What's up with the update of iTunes?
can't install new version. can't uninstall old version. What to do?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
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Similar Messages
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Two previous questions may not have been as clear as I would have liked. I recently upgraded my MacBook 2008 (10.5.8) to Snow Leopard (10.6.8). With the updates came iTunes 11.1.1 and Quicktime 7.6.6. I am still using Garageband 2008 and iPhoto 2008. When I create music in Garageband I usually adjust the volume and save it. Even now when I share the Garageband created files with iTunes 11.1.1, the volime I previously set in Garageband is retained. However, when I use the music to create a slide show in iPhoto 2008 and export to Quicktime 7.6.6, the volume level I previously set is lost and seems to default to a low level. The problem seems to be either in the slide show export from iPhoto 2008 to Quicktime 7.6.6 or in Quicktime itself. Is there a work around, so that I can retain the volume level I had previously set in Garageband, a volume level that seems to transfer without problem to the new iTunes. But then iPhoto 2008 (slide show) possibly or Quicktime 7.6.6 do not cooperate. Before I did the upgrade to Snow Leopard, the new iTunes and Quicktime I had no problems with the set volume being retained in the old Quicktime. The reason I need control over the volume is that all these music files are uploaded to YouTube.
Two previous questions may not have been as clear as I would have liked. I recently upgraded my MacBook 2008 (10.5.8) to Snow Leopard (10.6.8). With the updates came iTunes 11.1.1 and Quicktime 7.6.6. I am still using Garageband 2008 and iPhoto 2008. When I create music in Garageband I usually adjust the volume and save it. Even now when I share the Garageband created files with iTunes 11.1.1, the volime I previously set in Garageband is retained. However, when I use the music to create a slide show in iPhoto 2008 and export to Quicktime 7.6.6, the volume level I previously set is lost and seems to default to a low level. The problem seems to be either in the slide show export from iPhoto 2008 to Quicktime 7.6.6 or in Quicktime itself. Is there a work around, so that I can retain the volume level I had previously set in Garageband, a volume level that seems to transfer without problem to the new iTunes. But then iPhoto 2008 (slide show) possibly or Quicktime 7.6.6 do not cooperate. Before I did the upgrade to Snow Leopard, the new iTunes and Quicktime I had no problems with the set volume being retained in the old Quicktime. The reason I need control over the volume is that all these music files are uploaded to YouTube.
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Not rally a question, just wanted to share my absolute frustration with the update of iTunes...this is, without a shadow of a doubt THE WORST application i have EVER used, Mac or PC! And that's saying something with the amount of PC dross that's out there...Apple...PLEASE update and give us back the old version of iTunes...
Pull down View > Show Sidebar. This will give you back the same functionality of iTunes 10.x.x.
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What is wrong with the updates?
Why all my attempts to install the latest updates - iTUnes 7.0.2 and Security Update for 2006-2007 fail on my iMac G5 each time after I have started downloading them? Anyone else with the same issue?
ZoZo, do you download when Software Update tells you or do you go to something like VersionTracker? Klaus is right that a 10.4.8 combo update ususally takes care of things. What has been happening is that you are trying to update apps that need to be updated incrementally, which is why the combo, which will install all the security and OS inmprovements at one time is a good idea.
DBefore you run the combo, repair permissions, and make sure to disconnect all firwire peripherals, and run permissions repair after as well, iTunes changes a lot of them for most people.
Do post back and let us know how you make out,
Miriam -
I.C.S.FOR RAZR & MAXX..Well Not Yet But this is what there Going With the Update Is 6.12.181
According to a Article i read in Droid-Life I.C.S Soak Test Could Begin Next Week if this is So We should Get the Update shortly after That.. B33
http://www.droid-life.com/2012/03/30/razr-razr-maxx-and-htc-rezound-receiving-ice-cream-sandwich-updates-as-early-as-next-week/If you mean Jelly Bean... You can read about some of the reported features that it will come with from http://www.techradar.com/news/software/operating-systems/android-jelly-bean-what-we-expect-to-see-1036013
As for the reason that a carrier does not report any up and coming updates because after a week of reporting the update coming users start demanding that it gets release now, look at the post about the devices that will receive ICS, users are already asking why they haven't received the update that they have been promised even when a release date was never reported.
And dont forget if they report that the release date had been changed or temporarily cancelled, this is when the lawsuits threats starts. -
Qosmio F10: What to do with the Update Tool CD after motherboard replacement?
Hi, Hoping someone can help.
My F10 has had three new mother boards since the first one broke down. Fortunately I had paid for the extended warranty. However, when it came back this time they had formatted my hard drive because they changed the chip set. Now it can't find a TV signal and the FN Keys dont work. They sent me new CD Roms entitled "Update Tool" and "Qosmio Player Update", but they don't do anything to help the problem. Anybody got any ideas or does it need to got back again?
Thanks in advance
ChrisOk, I think the engineer will install everything again and will make an update.
By the way; I think the bundled Qosmio Update Tool CD is a booting CD and its necessary to boot up from this CD to install the proper system drivers for the new hardware components.
