What recording licensing is correct for Finesse and Media Sense?

For UCCX, what is the difference between recording licenses and call recording seat license? I am trying to quote out UCCX with Finesse and Media Sense for recording. Also quoting WFM.

Hi Jacqueline,
The Cisco Unified CCX Recording Count is the License used for UCCX and Media Sense based recording.
The WFM needs separate WFM seat license.
Regards,
Arundeep

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X

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