What's with the beach ball of death?

I see it more frequently than when I first purchased my macbook.  Don't get me wrong, I love my mac and it's still faster than anything out there but why does it appear more than before especially when using Mail, iPhoto, and especially iTunes?

First, back up all data immediately, as your boot drive might be failing.
Take these steps when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.

Similar Messages

  • I get the beach ball of death when I empty the trash on my new 10.7 Mac. Even in safe mode

    When I attempt to empty the trash I get the progress bar with message on how many items to empty and I get the barber pole lines but it never really starts to empty. I just have the beach ball of death. Everything else on the MacBook Pro comes to a halt (if you wait about 5 minutes an app selected to quit might quit). You can click on the X to stop emptying trash and it says it's stopping but it keeps showing the marching progress bar and the beach ball keeps spinning.
    Running 10.7. 8 gigs ram 2.0 ghz i7. 15".
    The only way to shut down is force quit holding down the power key. Tried it in Safe Mode with same results.

    I had the same problem.
    Your advice solved my problem.
    Thank you for the original post. And the two updates.
    I nominate you for "15 Points." 5 for your helpful answer. And another 10 because it was correct.
    Apple's Support Community needs more people like you.
    If I had posted a question and no one answered, I'd say, "the **** with it."
    Instead, you came back - not once but twice - to provide updates.
    Again, thank you.

  • Ever since i updated software on my macbook pro, yahoo mail new version is constantly crashing with the spinning ball of death. any ideas?

    ever since i updated software on my macbook pro, yahoo mail new version is constantly crashing with the spinning ball of death. any ideas?

    What is the exact spec of the clips that cause the problem?
    (Open one of the files with QuickTime and press Cmd+i to open the Inspector - then report back with the what it says).
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  • Finder periodically plagued with Spinning Beach Ball of Death

    SBBOD = Spinning Beach Ball of Death
    Could someone who understands MacOS X internals please explain to me why the finder needs to wait for an external Firewire drive to spin up to:
    1. Open an app from the doc. (sbbod until the FW drive spins up)
    2. Quit an app via right clicking the dock icon of the app. (shows 'Application not Responding' until FW drive spins up then
    'quit' is the available choice)
    3. Get a running program to respond. (sbbod then app responds as usual when FW drive spins up)
    Let me set the scene. I do not have 'put drives to sleep' in energy saver. Spotlight is configured to ignore all of my external volumes. None of my apps use the external volumes for scratch or anything else. I rarely if ever directly save to an external volume from any application. I cannot change the behavior of the FW drive going into Stand-By mode (I've checked with Seagate and the feature is not changeable via firmware or dip-switch/jumper settings)
    My only thought is poor filesystem buffer cache management. Problem is even that doesn't make sense. If I haven't read from or written to the external drives there shouldn't be ANY in memory buffers associated with the now in stand-by state firewire drive.
    The SBBOD usually only takes 5-10 seconds to go away and Finder behavior to return to normal. I know it sounds 'petty' but it definitely is a flaw in what is supposed to be (and usually is) a very responsive GUI. I've experienced this annoying behavior with the standard Apple apps (Mail, Address Book, iCal, iTunes etc) and my 3rd party apps (Photoshop CS3, Excel, Word, Cisco VPN client. I'm thinking about writing a crontab entry to 'touch' the FW drive every few minutes to keep it spun up as a workaround.
    Running 10.6.1 and hoping Apple would have gotten it right with this release.

    AFAIK, the Seagate bare HDs don't have that limitation. At least the 750 GB SATA, ST3750640AS, one doesn't have the standby mode. Neither do any in that family. Spec sheet at http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=Barracuda7200.10_SATA_750.3GB&vgnextoid=138697c102ede010VgnVCM100000dd04090aRCRD&locale=en-GB

  • What's with the spinning ball?

    Sometimes, when transferring even just one song to my iPod, the beach ball spins for 15-30 seconds, during which time, of course, I'm unable to do anything. I have the latest firmware and have verified the iPod in DIsk Utility to make sure all is well. My 3G 'Pod never did this.

