What's the point of pre-ordering an album?

A couple of weeks ago I pre-ordered the Glee Soundtrack Vol. 2 priced @$9.99
It just became available and I got an email advising me I can now download it. When I do, I get a pop-up saying that the final price is now $12.99 not the $9.99 that was displayed when I pre-ordered it and I will be charged the $12.99!!
How is this possible? In every other store, not only are you guaranteed the pre-order price no matter how much the "final" price ends up being, but you actually will get the item for less should the "final" price happen to drop from the time you pre-order to the time you actually receive it.
What exactly is the purpose in pre-ordering if Apple forces you to pay the new higher price anyway? This seems totally unfair and unjustifiable.
Sorry, am I ranting for nothing? Am I missing something? Is there some method I am missing that I am to use to d/l the album at the price at which I originally agreed?
Message was edited by: Salinger100

It's so funny you mentioned this, I'm currently having the same problem with the same album. I actually just finished sending iTunes an email about it (supposed to get back to me within 24 hours) and then found this article. I would suggest you do the same, but if you don't I'll try to remember to post back what I hear from them. I've always had great support for the odd thing that didn't work properly (like a glitch in a TV show or something) so I'm sure they'll clear this up without a problem. I asked the same thing too though, about what price I actually get charged, so hopefully I'll also get a response to that too. But yes, according to most pre-order rules in other stores, it should be the price we pre-ordered it for. Oh and yes I've checked for available downloads from the iTunes Store menu, but it just told me everything has been downloaded already. I double-checked my library to be sure it hadn't downloaded in the background but it was definitely not there. It has not downloaded yet.
Message was edited by: dustda01

Similar Messages

Re: What is the point of pre-ordering ... ?

I also had the same problem with Shadow Of Mordor at my Best Buy in Columbia / Elkridge, Maryland. I made sure to pre-order Sunday so I would get the $10.00 in certificates. I planned to pick it up today, 3 days after release date. The Pre-order card states that the product will be held for FIVE DAYS. I went in to Best Buy today to pay off and pick up my pre-order, only to find out that they were sold out. The employee said that after 48 hours of not picking up the game, they sold everything they had. I didn't have money until today. A pre-order IS A RESERVATION. That makes absolutely no sense to me. Now I don't have the game, and I'll miss out on the points because of them. I'm very angry.

Good morning Miadaskate.
A pre-order placed within one of your Best Buy stores should be held for at least 5 days before being placed back onto the sales floor. If your pre-order for Middle-earth: Shadows of Mordor was put back onto the sales floor after only two days, then I can understand why you might feel angry. Being that a pre-order needs to be picked up within 7 days of the official release to qualify for the "Get $10" bonus points, your time would be limited if your pre-order was sold to someone else.
I am very sorry for any inconvenience you may have experienced, as that is not the level of service that Best Buy strives to provide its customers. While looking over your account history, I noticed that you were able to pick-up your pre-order yesterday. That was within 7 days, so your pre-order should qualify for the 500 bonus points. You should see those bonus points post to your My Best Buy™ account within about 20 days. Please let me know if you have any other questions.
Thank you for reaching out to us on the forum and game on!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

What's the point of pre-ordering the iPod touch 5th generation?

What is the advantage if I pre-order the iPod touch, rather than buying it in a few weeks? Is there a price difference?

No price difference. The only advantage is that you'll be able to receive the new version possibly before it hits store shelves. Other than that, there really isn't any.
B-rock

What are the perks to pre-ordering movie rentals in the itunes store?

What are the perks to pre-ordering movie rentals in the itunes store?

