What's  the  oss  notes?

what's  the  oss  notes ? 
is this offical technology documents?
somebody of you  can tello me ?
thanks!

SAP provides support in the form of Notes also and this is called OSS. Can check the link Sree provided.
Just for an example if you face any error in your system. Then there is error number associated with the error. Then you can search for the OSS not for the error number, and the note will give you possible solution to your problem.
You do have notes for any details for every thng and any thing related to SAP.
Regards,
Rohini

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