    Been through these?
    The Five Rs.

  • My MacBook Pro keeps freezing for a few seconds (sometimes with the beach ball)... HELP

    My computer would not boot up past the grey screen a few days ago so I brought it into the Genius Bar and they fixed it. It finally turns on but I find it's constatly freezing for about 2-10 seconds every once in a while. Whether it's in Safari, Outlook, iTunes, VLC, etc. everything stops and sometimes I get the beachball. I tried disk repair and permissions repair, so I'm not sure what to do next!

    try doing a SMC RESET if you've tried repair permissions...

  • IMac 20" was running very slow (could not even scroll without the spinning beach ball of death), The computer was operating on OSX 10.5. After a lot of attempts of diagnostic attempts, have resorted to an erase and reinstall. says it will take 60  hours!

    Working on my friends iMac 20" computer. It is 2.66 ghz, and was running 4mb of ram when the computer started acting up on OSX 10.5.
    When I was called over the computer was so slow that I could not even scroll without getting the beach ball of death. I checked the activities moniter, and found an HP application was taking up 46% of the CPU. We attempted to go in and uninstall all of the HP applications, but the computer ended up freezing. Ended up doing a hard shut down, and decided to run disk utilities. Repaired both Permissions, and Disk. Restarted... no difference. Thought of restoring the computer to when it was working fine via Time machine in disk utility mode... failed. Finally resorted to deleting the hard drive, reinstalling Tiger, and upgrading.
    After what seemed like forever for the hard drive to erease, attempted to reinstall. Ended up taking almost an hour to verify the disk, and then announced, that it would take 58+ hours to install. After leaving it for 3 hours, the number was going up, and was not installing.
    I then thought the problem would be the 2nd party ram. We replaced the paired 2mb's to give 4mb's with the origional paired 1mb's providing now 2 mb's. Attempted to reinstall osx. Same problem 60+ hours after 3 hours of letting it sit.
    What to do now? Is it the logic board? Could it be a faulty hard drive? Should I attempt in firewire more from another computer? Do a 7 pass erase over the hard drive? Run Disk warrior?
    If anyone could give some info on why this is so blessedly slow that would be great thanks!

    Decided to try and chek out the hard drive more extensively. SMART, states that it is verified. After running Diskwarrior and repairing all of the disk and the permissions, and running a hardware test, everything seemed to be running fine.
    Went back to disk utilities, checked disk and permissions again, verified. SMART states it is verified.
    Attemping now to install Mac OSX 10.4.7 from the original install disk. I am currently attemting the basic install, no programs, nothing. It has been over an hour, It is 44% of installing the base system Part 1, announcing 5 hours and 53 minutes.
    When I did erase the hard drive yes I selected to write over zeros once. I then erased a second time from Diskwarrior.

  • Spinning beach ball of death when turning on wifi

    Whenever I try turning on wifi via the wifi icon on the top dock, I get the beach ball of death for about 2-3 minutes. then everything just runs slow. I can do it much quicker from System Preferences. it's like what ever is happening with the icon is just hanging up.
    Any thoughts?

    No one has seen this?

  • IMac bootup issues and spinning beach ball of death.

    Hello Hello.
    So I was recently given a brand new iMac 27inch by Apple, due to the death of my 2008 24inch iMac. Everything has been going great with it until today. I restarted it at some point this afternoon, and ever since then it has been acting quite strange. First thing i've noticed is that when I boot it up, when it gets to the white screen with the gray apple logo and the spinning thing, there is now a transparent rounded rectangle bar at the bottom of the screen for a minute or so...which was never the case before. Then, if it decides to proceed to OSX (sometimes it wont), the beach ball of death never stops spinning, which of course means i can do pretty much nothing. On top of that, it will not connect to the internet...my Macbook Pro connects fine to the wifi, so I know it's not my service. Bottom line, I have no idea what is going on. I've had it only for a couple of months, and haven't really had any problems until now. I'm hoping I'll just wake up in the morning and everything will be back to normal...
    Any ideas?
    Thanks for yer time
    IAN

    I was able to get 'places' working on my Mac Pro by opening a library I created on my Macbook Pro (no crashing experienced in that install from the start) that contained a single geotagged image. The function works fine even after deleting the image, it just seemed to need the location data to get it kicking. I was creating a new library (since started as a trial) and was not upgrading an version 2 library.
    There is obviously a bug here that needs addressing though.