The complete update process will take about ten minutes. Follow the on-screen
instructions.
After approximately 5 minutes, the copy process is complete. The message
The media will update software, please do not remove it. Hit any key to Shutdown
is displayed. Press any key to shutdown. Turn on the power of the computer and follow the on-screen instructions.
The Update Tool CD for Qosmio screen then appears and the process of updating the software begins. This can take approximately 5 minutes and the
computer will reboot to complete.
The Qosmio Player Update only works if the Qosmio Player was installed on the HDD.
This is true for original Toshiba image installation.
Note: Do not install the Player if it's missing!
- Boot the PC with the QosmioPlayer update CD.
- Select desired language with allow key and press the Enter key.
- Select desired Country/Region Code and Keyboard Code with allow key and press the Enter key.
- Follow the on-screen instructions -
After the 2014 update photoshop won't talk to Bridge or Lightroom. What went wrong with the update?
When I try to export images from Lightroom or Bridge to Photoshop now I get a message that Photoshop won't start up when it is already open and running.
Update your graphics driver and/or turn off GPU acceleration in the Performance prefs.
Mylenium -
HT5035 Where do I find my $ balance now? It disappeared with the update.
I'm very frustrated with the update to iTunes. It lost the links to my libraries, has no vertical scroll bar in either my libriaries OR iTunes store forcing me to use the keyboard to manuver, and my iTunes store $ balance has disappeared for where it used to display so I can't see how much I have left. I've a few other frustrations with the new iTunes, but so far not knowing my balance is one of the biggest.
Where do I find my balance now?Try "resetting" your Apple ID password > Apple - My Apple ID
Frequently Asked Questions About Apple ID
Apple - Support - Apple ID -
While downloading the latest IOS update to my iPhone 4S, my phone went into a frozen state with the update 2/3's complete. It's remained like this for the past 12 hours. I can't turn the phone off, and I can't connect it to iTunes. Anyone know what to do?
If the place of purchase does not have a 'Lemon' policy (three replacements = refund or complete exchange), sadly you are out of luck.
And Apple themselves do not have any power over what policy a reseller uses. You can call Apple Care and have them replace it, but the odds are you would probably get a standard replacement again like has previously happened. I'm pretty sure Apple holds their own sort of 'Lemon' polocy where if it's been replaced three times through them they'll swap it out for a brand new phone. Not 100% sure though, best bet is too call them again.
And it ***** getting a response like that from their support personel, but hey, they can't all be that bad can they? I'm sure if you plead your case they'll try and help out. I've dealt with them in the past and had one or two people that rubbed me the wrong way, but most of them have been a great help and kept me a happy customer, haha.
Regards,
ThatGuy -
My kid played with the update on my Apple TV. Now it can't play anymore. There is an image on the scrren showing needing connectiong to iTunes. Please show me what to do next. Thanks.
Plug the Apple TV into your computer and do a restore if it doesn't happen automatically.
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When updating my iphone with new software it came up on screen with the cable and itunes sign (which is what I should get when restoration has been completed) yet it is still saying restore. I have tried 3 times and the screen won't change. HELP!
If the sign does not go away it has not completed the restore. So you are incorrect when you say it "keeps completing the restore" if that message is still displayed.
Do you get an error message? If so, what is the error number? -
I was trying to run ITunes 10.7 update on my Mac Pro with Retina dispaly but "An error has occurred" and I was not able to proceed with the update. The message says "The operation was cancelled. (3072)." I have no other messages. Any ideas why I cannot install this update
Scott's solution fixed the problem. It would have been helpful if the update message in the App Store had reported that. I had first tried B Noir's solution -- and received a helpful warning message that a guest user was still logged in to iTunes. I switched over, logged the guest user out, switched back and the update within the App store worked perfectly.
It seems to me that Apple should invest a little time and effort in making their error/warning messages easier to decipher. I have to come to the forum every time something happens. Why not simply have a dialogue window that opens up to explain the most likely issues? -
My computer popped up with an update from iTunes several days ago. I downloaded the update. When I went to open iTunes on my computer, it gives me the following error messages...
Missing MSVCR80.dll file.
Error 7 (Windows error 126)
I tried to download iTunes again from the website and repair the problem, to no avail. I've tried several times, but cannot get it to open. I have a Windows 7 machine. My iPhone 5 and iPad work fine and have not asked me to update. I've never had a problem with iTunes before. I hate to delete it entirely from my computer and start over. I'm afraid I'll lose all the music I have downloaded there. What do I do?Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
How do I hide old podcasts in iTunes 11.1 and What's Up with the New Podcast Pane?
FIrst of all, I'm having fits with this "new" way of managing podcasts.
For years, I have managed the podcasts on my iPod (and now my iPhone 5) by manually syncing the device with my subscribed podcasts in iTunes. I have iTunes set to download the most recent episode of each of my podcasts and to keep all episodes until I delete them. Some podcasts I listen to or view only my MacBook Pro and I don't sync these to my iPhone. This has worked fine for years.
