What's up with slow 4G LTE service in Charlotte, NC?
Having problems with extremely slow 4G LTE service in Charlotte. It's almost non-existent.
>>Duplicate post removed for cross-posting violation of the Verizon Wireless Terms of Service
See No service in Uptown Charlotte, NC for original message<<
Message was edited by: Verizon Moderator
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What's Up with Slow 4G LTE Service in Boston Area?
The 4G LTE service in the Andover/Methuen/Salem, NH area used to be around 18-24 Mbps, now it's 3-14 Mbps and it's sporadic.
What's going on with the inconsistent 4 G LTE service? Anyone else in the area having issues?Vanessa,
I reported the issues with slow LTE speeds and all details to Verizon tech support over 4 days ago. I'm using ookla Speedtest which is the same app I used several months ago when LTE speeds were running in the 18-24 Mbps range.
Not sure why you need zip codes since I provided the cities and towns in my last post, but you can use Andover, MA as a midpoint which is 01810. Time of day doesn't make a lot of difference nor does a particular location. At home, 4 of 5 bars for signal strength is typical so signal strength shouldn't be a factor. Last week I spent almost an hour on the phone with tech support troubleshooting my phone and comparing performance with another iPhone 5 and could not find any issues with the phones and their settings. I have 4 iPhone 5's which provide the same performance, which rules out a single bad phone.
I've been in contact with two Verizon tech support reps; one said I should see between 0.75 to 3 Mbps on average and the other had no idea of what a reasonable average LTE speed should be for the area. Surely Verizon has benchmarks they use to track network performance, but either the actual information is not being provided to tech support or it's just not being disclosed to customers.
Before writing this reply, my LTE speeds dropped to a low of 0.5 Mbps and didn't exceed 3 Mbps until yesterday, when I saw ~8 Mbps once or twice, then back down to 0.5 to 1 Mbps.
The results of four random tests this morning are as follows: (all are download speeds)
10 AM: 12.76 Mbps and 10.66 Mbps
11:05 AM: 0.73 Mbps and 0.49 Mbps
While this has been going on I decided to visit your competitors store and was amazed at the LTE performance I witnessed on their network. With a Samsung Galaxy, the download speed was close to 60 Mbps using the same ookla Speedtest app - and yes I am sure that was not in-store Wifi - the phone clearly showed LTE was running. That test was repeated 3 times with approx the same result. Using my iPhone 5 in the same in-store location the results were quite different - an average of 3 Mbps in the store and 5 Mbps on the second level of the mall.
Back 4 days ago, tech support advised my concerns would be addressed by the Verizon network team, followed by a response from tech support within 72 hours, usually less, but I have yet to receive a response.
WHEN is Verizon going to step up and respond? -
Will the re furbished iPad with Verizon 4G LTE service connect up to my Verizon plan
Is it true that a refurbished iPad with Verizon service is very difficult to set up with a new Verizon plan?
The SIM is the main thing you need. New SIM you should be fine. As far as the number, you can look that up yourself on the device in settings > general > about. It will either be blank or have a number. You can also try clearing things out following the suggestions in my post on the thread below.
https://discussions.apple.com/thread/3944328?start=90&tstart=0 -
I have poor LTE Service in a section of 11944 is there anything Verizon can do?
How do get better service. It is inside and outside of the house and it burns the batteries on both my Note 2 and Razer Maxx HD.
@hendrickmsman24
I want to ensure you're able to enjoy our 4G LTE network on your Verizon Wireless devices!
I have reviewed the area in question, and show we have good 4G coverage in the area. When did the problems with your 4G LTE service begin? Have you tried removing and reinserting the 4G SIM Cards http://vz.to/1otwlNl (Note II) & http://vz.to/1mU5N5S (Razr Maxx HD)? Let me know so that I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport -
Slow/Non-existent LTE Service in Soho/NYC
I have an iPhone5 and work at Broome and Sixth Avenue in Soho NYC. When I initially switched from AT&T to Verizon last year I was getting slow but decent 4G/LTE speeds at work. but for the past 3 months service has been non-existent all day indoors. When I turn off LTE service on my phone and go to 4G it is about 10 times faster.
My questions are:
Why doesn't the phone automatically switch over to 3G when there is no LTE service?
And why do I get for bars and the LTE indicator when the service is so slow I cannot even run a speedtest or connect to any apps' servers?
thanks!The second question - you have "service" as in you are connected, but Verizon has had capacity issues with LTE in NYC for quite some time now (and have not made any noticable improvements in at least the past year apparently), so you will constantly see disconnects or slow speeds....