You can purchase music using multiple accounts within the same Windows profile & using the same iTunes library. I think when you log into the store it remembers the last account name used, but provided you don't let it remember your password then you have the opportunity to enter the correct details for each purchase.
If you're going to place these purchases on your respective iPod's the following may help.
*How to use multiple iPods with one computer*
The Apple support document How to use multiple iPods with one computer suggests a number of ways. I use method two (Sync with selected playlists) with a slight twist. Rather than regular playlists I set the grouping field to indicate which users should receive which tracks and create smart playlists based on the content of this field.
e.g.
"Alice's Tracks" is "Grouping contains Alice" + "Kind contains audio"
"Bob's Videos" is "Grouping contains Bob" + "Kind does not contain audio"
Tracks that both Alice & Bob want on their iPods have the grouping set to "Alice/Bob"
etc.
I currently manage our family's five iPods using this system, each getting a different selection to suit their tastes and the capacity of their iPod. An advantage of using the grouping field is that it is stored in file tags (for non-wav audio files anyway) so that it is relatively easy to recreate the playlists should the iTunes library get trashed. Also useful if you move files about manually as playlist membership is preserved when you delete & re-import the tracks.
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What exactly is the point in pre-ordering albums on iTunes?

I talk specifically of the new Portishead album, out in two weeks.
If I pay for it now, I don't get it any sooner. I am guaranteed a copy if I wait, and I don't get any more bonus tracks for paying for it up front.
So what is the point!?
Why not just stick a thumbnail up saying "Portishead New Album out in only Two Weeks!"
I'll probably want a nice CD copy of that anyway...

But pre-ordering it just makes you want it more. If I got it a day earlier, say, or perhaps something else then I would pre-order it now.
What they did with James album was a really cool idea, if you buy it before a certain date you get first shot at concert tickets when they come out. Handy thing to have if you are a fan.
Sadly though the album didn't really grab me on 30 second sample and they are not touring near where I live anyway.

HT201272 I pre-ordered an album, but only 2 of the songs from that album are showing up to download. What do I need to do to get the rest of the album that I already bought?

Not sure what is going on here. I pre-ordered an album. One of the songs was available for instant download so I have that in my library now. I received an email saying that the rest of the album is available for download. When I go into my purchased songs as instructed, it only shows 2 other songs from that album. Not sure what I need to do.

Hi libby2350,
Welcome to the Support Communities!
Depending on your settings, the songs may already have been downloaded to your iTunes library.
The article below will explain how the Pre-orders process works.
If you still cannot find this music on your computer, the iTunes Store Support team will be happy to help you with your order.
iTunes Store: About Pre-orders
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloadsto begin downloading your pre-order.
I hope this information helps ...
Have a great day!
- Judy

It is unclear the advantage to pre-ordering the new iPhone 5. What I have read is that it will ship on the 21st? If so the only way to get one on the 21st is go stand in line. Please correct me if I am wrong.

It is unclear the advantage to pre-ordering the new iPhone 5. What I have read is that it will ship on the 21st if you pre-order? If so the only way to get one on the 21st is go stand in line. Please correct me if I am wrong.

if you don't have time to stand in line or don't want to risk getting there too late and leaving empty handed from the apple store preordering will guarantee you one but possibly in a slightly longer timeframe

The Diff Between Pre-Order and Reserved

Pre-Order:
You walk into the store between the 24th and the 1st of July and walk out with an iPhone 4.
Reserved:
You stand in line after all the pre-order people have gotten their iPhones (or if they don't show up, their phone is held for 7 days) and any extra phones are given to you, in a first come, first serve of the people who reserved. You are not guaranteed to get one.
No Pre-Order or Reserve:
You get dibs on the phone after all the reserve people have gotten their phone.
End of story. Please stop asking.

Sorry, that doesn't make any sense. I mean, I get that a lot of people don't know there's even a difference between "pre-order" and "reserve", but why would "reserve" people have to wait until after all the "pre-order" people get their phones? The Apple store employees know not to give away the pre-order phones, I'm assuming they're pulling from a different "pile".
And there have been a few people on here who have said that Apple employees assure them there is an actual phone with their name on it. Difference is, their phone isn't programmed to their account yet and the reservation expires at the end of the day (as opposed to pre-ordered phones which expire after 7 days.) Not that the Apple store employees know all, they sure didn't today, but if it's a consistent answer like this, I'm inclined to believe them. Also, then, what's the point in telling the reservation people to come at 7AM if they're not even going to start giving them out then?

Does BB care that customers are unhappy about the iPhone 5 pre-order process? Should they?