  • IMac late 2009 - beach ball of death

    My iMac is hanging a ridiculous amount - Every 30 seconds or so, no matter how few applications are running, I get the beach ball of death. It'll typically stall for a minute or more. Ugh.
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    System specs:
    iMac Late 2009, 21.5 inch
    Processor  3.06 GHz Intel Core 2 Duo
    Memory  12 GB 1067 MHz DDR3
    Graphics  ATI Radeon HD 4670 256 MB
    Software  Mac OS X Lion 10.7.2 (11C74)
    Thanks,
    Mike

    Yes... took it back to Mac Store who sent it to their depot who did a deeper scan and it was a failing harddrive.  Thank goodness for Time Machine and having backups... I am not as stressed as I would have been.  However, they reinstalled it with Snow Leopard instead of my purchased Mountain Lion.  When I brought it home I imported from Time Machine.  But another issue reared its head and fought with its password issues (seriously, hours of work there) only to find that I could not upgrade from SL to ML on my disc.  I did a check for software update from the Apple Icon (no Apple Store in SL) and it downloaded 1.6 GB of 5 updates (what appears to be the Java and others that are making the rounds currently).  When this installed I was unable to log in at all, unable to get past the login screen, with some heavy duty serious lag and blue screens.  So I am BACK at the Mac Store and having them do a complete wipe (again) and installation of Mountail Lion this time.  In theory I should be able to take my machine with a new harddrive, Mountain Lion installed, back home and import form Time Machine. 
    Preach it from the rooftops and mountains... buy an external hard drive and install Time Machine.  Seriously!  Do it now!  I am very happy that I finally, after a year, got around to doing this in time.

  • Beach Ball of Death and Freezing Apps

    For the past couple of days, I've been having some strange occurances on my 2007 MacPro (2,1) where, in certain apps, the Beach Ball of Death will appear and the app will freeze or hang.  I can be using the app for some time and perhaps do one thing, and the BBOD appears, the app hangs and the only way out is to Force Quit.  It has even happened once or twice with Finder which forces a reboot.
    The app it tends to hang most in is Toast, especially when I go to burn a DVD.  It will start the burn process, then just hang (the optical drive will start to spin up-- as if to start the burn-- then spin down and the BBOD appears. A Force Quit ensues.  I can try to burn again and again but no luck, unless I restart the Mac Pro. Then it will work, no problem.
    But it has also hung using Mail, Final Cut Pro, Photoshop and especially Time Machine.  I've gone as far as disconnecting Time Machine drive just to see if it is the culprit, as the majority of the initial hangs seemed to be associated with seeing the TM menu "clock" spinning, indicative of TM is doing a backup. Except the backup is taking forever and apps begin to BBOD as it spins.  I can check the TM Buddy widget, which just says:
    "Starting standard backup
    Backing up to: /Volumes/TM Backups/Backups.backupdb"
    Normally there's a lot more information than these couple of lines, especially if TM has been going a while.
    If I try to stop TM using the TM pulldown menu, the BBOD appears and it hangs, yet the clock icon continues to spin.  And if I try to Force Quit, it hangs (and on one or two occasions, the Finder has even showed a BBOD and hung.  And while I can move the cursor and click around the Desktop, there is no response.)  If I click on an app in the Dock, then the icon freezes in the Dock at its Magnification position and I can do nothing to make it go back. Then I usually just do a reboot and all is well for a while.
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    The only software I've added (on Monday and the problem started Monday) was a Seagate Diagnostic program to test some external USB Seagate GoFlex archive drives-- these are not always connected or mounted to the Mac Pro. When I started experiencing problems-- and it crashed or hung several times on Monday-- I trashed the Seagate Diagnostic program.  The TM has also been shut down and unplugged as I tended to see more hangs and BBOD when it was in a backup process.  (The first TM backup of the day goes smoothly.  An hour later, when it automatically begins another backup, the TM clock icon spins forever and trouble ensues as noted above)
    I'm wondering if it is my main Macintosh drive.  It is a 250 GB drive, about 70% full and has worked fine until now.  Because the Finder continues to work, even though apps are BBOD or hanging, I'm not sure about that though.
    Any suggestions would be greatly appreciated!  Thanks!