Some related open threads for midtown, but apparently downtown and soho are suffering now as well (look at the "support" discussed in these threads as well...sadly, nothing to brag about to your friends on other carriers in NYC)
https://community.verizonwireless.com/thread/798232
https://community.verizonwireless.com/thread/783107
https://community.verizonwireless.com/thread/787806
Just a hunch - if a VZ rep responds to your post, you will get a response similar to the following:
"What's your zip code? Let me investigate the issue. We want you to have great LTE speeds. Have you ever had a trouble ticket open?" Then once you supply the information, it will go unanswered or you will be told that they either a) see no issues with the area, or b) acknowledge capacity issues, but can't tell you of any upcoming improvements.
Sorry, probably not the response you were looking for...but it's the unfortunately sad state of VZW in NYC these days. -
Frustrated with worsening LTE service
My area went live with LTE around 8/2012. I got my iPhone5 shortly after and enjoyed great speeds and coverage with LTE in my local area. Fast forward to a few weeks ago. Now my phone cycles back and forth from LTE to 3G. When on LTE my speeds are still great (20-25Mbps up and 7-15Mbps down) and I generally get 3-4 bars at home as usual but the phone cycles back and forth to 3G/LTE every few minutes! Interestingly this started the day after a storm with a lot of wind so figured things may have gotten knocked about. I waited about a 1 1/2 weeks before opening a ticket with Verizon. Their answer was that I was in a "poor" coverage area and to turn off LTE on my to save battery life (I'd had also complained about serious battery drain because of the constant cycling). It makes no sense for them to say I am in a poor coverage area when I previously had great service and now all of a sudden it changed. I can drive to the Verizon store in town where there is 5 bars and it will still cycle back and forth. I can get within 100 yards or so of the LTE tower with 5 bars and a strong -60dBm strength and it still wont hold that signal and switches to a 3G!
I did think it could be my phone but it does it only in my local zip code (29461). Then I go to the neighboring city it holds a strong LTE signal and never cycles. I had a friend with the same phone came to my area and his phone did the same thing, so It is not a phone or SIM issue, its definitely a tower issue. The other interesting thing is that if I use the mobile hotspot, as long as I am connected to LTE and have activity such as a movie stream, it will stay locked on. As soon as stop any internet activity it will cycle over to 3G.
Not sure what to do here. I am not too happy with Verizon solution and I don't think those Wilson antenna boosters would make a difference since I do have a strong signal, its just that it is getting interrupted and the phone is switching back to 3G. I've been otherwise extremely happy with Verizon coming from ATTs terrible service, but this is really getting frustrating not to be able to enjoy the LTE service.
Thanks.Hello cthomas75
Thank you for taking the time to provide us with this feedback. I'm very sorry your experiencing issues with your signal. Let's work together and get this resolved!
I would like to review the ticket and your account settings. Please follow me and send me a private message with your mobile number and I will look into this.
Thank you
JoeL_VZW
Please follow us on twitter @vzwsupport -
My iPhone 5S has not connected to 4G LTE service in the last few days? Is there an outage/issue with 4G in my area (Pittsburgh) or is this a device specific issue?
JHblues Let's get your data working again. There are not any reported issues in the area. Try this step: http://vz.to/1kUSSk2
Sheritah_vzw
Follow us on Twitter
@VZWSupport -
What to do with Etresoft report on slow running MacBook? Macbook started slowdown after last OS update. I have tried restarting computer, making sure there are no log in items, repaired disk permissions, removed all files from desktop, checked for missing updates. Nothing has helped. I greatly appreciate any and all help. THANKS! Here is the Etresoft report:
EtreCheck version: 2.0.11 (98)
Report generated November 9, 2014 at 3:52:00 PM PST
Hardware Information: ℹ️
MacBook (13-inch, Mid 2010) (Verified)
MacBook - model: MacBook7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B17) - Uptime: 2:46:3
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (85.63 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) Support
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.3 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) Support
[loaded] com.jft.driver.PdaNetDrv (1.0.64) Support
[not loaded] com.rogueamoeba.InstantOn (6.0.2 - SDK 10.6) Support
/System/Library/Extensions/InstantOn.kext/Contents/PlugIns
[not loaded] com.rogueamoeba.InstantOnCore (6.0.2 - SDK 10.6) Support
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.pbs.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.cache_delete.plist
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.diagnosticd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.iconservices.iconservicesd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.sandboxd.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.hp.productresearch.plist Support
[running] com.kodak.BonjourAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.fitbit.fitbitd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
[loaded] com.kodak.KODAK AiO Software Updater.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Google Drive Application (/Applications/Google Drive.app)
Dropbox Application (/Applications/Dropbox.app)
FastScripts Application (/Users/[redacted]/Downloads/FastScripts.app)
Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
NP_2020Player_IKEA: Version: 5.0.7.0 Support
AdobePDFViewer: Version: 10.1.12 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User Internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 - SDK 10.8 Support
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
Evernote Web Clipper
AddThis
1-ClickWeather
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
Flash Player Support
Flip4Mac WMV Support
Java Support
MacFUSE Support
MusicManager Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 163.57 GB
Destinations:
Sean's Pictures 101 [Local]
Total size: 499.76 GB
Total number of backups: 15
Oldest backup: 2014-09-19 03:17:30 +0000
Last backup: 2014-11-04 02:38:05 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 163.57 GB X 3)
Top Processes by CPU: ℹ️
13% WindowServer
7% com.apple.WebKit.Plugin.64
4% DataDetectorsDynamicData
3% Mail
1% xpcproxy
Top Processes by Memory: ℹ️
77 MB com.apple.WebKit.Plugin.64
77 MB Mail
77 MB WindowServer
52 MB Safari
50 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
20 MB Free RAM
1.11 GB Active RAM
1.10 GB Inactive RAM
1.14 GB Wired RAM
3.26 GB Page-ins
56 MB Page-outsWhat to do with Etresoft report on slow running MacBook? Macbook started slowdown after last OS update. I have tried restarting computer, making sure there are no log in items, repaired disk permissions, removed all files from desktop, checked for missing updates. Nothing has helped. I greatly appreciate any and all help. THANKS! Here is the Etresoft report:
EtreCheck version: 2.0.11 (98)
Report generated November 9, 2014 at 3:52:00 PM PST
Hardware Information: ℹ️
MacBook (13-inch, Mid 2010) (Verified)
MacBook - model: MacBook7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B17) - Uptime: 2:46:3
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (85.63 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) Support
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.3 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) Support
[loaded] com.jft.driver.PdaNetDrv (1.0.64) Support
[not loaded] com.rogueamoeba.InstantOn (6.0.2 - SDK 10.6) Support
/System/Library/Extensions/InstantOn.kext/Contents/PlugIns
[not loaded] com.rogueamoeba.InstantOnCore (6.0.2 - SDK 10.6) Support
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.pbs.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.cache_delete.plist
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.diagnosticd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.iconservices.iconservicesd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.sandboxd.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.hp.productresearch.plist Support
[running] com.kodak.BonjourAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.fitbit.fitbitd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
[loaded] com.kodak.KODAK AiO Software Updater.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Google Drive Application (/Applications/Google Drive.app)
Dropbox Application (/Applications/Dropbox.app)
FastScripts Application (/Users/[redacted]/Downloads/FastScripts.app)
Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
NP_2020Player_IKEA: Version: 5.0.7.0 Support
AdobePDFViewer: Version: 10.1.12 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User Internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 - SDK 10.8 Support
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
Evernote Web Clipper
AddThis
1-ClickWeather
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
Flash Player Support
Flip4Mac WMV Support
Java Support
MacFUSE Support
MusicManager Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 163.57 GB
Destinations:
Sean's Pictures 101 [Local]
Total size: 499.76 GB
Total number of backups: 15
Oldest backup: 2014-09-19 03:17:30 +0000
Last backup: 2014-11-04 02:38:05 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 163.57 GB X 3)
Top Processes by CPU: ℹ️
13% WindowServer
7% com.apple.WebKit.Plugin.64
4% DataDetectorsDynamicData
3% Mail
1% xpcproxy
Top Processes by Memory: ℹ️
77 MB com.apple.WebKit.Plugin.64
77 MB Mail
77 MB WindowServer
52 MB Safari
50 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
20 MB Free RAM
1.11 GB Active RAM
1.10 GB Inactive RAM
1.14 GB Wired RAM
3.26 GB Page-ins
56 MB Page-outs -
Does anyone else have issues with Verizon LTE service on the new iPad?
I have the new iPad. I have noticed that issues with the LTE signal have gotten progressively worse. When my iPad is sitting in 1 spot it will switch from 3 bars, to no service, to 3 bars, and so fourth. I might be on a website, or in an app that is using data and it works great. Then at random it says No Service again. I just added my iPad to my Verizon account with their new family data plan, so they sent me a brand new SIM card. I feel like I can rule that out.
I just want to know if anybody else has an issue with their iPad dropping service at random and jumping all over the board. I also have an iPhone on Verizon and it is with me always, I never have this problem with the iPhone. My iPad will say No Service but my iPhone will show nearly full service.
Just to add, I have switched off LTE for periods of time to see if things change. (that way both my iPhone and iPad are on 3G so I can compare) Things are no different when just running LTE.
Any thoughts would be appreciated. I am under warrenty and I have Apple Care. I hate taking stuff in and replacing it if I don't need to.
I am also signed up with a developer account through Apple, and my iPad has iOS 6 beta. This problem did not start with the beta software. It was the case before and after. I guess I was hoping if it was an issue Apple would address it with one of the revisions in iOS 6, but now I am starting to wonder if it is hardware.
Thank you.Try looking/posting here.
