What's up with 4g lte service in north charlotte nc?

no bars on my Verizon wireless 4g broadband modem ... been happening for 24 + hours.  this evening it switched to 3g.  what's up?

Glad to see I'm not the only one. I live NW of Charlotte and my signal/speed have tanked. Been a long time since I've seen this and was getting spoiled.
Last time I went through this, it took me almost a month, 15+ calls, and at least that many techs before one of them would listen to me enough to open a ticket to have the towers checked.
Could someone in VZW support take a look at this for us please?
Signal when working
https://docs.google.com/file/d/0B116FHeys179Nk95UUJqaFBKQ2M/edit?usp=sharing
Today's signal
https://docs.google.com/file/d/0B116FHeys179ZXlGRWhGMzlTN2c/edit?usp=sharing
You can see the signal has worsened and the signal noise is awful.

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