What;s this warning mean: We are unable to load all your plans
When I go to the Plan page for my account. It shows one plan but not any more and this warning:
We are unable to load all your plans & products. Please try again.
No explanation of what to do about it.
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
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PC/Win 64bit/Creative Cloud " We are unable to load all your plans. Please try again" error message
I've just signed up with CC on my Win PC 7/64bit and when I log on to my Adobe account I get this error message, "We are unable to load all your plans & products. Please try again.
Just below it I get the correct: Creative Cloud Membership/One Year
Any way to solve this error message?Thank you for your reply. I appreciate the generic list of hardware/software/browser problems, but that's a lot to go through for what seems to be a simple problem. Not all of the info listed in your link applies to my problem, so I will provide only the info that is relevent.
1. See attached photo of Error message found in Chrome Browser.
2. I do not get the error using the FireFox browser.
3. My hardware works with CC because I previously had a Cloud account for one year and all the software downloaded and worked perfectly.
4. My system is Windows 7, 64bit with 12GB of Ram Memory. I have plenty of space on my 1TB C drive
5. I am able to download CC software, but now when I open up an application (Premiere Pro, to be precise) it says it cannot verify my account.
6. It appears that the issue isn't my hardware or operating system, but a problem with my online Adobe account which is paid for and listed (as you can see in the screenshot).
Can you help solve the problem? -
Why am I seeing this message when I try to access my Creative Cloud account:
'We are unable to load all your plans & products. Please try again.'
I want to see which products are included with my CC subscription - e.g. do I have a Prosite portfolio website or would I need to pay for an additional subscription?
Is this a temporary site issue or an on-going problem?Please refer here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Regards
Rajshree -
"We are unable to load all your plans & products"
In Manage Accounts, instead of a list of products (I'm a Creative Crowd member) I always get the error message: "We are unable to load all your plans & products. Please try again.” Does that mean I'm not properly registered and won't get updates etc?
Hello JohnSyd,
The following host/port combinations may need to be white listed when logging in with an Adobe ID to download, install, the product using creative cloud Desktop app.
Address
Ports
ccmdls.adobe.com
443
ims-na1.adobelogin.com
80
443
ims-prod06.adobelogin.com
443
na1r.services.adobe.com
80
443
prod-rel-ffc-ccm.oobesaas.adobe.com
443
prod-rel-ffc.oobesaas.adobe.com
443
lm.licenses.adobe.com
80
443
ccmdl.adobe.com
80
swupmf.adobe.com
80
swupdl.adobe.com
80
acp.adobeoobe.com
443
interaction.adobe.com
443
Please try and check.
Loveneesh. -
We are unable to load all your plans & products. Please try again.
I'm trying to change the billing information for my account but no matter which browser I log in with, I get the following message in my OVERVIEW tab, under Plans & Products:
We are unable to load all your plans & products. Please try again.
Even if I click the View All button I get the same message in the Plans section. This is driving me insane.Hi there,
Sorry for the frustrating experience.
Could you try a new browser or clear the cache/cookie of the browser your are using and then try.
You may also reach out Contact Customer Care to change the billing information.
^Ani -
Also, how would I go about downloading certain products like Premiere, After Effects, etc
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
or
Adobe contact information - http://helpx.adobe.com/contact.html -
CS3 pdf export - what does this warning mean?
I'm exporting an InDesign file to pdf. It's 70+ pages of black and white, no colour, one page with four grayscale photos. The Summary section of the pdf export dialogue has a warning symbol, and says this: "1) The preset specifies source profiles that don't match the current color settings file. Profiles specified by the color settings file will be used." Can anyone explain what this means, and more importanly whether or not it might impede printing?
I do a lot of B&W print output from InDesign, with images imported from Photoshop. There is something you should be aware of for B&W if you are printing your documents professionally or in newsprint. Sometimes your printer will be able to take your PDF in any form and make it 'fit' their process, but I've found many can't, don't, or just won't go to the trouble. They leave that up to you.