    Do you still have the original installer dvd's?  If so run Apple Hardware Test.  Also since you recently added more memory also run Rember (a GUI layer on top or memtest).   I wouldn't trust TechTool for reliable memory tests.
    The only software I've added (on Monday and the problem started Monday) was a Seagate Diagnostic program to test some external USB Seagate GoFlex archive drives-- these are not always connected or mounted to the Mac Pro. When I started experiencing problems-- and it crashed or hung several times on Monday-- I trashed the Seagate Diagnostic program.
    Hmm, coincidence?  Maybe, maybe not. 
    If the Seagate Diagnostic program was the one I found here you probably did not remove all of it.  Specifically the kext's it installs.
    /System/Library/Extensions/MaxtorPowSecDriver.kext
    /System/Library/Extensions/SeagatePowSecDriver.kext
    If they are there move them to the trash (proably need your admin password to allow it) and reboot.
    If the Seagate Diagnostic program is not the one I found. The do the following in terminal and post the results:
    kextstat -kl | awk ' !/apple/ { print $6 $7 } '

  • "beach-ball of death" after updates

    My woeful story.
    My macbook pro kept on giving me the beach-ball of death crash shortly after doing some updates so I ended up restoring the whole hard-drive from my time machine backup. No improvement so I tried another backup from my time machine - still no improvement.
    I was convinced it was a hardware problem, however, I though I would try a fresh OSX install from the install disc just to rule out software. This fixed the problem and I spent the next 48 hours reinstalling everything manually.
    Everything was going fine until last night when I ran the final mac update and installed Java 4, Safari and an HP printer update. The weird thing was that 2 separate check boxes came up for Java 4 that were exactly the same so I unchecked on of them.
    Anyhow upon restart the computer was giving me the same kind of error except this time it crashed when I attempted to use any of the icons/dropdown menus in the tool bar at the top or anytime I tried to right click to use a menu. If I left these alone it would be fine.
    I then downloaded the "stand alone" installers for Java and safari on my other computer. When I tried to instal them on my macbook pro I would get to the install screen but the computer would crash when I pressed the install button.
    I tried re-booting in safe mode and everything seems to work fine, however, when I try to re-install the "stand-alone" updates nothing happens.
    I have done everything I can think of including the usual repair permissions etc. but can't fix it.
    Luckily I had backed it up on my time machine before the last update so I am attempting to reinstall again to a point that I know works okay.
    Thanks for any help

    Start with http://www.thexlab.com/faqs/sbbod.html

  • Top Sites = Beach Ball of Death (Facebook)

    Most of the time when I try to access facebook through the topsites, it causes Safari to stop responding and gives the beach ball of death. It occurred with my espn ffb page too, but facebook is more common.
    Apple is just trying to make safari look like an iphone, but failed big time on this one. It's like Microsoft's blue screen of death, do you really want the same sort of association with the beach ball?
    Safari 4.03 on OS10.4.11