It is obvious that there are more than a few customers who are unhappy with the iPhone 5 pre-order process. In my case I was unhappy with it. BB kept pointing the finger at Apple. It is well documented in the press that Apple has redirected supply to Apple customers then to phone companies. So, although still unhappy, I was buying BB's explanation.
Fast forward to this past Saturday. I received an email that my iPhone is ready for pick up. Due to prior commitments over the weekend I planned on picking up the phone on Monday. On Sunday I get an email stating that if I don't pick up my phone by Tuesday my preorder would be canceled. I gave it no thought. This morning (Monday) I got a reminder email. Still everything is good, because I'm going to pick it up today.
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Does BB care about the fact that there are disgruntled customers? Should they? They no longer have any brick and mortar competitors. Since they have a monopoly in most markets, should they even bother to care? Caring would probably eat into their profits.

They absolutely should care. The thing about the iPhone is that it is a product that makes a large splash. People can instantly talk about it since it is statistically a good ice breaker. One of the first things I talk about when I discuss my iPhone with other's is where to buy it and I have not recommended Best Buy for the way they have handled this exact scenario. When they found out what had happend they could have at the very least offered to price match Walmart for the 16GB version.
As far as the competition is concerned. I say that I will be purchasing the more costly electronics online or Costco. I am through with Best Buy. I will stop in periodically and "play" with the item's I am interested in purchasing but no longer will I buy from them.
By blaming Apple for this and given that Apple has done this to them in the past, I can only wonder how they did not see this coming. If I were in a situation where I knew the supplier would even consider Shorting me on supply I would demand a written and legally binding statement by that supplier that I would not get stiffed for the devices. It only makes sense that if you have a contract to sell then you have a contract to secure your supply.
If this contract existed we would be hearing about a lawsuit against Apple by Best Buy but they don't have this agreement so they just look amature and naiive.
Good luck to you in getting your phone. I simply walked into an Apple Store in Cupertino CA on 09/21/12 at 5PM and walked out by 5:30PM with all my contacts and email set up.

What's the point of Desktop 6.2 vs 4.2?

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Post relates to: Palm TX

Hi, and welcome to the Palm Community Forums.
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if you have a Vista desktop;
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What's the point in buying a new MacBook?

Hi all,
Recently I went with my iBook G4 to the Apple store to troubleshoot a small problem, but they were unable to help me as after only 7 years, the machine was rendered obsolete and they didn't feel obliged to help. My iBook recently died and I felt like a part of me was missing.
So my question is, what is the point of buying myself a brand new MacBook Pro if in 5 or 6 years, it will be obsolete? I want a Mac that will last me wherever I go for a long time before it finally dies. I've realized that I need to put PowerPC computers out of the question, but will intel processer Macs last longer than PowerPC processors?
For the record, I don't want to switch to Microsoft as I find them difficult and this isn't a crack at Apple.
Any answers are very appreciated,
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With Intel based Macs the hardware will not become obsolete as fast as PPC based Macs did, but the operating system and/or applications used might.
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Officially, support from Apple ceases after seven years - but that does not stop the Macs working!
Vintage and obsolete Apple products:
Obsolete products are those that were discontinued more than seven years ago. Apple has discontinued all hardware service for obsolete products with no exceptions. Service providers cannot order parts for obsolete products. These include ALL G4 and G5 models.
http://support.apple.com/kb/HT1752?viewlocale=en_US

I pre ordered an album and when I went to download all it said was purchased and i no i have no email to verify my purchase what do I do????

S I pre ordered and album and it cam out but it was not downloading. When I o to the iTunes Store it just says purchased so i can't download it. I never received and email and I have no idea what to do please help.