I moved to Apple's dedicated Podcasting app when I purchased my iPhone 5 earlier this year, but I maintained the manual syncing as I had done, using the app only to play the podcasts, not to subscribe to or download them.
I upgraded my iPhone 5 and iPad 3 to iOS 7 on launch day and downloaded iTunes 11.1 to my MacBook Pro, running OS X 10.8.5. The iOS upgrades went flawlessly for both of my devices, but iTunes has been a problem. It was sluggish when I first opened it, with lots of spinning beach balls. When I opened it for the first time, I went to the Podcast section and to my list of podcasts. They all now had "Subscribe" buttons by each of them (I was already subscribed to the podcasts in iTunes before the update). I assumed that I had to click the buttons to activate subscriptions in iTunes, but low and behold I discovered that it subscribed my iPhone 5's podcast app to ALL of the podcasts in my list (even ones that I don't put on the iPhone). It also started DOWNLOADING all of the episodes of these podcasts to my iPhone which, had I let it continue, would have eaten all of my bandwidth on Verizon for the month (and then some), plus the iPhone would have been filled up long before it could finish downloading the episodes.
I managed to get the iPhone's Podcast app to stop downloading these episodes, then I manually deleted all of the podcasts that didn't belong on the iPhone. I then had to go through all of the podcasts in the app and click a yellow box that said they hadn't been updated and wouldn't resum updating until I clicked the box.
Then I went back to iTunes 11.1, where I discovered that ALL the podcast episodes for my subscriptions that are still available for download in their feeds were now listed (2,000+ episodes), with previously listened-to episodes now showing with a cloud download icon next to them. Even more frustrating, I can't delete these from iTunes even though I've already listened to them and, even more frustratingly, the "Subscribe" button remains by each podcast in the list.
All I want to do is remove these previously-listened to podcasts from my lists, remove the subscribe buttons (since I'm already subscribed in iTunes), and continue to manually sync my iPhone's podcasts with iTunes as before. What do I have to do to make this happen? And if these are new "features" of the new iTunes, please share with your team that, while there are many who update wirelessly over their cell carrier's bandwidth, others of us don't have the capability (or desire) to do things this way and we want to switch this off and return to the "old" way of doing things.
Any ideas on how to fix iTunes 11.1 to return to the old way of doing things would be greatly appreciated!What really cheeses me off here is that Apple isn't allowing users enough customization. With each update of iTunes (and the OS and iOS) we're forced to give up something that worked well for the way we want to use the app and make do with fewer (and lamer) options. If Apple keeps this up, they're going to start losing customers fast. I mean if this isn't fixed soon, I'm pretty sure I'm going to give up on iTunes, and then I'll probably go ahead and get a Galaxy when I need to replace my iPhone.
What I don't understand about how they won't let users delete the list of available podcasts now is why? How is this making it a better program? I can understand that not all users are capable enough to right-click on a feed and select "Show all available episodes", so I can see why they want the complete list to be the default (and, surprise, it already was). But to not give users the option to delete that list? It's inconsiderate because it makes navigating feeds with a large back catalogue really frustrating. I'm flabbergasted that no one at Apple considered all the podcast feeds that keep hundreds of episodes available when they removed this feature. It smacks of rank incompetence.
What improvement were they trying to make here anyway? There was nothing wrong to my mind about how podcasts were managed in previous versions. Whatever improvement they were trying to make here, they should have realized that many users would at least want the option to keep things the way they were.
And reverting to a previous version is no solution. I can't sync my iPhone with the new iOS without this update, and (while I do have some issues--specifically how you can't play podcasts in the Music app anymore) I do like the new iOS. -
I have no idea what to do with the payments for stuff I bought on iTunes.
Ok I had a card from a rebate atatched to the account and it has just expired. Now itunes wants me to pay from a different card for the things I bought in the week before it expired. I had the amount needed to pay for what i bought on the rebate card and bought my last thing before the card expired because i thought it would be stupid to let the money go without actually using it. I was looking today (it expired overnight) at itunes and now its saying i need to pay for them because the have not been pasyed for yet or something like that and i need to update the billing adress but i cant and dont want to one because i dont want to pay for something i had already had the money to pay for and they didnt charge me on it or something and 2 because i dont have another card to use bc i do not have a credit or checking or any card bc other than the rebate card i only have cash. sorry my question is so long but thank you for all the help you people can give me. ps i cant even get a card bc im 15
The rebate card that my mom let me use was after they had bought a new phone and try had let me have what was left on it 7.92 and it counted as a visa credit card so I could use it to activate my account the problem is that I bought the stuff before it expired and it is now expired and it's sayin I still need to pay for what I bought with the old card and I don't want to pay twice for the same things that's just stupid I'm goin to get a gift card for the lowest amount so I can still get the free stuff but I don't think I should be responsible to pay for something thy I bought with a card that had the money on it for them to charge bc they debt send out the bill to them when I got the stuff bc there is stuff on it for like Monday saying I need to pay for it when the card didn't even expire till Thursday night
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