    HI,
    It would be easier to help you if you would click: My Settings on the right side of this page and tell us which Mac you have and which Mac OS it's running. Much easier to assist you with your profile available. Thanks!
    Is your Mac's graphic card may not be compatible or up to date for TopSites.
    Safari 4: Top Sites, Cover Flow features require compatible graphics card
    *Safari 4 minimum requirements:*
    -Any Mac running Mac OS X Leopard 10.5.7 or Mac OS X Tiger 10.4.11 *and Security Update 2009-002*
    -Mac with an Intel processor or a Power PC G5, G4, or G3 processor and built-in FireWire®
    256MB of RAM
    -Top Sites and Cover Flow on Mac OS X Tiger require a Quartz-Extreme compatible video card.
    Make certain you have that Security 2009-002 installed. Go to System Preferences/Software Updatess - Insatlled Updates.
    Of your Mac meets the minimum requirements for Safari 4 ... try Safari maintenance.
    From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
    from the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
    Quit Safari.
    Go to Home/Library/Caches/Safari and delete all the sub-folders within that one.
    Safari add-ons can cause performance issues or other situations
    Mac OS: Web Browser Quits Unexpectedly or Stops Responding
    Mac OS X: How to force background maintenance tasks (logs and temporary items)
    Repair disk permissions:
    Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
    Carolyn
    Message was edited by: Carolyn Samit

  • Macbook pro, beach ball of death

    I have a MacBook Pro, OS10.7.5, 2.2Ghz, Intel Core, 4Gb memory. It's annoyingly slow sometimes and the "beach ball" of death apperas regardless of the program I use. It sometimes appears even if I am in Finder and try to open a folder.After about 6 sec, the ball disappears, and I can operate the software. Periodically it comes back, I wait...then go back to using the laptop. Is it the OS causing it? My hardware? My drives? My memory? It's soooo annoying because I have to wait until it disappers so I can continue working. Any suggestions? Much appreciated.