Check Purchase History
http://support.apple.com/kb/ht2727

What's the point of iCloud

Unless I misunderstood, I have to pay to get all my music to be pushed to all my devices (iTunes Match) and I have to buy iWork for my iPhone (even though I already have it on my Mac) in order to get those documents pushed to the cloud. (It makes more sense to stick with iWork beta!)
I feel like Apple is nickling and diming its loyal customers.
So, essentially, iCloud is useless! I thought it would be a great way to free up space on my hard drive; I could just store my documents and music in the cloud.
My question is: what is the point of iCloud? Honestly, what does it do? It just pushes stuff between your devices? I genuinely don't understand the point of it.

capaho wrote:
Julian Wright wrote:
Here we go... Yet another 'loyal' Apple customer who seems to think that because they've bought one Apple product, Apple should forever let them have new products and services for free.
The real problem here is that Apple has no long-term commitment to support anything it makes. It wasn't that long ago that MobileMe (which was not free) came into existence and now it is already being dumped in favor of iCloud, which lacks the iDisk, remote access to Time Capsules and personal websites. It's a step backwards and a disservice to those of us who were using some or all of those MobileMe features.
Apple's product cycles, both hardware and software, are too short to be of use to anyone but those who like to play. Forget about trying to run a business from Apple products these days.
That is exactly right.
In my own small home network we 7 Macs all being synced through MobileMe. Only two of these Macs can run Lion and doing so would mean no longer being able to use applications that our clients still use so it would mean loss of these clients. Not to mention the cost of replacing at least 5 of or Macs.
Then there are businesses that have dozens of Macs or sometimes even hundreds of Macs along with gigs and gigs of data that Macs running Lion can't access. So even ignoring the huge cost of replacing al these Macs with newer Macs there is still the issue of Macs running Lion not being able to run needed applications.
With MobileMe one could buy a newer Mac running Lion and it would still be able to sync with older Macs but now it is all or nothing.
At least one design shop that I do work for is now replacing their Macs with Windows machines since these computers can run older software and also be able to sync with iOS devices using iCloud. At least a dozen other places that I do business are considering doing the same thing.

What's the point of updates - if..

Why do the upgrades tend to mess up my other applications? DVD Studio Pro - Bluetooth. I just feel what's the point of getting upgrades now. I did the Pro Application Support application which did take care of my DVD SP - however shouldn't upgrades be exactly that - UPGRADING - not have causes more problems. Taking time away from the work that needs to be done. Sorry - just had to rant a bit.

If you do a search on these forums it would probably boil down to doing these things.
Permissions Repair
Whenever a program that's installed places items into the /Library folder and Applications folder, it often has to amend permissions in order to do so which is why authenticating as an 'Admin' user is required so that it's able to carry out these amendments and place files where they should be and have their correct permissions assigned. Sometimes this change is not always corrected and may affect other programs operation. To help reduce side affects like normal User account being able to change and delete programs in the 'Applications' folder. Disk Utility located in /Applications/Utilities has a 'Permissions Repair' routine which ensures that the proper permissions are assigned based on their package rules.
Cron Scripts
These are scripts which the OS usually initiates itself, but performing them manually by using the Terminal can be beneficial.
Good programs worth looking into are, Onyx available at www.macupdate.com
Running it's maintenance scripts means you don't have to go into the Terminal manually and it does it's stuff very well, I've used it since 10.2 and never had a problem with it, it's updated regular, it's free and better than similar programs doing the same both free and those that charge.
Safe Boot
Starting up the computer after the chime and holding the 'Shift' key down, runs the fsck command, which verifies and fixes any problems with a startup volume, though not all, it also deletes the font cach and databases, so some issues with fonts can be helped by doing this, also if you seem to be getting conflicts in software, this can help to make sure the Apple components are working fine as it only loads the minimum 'kexts' and drivers so the computer operates, almost the equivalent in OS9 but not exactly.
There's lots more but doing these few things can help keep a system in shape, especially if no time was spent doing it beforehand. A note though, doing Permissions repair is not part of a 'Regular' maintenance routine, if you see message like 'Do not have permission' then it's worth doing it then.
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I pre ordered an album, then i got a new card, and the album isn't loading.

I Pre ordered An Album, then i closed the account i used, and got a new one, and entered the new information, yet the songs still won't download. What can i do?

Contact iTunes support - it's possible your purchase didn't go through before you canceled your card or there may be some other issue.
You can contact iTunes support here: http://www.apple.com/support/itunes/contact/
~Lyssa

What's the point of pre-ordering an album?

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