What's error 1004 when downloading an app?

How can you fix app error message 1004?

Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service
Above from:
http://support.apple.com/kb/TS3694#error1004

Similar Messages

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  • When downloading an app I keep getting error 1004?w

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    You can read about it here.
    http://support.apple.com/kb/TS3694#error1004
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  • Hello I am just wondering why there is a message of error 1004 when i tryed to make the update on my apps. Does someone know what it means?

    Hello I am just wondering why there is a message of error 1004 when i tryed to make the update on my apps. Does someone know what it means?

    Yes, many know what this means.  You can too.  Just type in "error 1004" in the search box at the top of this page.  Or, just look to the right.  You'll find many links in the "More Like This" box. 
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  • What is error code 5105 when downloading free apps?

    what is error code 5105 when downloading free apps?

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  • I keep getting an error message when downloading a new app which states " Zinio and 5 other apps cannot be purchased at this time" and then it let's me purchase the app that I was looking at? Can anyone explain that?

    I keep getting an error message when downloading a new app which states " Zinio and 5 other apps cannot be purchased at this time" and then it let's me purchase the app that I was looking at? Can anyone explain that?

    apple_master New Delhi, India
    This solved my questionRe: Unable to Purchase 
    Apr 16, 2012 10:22 PM (in response to eight4seven)
    This worked for someone
    I had this problem for about six weeks. I was following this forum but was too unsure of what might happen to try the fixes that were suggested.
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  • I keep recieving error 102 when downloading OS X 10.8.5. what shall I do?

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  • Error 1004 when updating apps

    error 1004 when updating apps

    i had the same problem, error 1004 when updating apps from iPod. In case this solution doesn't work for you try this one i found in another thread
    Go to Settings -> General -> Reset -> Reset All Settings
    And confirm. This will not delete your personal data.
    After these steps I finally was able to download pending updates.
    Hope this Works for you aswell, good luck

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