    I am having the same issue as above stated. Mac book pro 10.7.5 2GHz i7  4GB 1333 DDR3
    The machine is freezing up perodically. Force qui will show Google Chrome as not responding. Trying to quit Chrome does nothing, and the force quit window sits there until there is an error. The error stats the a connection to a windows station had been interrupted and timed out.
    The machine is running simultanious RDP sessions into two different Windows servers in addition to that one of the servers is given permission to access the local drive soreport save time is decreased. I followed instructions above and sadly was not lucky enough to find pacesupport. Here is a copy of the report from Etre Check:
    Hardware Information:
              MacBook Pro (15-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,2
              1 2 GHz Intel Core i7 CPU: 4 cores
              4 GB RAM
    Video Information:
              AMD Radeon HD 6490M - VRAM: 256 MB
              Intel HD Graphics 3000 - VRAM: 384 MB
    Startup Items:
              KeyAccess - Path: /Library/StartupItems/KeyAccess
    System Software:
              Mac OS X 10.7.5 (11G63) - Uptime: 1 day 1:15:59
    Disk Information:
              Hitachi HTS547550A9E384 disk0 : (500.11 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (413.23 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              JMicron USB to ATA/ATAPI bridge 320.07 GB
                        disk1s1 (disk1s1) <not mounted>: 209.7 MB
                        Time Machine Backups (disk1s2) /Volumes/Time Machine Backups: 319.73 GB (217.49 GB free)
              Apple, Inc. Keyboard Hub
                        Apple Inc. Apple Keyboard
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple, Inc. MacBook Pro
    Kernel Extensions:
              com.parallels.kext.prl_usb_connect          (7.0
              com.parallels.kext.prl_hypervisor          (7.0
              com.parallels.kext.prl_hid_hook          (7.0
              com.parallels.kext.prl_netbridge          (7.0
              com.parallels.kext.prl_vnic          (7.0
              com.sophos.kext.sav          (8.0.14)
    Problem System Launch Daemons:
              [not loaded]          ftp-proxy.plist
    Problem System Launch Agents:
    Launch Daemons:
              [loaded]          com.adobe.fpsaud.plist
              [loaded]          com.bresink.system.securityagent3.plist
              [loaded]          com.google.keystone.daemon.plist
              [loaded]          com.microsoft.office.licensing.helper.plist
              [loaded]          com.parallels.desktop.launchdaemon.plist
              [loaded]          com.sassafras.KeyAccess.plist
              [loaded]          com.sophos.autoupdate.plist
              [loaded]          com.sophos.intercheck.plist
              [loaded]          com.sophos.managementagent.plist
              [loaded]          com.sophos.messagerouter.plist
              [loaded]          com.sophos.notification.plist
    Launch Agents:
              [loaded]          com.google.keystone.agent.plist
              [loaded]          com.parallels.desktop.launch.plist
              [loaded]          com.parallels.DesktopControlAgent.plist
              [loaded]          com.parallels.vm.prl_pcproxy.plist
              [loaded]          com.sassafras.KeyAccess.plist
              [loaded]          com.sophos.uiserver.plist
    User Launch Agents:
              [loaded]          com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.pli st
    User Login Items:
              iTunesHelper
              Google Chrome
    3rd Party Preference Panes:
              Flash Player
              KeyAccess
    Internet Plug-ins:
              AdobePDFViewer.plugin
              AdobePDFViewerNPAPI.plugin
              DirectorShockwave.plugin
              F5 SSL VPN Plugin.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              googletalkbrowserplugin.plugin
              JavaAppletPlugin.plugin
              MeetingJoinPlugin.plugin
              npgtpo3dautoplugin.plugin
              o1dbrowserplugin.plugin
              QuickTime Plugin.plugin
              SharePointBrowserPlugin.plugin
              Silverlight.plugin
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin.plugin
              WebEx64.plugin
    Bad Fonts:
              None
    Top Processes by CPU:
                   3%          helpd
                   3%          WindowServer
                   2%          EtreCheck
                   2%          InterCheck
                   1%          Google Chrome
                   1%          activitymonitord
                   1%          BIG-IP Edge Client
                   1%          Activity Monitor
                   1%          prl_disp_service
                   1%          SystemUIServer
    Top Processes by Memory:
              221 MB             InterCheck
              209 MB             SophosManagementAgent
              176 MB             Google Chrome
              61 MB              mds
              61 MB              Finder
              61 MB              Microsoft Word
              61 MB              WindowServer
              53 MB              BIG-IP Edge Client
              51 MB              Google Chrome Helper
              37 MB              DashboardClient
    Virtual Memory Statistics
              673 MB             Free RAM
              2.17 GB            Active RAM
              348 MB             Inactive RAM
              852 MB             Wired RAM
              4.81 GB            Page-ins
              277 MB             Page-outs

  • Safari and the beach balls

    So I have safari and after a few mintues of use it locks up with the beach balls telling me to wait. It will do this for about 5 minutes straight then after a few minutes of smooth use it will do it again. I have uninstalled and reinstalled Safari many times and that does not seem to work. Maybe I'm not erasing it completely, but I put it in the trash and empty my trash. Help would be greatly appreciated.

    Hi,
    Try troubleshooting the Safari .plist file.
    Quit Safari. Open a Finder window. Select your Home Folder in the Sidebar on the left. It has a small house icon. Then open the Library folder then the Preferences folder. Move the com.apple.Safari.plist file from the Preferences folder to the Desktop. Restart Safari. If you don't see any beach balls, move that .plist file to the Trash. If it still freezes ..
    From your Safari menu bar click Safari / Preferences then select the Extensions tab. If you have any installed, turn that off, then try Safari.
    If Extensions aren't causing the beach balls, try resetting Safari. Back to your menu bar click Safari / Reset Safari. Select the top 7 buttons, click Reset.
    And back to the menu bar again, click Safari / Preferences then select the Security tab. Deselect: Enable plug-ins. Restart Safari. If you don't see any beach balls, then you have a third party plug in causing the problems. Troubleshooting help here. http://support.apple.com/kb/TS3230?viewlocale=en_US
    Carolyn
    Message was edited by: Carolyn

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