restore to default, but My problem is I can't back up the things stored. Please help?

    An iPhone that is in recovery mode doesn't have anything to be backed up - the data is already gone
    You need to restore the iPhone.
    ~Lyssa

  • IPad mini4,4 stuck in recovery mode

    iPad mini4,4 stuck in recovery mode after trying to install iOS 8 - tried to re-install iOS 7.1 and still fails
    the install log has the following message
    [06:11:09.4593] amai: AMAuthInstallRequestSendSync: SSO function returned NULL and no SSO token was provided, SSO disabled.
    [06:11:09.5512] Restore completed, status:3194
    [06:11:09.5512] Failure Description:
    [06:11:09.5512] Depth:0 Error:Failed to copy preflight options during recovery mode restore.
    the host file is clean - and assistance would be appreciated

    Hey histyle,
    Thanks for the question. I understand you are experiencing issues updating your device to iOS 8. The following resource may assist you:
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    http://support.apple.com/kb/HT1808
    Additionally, if you are receiving an error message when attempting to update or restore, see the following:
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    http://support.apple.com/kb/TS3694
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    Matt M.

  • Save pictures from 5th Gen iPod Touch stuck in Recovery Mode

    My iPod Touch has never had any issues until the other day when the battery died and when I recharged it, the screen shows the connect to itunes graphic.  If I connect it to my MBP, I get the message "iTunes has detected an iPod in recovery mode.  You must restore this iPod before it can be used with iTunes".
    I have several hundred pictures on here that were never backed up to my MBP or iCloud, so I'll lose all of them if I restore.  I tried to force it out of recovery mode with various patterns of holding down the power and home button without any luck.  I've also downloaded RecBoot and using that to force it out of recovery mode doesn't work either.
    Are there any ways to either 1) get it out of recovery mode and working like normal without doing a hard restore or 2) rip all my unsaved pictures off it and then do a hard restore?
    Thanks!

    1) No
    2) No
    They are gone.  You should be importing them to your computer regularly as you would wiht any digital camera

  • In recovery mode and iPad shuts off and ask for password

    So i am in recovery mode for my iPad 2 and when doing the recovery the iPad shuts off and turns back on and the pc ask to put in a password on the iPad but i can not even put in a password and than the iPad says to connect to iTunes again so does this mean the recovery mode doesn't work. please help me out.
    jen remter

    Hello jenremter,
    Welcome to the Apple Support Communities!
    If you are trying to restore your iPad, I would suggest placing your iPad in recovery mode manually and attempting the restore. Please follow the instructions in the attached article to complete this process.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Have a great day,
    Joe

  • Hey, my ipad is disabled and i cant open. i tried connecting it with itunes in recovery mode to restore it but it wont work it doesnt show and options itunes doesnt detect my ipad in recovery mode. what do i do know? please help!!!

    Hey, my ipad is disabled and i cant open. i tried connecting it with itunes in recovery mode to restore it but it wont work it doesnt show and options itunes doesnt detect my ipad in recovery mode. what do i do know? please help!!!

    If you followed these instructions and you were unable to enter recovery mode, I'm still leaning toward a hardware problem.  Also, since you have IOS-7, read this.  It might help.

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