What procedure do I use if I was charged for an app but it was never loaded on my IPad

Who do I contact if I was charged for an APP for my IPad 2 that was never loaded?

Go back to the App Store and try to download it again. If it says in the store that it's already Installed, it's probably somewhere on the iPad.
You can report issues with your iTunes Store purchases directly through the iTunes Store:
http://support.apple.com/kb/HT1933

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HT4009 i was charged for an app that said free...what do i do?

i was charged for an app that said free..what do i do?

http://www.apple.com/support/itunes/contact/

TS1424 I was charged for an App that was presented as being free.Has this happened to anyone else?

I was charged for an App that was presented as being free.Has this happened to anyone else and what did you do?

You were charged for downloading it (some apps allow you to make in-app purchases within them to unlock extra features) ?
If when downloading it then does a purchase price show on your purchase history : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list).
Of did you add or change your credit card details on your iTunes account when downloading the app ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you have been charged when you shouldn't have then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I did not place an order and was charge for an app

I was charged for an app I did not authorize

Hello Shemick05
Report the issue with the purchase to the iTunes Store. If you do not have an email, check out your purchase history within iTunes.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I was charged for an app that i uninstalled

I was charged for an app that i uninstalled and i want a refund back because they should not have charged me

Why should you not be charged?

HT4009 I was charged for an app that I did not purchase / did not intend to purchase. It is very expensive and I need to have the funds refunded.

I was charged for an app that I did not purchase / did not intend to purchase. It is very expensive and need to have a refund!

http://www.apple.com/support/contact/

HT3702 charged for an app and it was suppose to be free

How to contact itunes i was charged for an app that was suppose to be free and i want my money back.

Did you make an in-app purchase in the app, or did you add or change the credit card details on your account when downloading the app ? If you changed your card details then you will probably have received a temporary store holding charge to check that the card is valid and active as described on the page that you posted from, which should disappear within a few days or so.

HT4098 Please have someone contact me about my ITunes acct. I want to know what credit cards you have? I was charged for Slacker app there is a problem.

What credit cards do you have on my iTunes acct? I have 2 emails I was charged for a Slacker App that I already pay for on my Verizon acct. I need a refund for Slacker charge
<Email Edited by Host>

You can log into your iTunes account and see what information they have there. This is not Apple you are talking to, we are users just like you.
You need to contact iTunes support if you have issues. Contact them here http://www.apple.com/support/itunes/

Charged for downloaded song, but it was not downloaded - could not be found

I purchased a song, however it could not be located to download, yet I was charged for it. What do I do?

Sorry about this! You'll have to email Apple and explain your loss. You can contact them with complaints by clicking on "Support" in the upper right corner when you're in the iTunes Store. Then follow the online instructions to email Apple. (Sorry this isn't working right now--Apple seems to be overwhelmed by iPhone business. If the support lines are overwhelmed--that's probably not the best scenario for Apple!)

I tried to purchase an album, it said wrong zip code so i fixed that. was charged for the album but it did not download. any help?

I hadnt updated my bank info when i moved. I finally got aroud to it and also on my itunes. I was charged for the album that did not download. Help please.

Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the iTunes Store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

I was charge for an app by error, i was charge for an app by error

hello, my nephew 5 years old, took my iphone ...now i was charge for 200 dolars, for an App : "murfs' Village, WAGON OF SMURFBERRIES !" twice, can you help me? it was a mistake and in my country thats a lot of money!!

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. They may not be able to do anything for you, but other people in a similar circumstance have reported that the iTunes Store has been able to help.
For the future, either don't let your nephew have access to your iPhone or set the Restrictions to disable in-app purchases and the purchase of new apps. Then it won't be possible for someone else to make purchases from your iPhone.
Regards.

HT3702 Been charged for an app that said was FREE

I have been charged for an app from the itunes store on my iphone that said it was FREE. Where do I ask for help and get a refund please. charmed19

Did you add or change your card details when downloading it i.e.is it a temporarory holding charge : http://support.apple.com/kb/HT3702 ?
And/or have you made in-app purchases in it ?
If not then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT1657 Where do I go if I rented a movie, thought it finished downloading, was charged for the rental but it's not showing up under videos?

I rented a movie, was charged but it's not showing up under videos. How can I resolve this problem?

Hi Garywilliamsnc!
Try looking for this purchase and re-downloading it from your past purchases, found here:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I was charged for overage minutes after I was told upgrading to a next higher plan would not.

During the month of January, I was about to go over on my minutes and I called Customer Service. A representative told me my best option was to upgrade to the next higher plan and pay the difference rather than getting charged for the overage minutes. I did exactly that.
On my February bill, I was charged the overage minutes. While on vacation, I called Verizon again and a representative told me I was right in what I was told by the other representative. She filed a request to have the charges removed, and it was later denied. I pleaded my case again and how the first representative told me to do exactly that. Once again, denied. I had to settle for a lousy 25% off the charges after talking them up from 10%.
I feel cheated and scammed after I was told what to do and later comes back and bites me. HELP!

I had the 1400 minute plan and upgraded to the 2000 minute plan. The bill clearly shows the 1400 min plan being taken off and charged 2000min plan from the beginning of the billing period.

HT1689 I was charged for duplicate purchases but never received any. How do I get credit for non received purchases?

After making a purchase, I didn't received it and was charged duplicate times. How do I get credit to my account for this?

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

What procedure do I use if I was charged for an app but it was never loaded on my IPad

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