Adobe Support
Adobe Forums -
What is wrong with my Macbook Pro? (distorted screen, beeping, slow)
I have a late 2012 Macbook Pro (13-inch) that I got from Best Buy. It worked perfectly fine for a year, but then went crazy.
First, it started shutting down here and there, and icons bounced a lot in the dock. Then, one day, I googled something and it froze, then flashed a strip of multicolored barcode-like lines. So, I shut it down and it overheated then began to beep 3 times and flash a light.
I brought it in and they just wiped the hard drive. Then, it happened again while I was watching a video only a short time later. I was going to re-seat the RAM myself but the inside of the computer looked all messed up. I took it in and they gave me a new LCD but it has a dead pixel now. It worked fine for 1 month after that.
Then, I was using the laptop on my bed and it shut off randomly a couple of times while I was on Facebook and started beeping. I rebooted it and tried to fix it but it happened again the next day. I brought it back to Best Buy and they said it was hot and sold me a $20 cooling pad.
That worked for a few days, then I was watching TV online and it happened again. I brought it back to Best Buy and they replaced the RAM. Now, I was watching something online and it happened yet again. I was able to reboot and it worked okay now for a couple of hours but it did freeze again and I had to shut it down.
Everytime I go to Best Buy, they tell me "If we have this issue 1 more time, we will replace your computer." But, then, they say the same thing every time and that it's their policy. I have paid for Office now and only have 1 download left. Also, this is ridiculous because I'm a student and I've had my Mac gone for 2 weeks at a time at least 3 or 4 times. When this happens, I get stuck using my iPad and can't use flash so I've spent tons of money of apps for flash and other things to make my iPad functional.
Can somebody just tell me what's wrong with it? It "passes the hardware test" every time and the Geek Squad keeps asking me stupid questions like "Did you check your internet connection and reset your modem?" When I asked them the first time to do a PRAM test, they didn't know what that was and asked me to go on iTunes or clear my cache or something like that.
I have had a bad experience with them altogether. I got my Macbook for $500 because I had a PC before that I paid $700 for and it eventually broke. They were unable to repair that one because the hard drive had failed, although they had previously been convinced that I needed to uninstall my Norton to fix that problem.
Sorry if I'm ranting, but my Macbook is like a child to me (not to sound weird) and I'm sick of this problem. It's working fine at the moment but I know this will happen again randomly like always.If you're able to boot, launch the Console application by entering the first few letters of its name into a Spotlight search, and select the most recent panic log under "System Diagnostic Reports." Post the contents -- the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID” and "Kernel UUID," two long strings of letters, numbers, and dashes in the header and body of the report. Please don't post "shutdownStall" or "hang" reports.
If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
During startup, you will see "Safe Boot" on the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is slower than normal, and some things won’t work at all, including your login items. -
After the most recent update, I can no longer access stand alone GPS services. What's up with that? I am now forced to use google location services which use up some of my data allotment.
ddmathias, I want to make sure all services are working correctly on your phone. What GPS services were you using before the update happened? What kind of issues are you having with the services? Do you get any kind of errors? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport -
My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support
When you buy an iPhone in the U.S. it's locked to that country with the carrier you bought it for.
If you bought the device unlocked in the U.S. it's unlocked, you can use it on any carrier. Even one's outside the country.
If you want to do a repair on a device you bought in the U.S. and your using it in another country, you must send it back to the U.S. Why? That's where you bought it from.
AppleCare Protection Plans and AppleCare Limited Warranties are registered to your hardware.
Your hardware is your iPhone.
Wherever hardware that was bought then that's the country it was designed to be used in and that's where it was manufactured.
Apple is very localized - if you call U.S. tech support, you'll speak to somone in your country.
So, what does all this mean?
In order to do a repair, you need to send it back to the country you got it from.
And we're all customers like you. We understand that you're upset, but Apple isn't gonna bend the rules to one individual.
Policy is policy. Get over it. -
On my Ipod touch 4g all of a sudden all my music sounds as if they were slowed down. What's wrong with my audio?
You need to turn off the Zoom accessibility feature. Tap the screen twice with three fingers to get to normal screen. Then go to Settings>General>Accessibility and turn Zoom off. You can also do that by connect the computer to iTunes and going to the Summary pane for the iPod and go to Configure Universal Access.
For more info see:
iPhone and iPod touch: Home screen icons are magnified or large -
Please help me!!!!!!! what can I do with the message " no service " I have already updated for 5.0.1 (9A406) and nothing happened. Please Help me!!!!! I´m thinking to came back to my nokia. It´s work at least!!!!
Please DO go back to your Nokia. I'm sure people on their support forums will love your whining and idle threats just as much as we do.
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What's up with the Integrated Messaging page? It is slow or inoperable again today.
What's up with the Integrated Messaging page? It is slow or inoperable again today.
What's up with the Integrated Messaging page? It is slow or inoperable again today.
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