In particular, what I've found is that when printing B&W at a printer, they may use a digital printer or they may use a 4-color press (almost always more expensive due to setup, etc.). However, the PDF you prepare for them will be different for each case. Some printers will tell you that for B&W you should only have data on the K channel (the black channel in the CMYK file - they ignore the other channels altogether). If you give them a PDF with rich blacks (which will look good on screen) that is made up of all four (CMYK) colors, then it is likely that your blacks in the final print will be more like a dark grey than true black. This is because they may only use the data on the K channel and put down black in in that quantity, which might be less than 100%. If you import your images from PS as greyscale, then they should import into InDesign as a CMYK image with 100% K and 0% CMY anywhere there is black in the image. When creating your PDF from InDesign, you have to be careful about your output options too. If you choose any preset where it "Converts to Destination", then your 0 0 0 100% black will be converted and reseparted to rich black, and if the printer only takes the K channel, it won't be 100% black. I always use the Separations View in Acrobat on any PDF to ensure that any data in my B&W file is truly just 100%K with 0% CMY. (Actually, it's not quite this simple. There are a lot more intricacies involved.)
In addition, if you are sending your B&W file to newsprint, on a page where they print all four colors, then you'll want to use Rich Black. If the page you will be printed on uses black ink only, then you'll want to use the K channel only. This all sounds very complex and confusing, and that's because it is. In addition, it changes every time you change your print provider because they all use different processes, presses, workflows, etc. The safest way is to ask your printer to provide you with a .joboptions file that you can use to create your PDF from InDesign. It will have all the settings you need for their setup (although you still may have to worry about your image profiles if they assume you've included them with the profile they will be expecting, either tagged or untagged).
I've been doing this for years and it's a struggle each and every time I change anything (paper, process, 4 color vs K only, printer, press). Once you have a printer and process figured out, and have created your own .joboptions file, it takes only seconds to create a proper PDF for the job. Until that point, it is a lot of heartache and headscratching. In addition, most people I talk to at the printers I've used just don't seem to be that knowledgeable about color management, even the graphic artists that work there. -
I am using iPlanet DS 5.0. This is a continuous error, and I am assuming it is related to our replication aggreement?
This is fixed in iDS 5.1 service pack 1. I suggest you install this ASAP.
-
We are using the Azure server for our web services. Server is generating an error "Unable to connect to the remote server". What is this error means
Hello,
Did you means that you use the Windows Azure Virtual Machine DNS name as the server name in the Reporting Server Web Services URL?
For example:
Report server:http://uebi.cloudapp.net/reportserver
Report manager:http://uebi.cloudapp.net/reports
If you want to connect to Report Manager on the virtual machine from a remote computer, you should create a virtual machine TCP Endpoint and open the port in the virtual machine’s firewall. By default, the report server listens for HTTP requests
on port 80.
Reference:http://msdn.microsoft.com/en-us/library/jj992719.aspx#bkmk_ssrs_connect_2_remote_RM
Regards,
Fanny Liu
Fanny Liu
TechNet Community Support -
We are unable to continue with your activation at this time.
What does this mean as the iphone will not connect?It means your phone was hacked to unlock it and has now been bricked. Buy a new phone.
-
Im trying to restore my iphone 3gs to its factory setting at the same time updating to a newer version 6.1.2. while restoring, itunes states"We're sorry, we are unable to continue with your activition at this time." i cant open my phone, what does it mean
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, because it appears that it was not officially unlocked. -
What does this message mean? "Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired" I get this when I try to repair permissions in disk utility.
It's an innocuous error you can ignore. It was introduced with previous updates for ARD and/or Java before Lion. These are messages, not errors. They will cause no harm, and they will be repeated each time you repair permissions.
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when i try to activate itunes on my iphone it continues to say "We're sorry, we are unable to continue with your activation at this time." and now my phone has stuck. what happened?
Hello mzpartia,
I found an article from Apple that specifically outlines how to try and troubleshoot this issue. It's called iPhone: Troubleshooting activation issues found here: http://support.apple.com/kb/ts3424.
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
Take care,
Sterling -
I keep getting this error message: ITunes was unable to load data class information from Synch Services. Reconnect or try again later. What does that mean? Can I fix it? or do I have to wait for the next update?
See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert.
tt2
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