What's with the ILD charge?

I have found countless links about this ILD company slipping charges on to Verizon phone bills without people actually asking for this service (whatever it is). Their website makes it look like a merchant type service while the charge on my bill eludes to a "Fone Right Voicemail Mthly Fee". This is a joke! Why would Verizon allow such a thing to take place is beyond me. Apparently, ILD does have legitimate contracts with the telephone companies to allow their services but sticking them on there through tricky backdoor means should never been allowed by Verizon. Of course, maybe they don't care about losing a customer who has to deal with this but I can't imagine them losing customers who pay well over a $1,000 a year in services simply to allow this company to start charging ($14.95) at will for unnecessary, unasked for services.
Please tell me there is hope to have this removed without having to drop my services altogether and switch to a cable provider.
Has anyone out there had this similar issue and any help from Verizon or is it time to switch away from a company that allows this to happen?
UpsetConsumer

PC7812,
I couldn't agree with you more about your sentiments/statements. It's crazy to see this stuff take place when it should be obvious that protective mechanisms should be in place for the consumer. I guess we're witnesses to the shaddy background deals that take place so that the big guy can make an extra buck.
Well, I have some good news to my initial post.
I contacted ILD services (who deny any immediate responsibility for the service being assigned to me) they kindly forwarded my email to Fone Right.
I contacted Fone Right and they have kindly agreed to refund two months of this service but it will take several billing months to do so. I will follow up if this actually occurs. Their reasons for why this charge occurred were erroneous and they could not substantiate who or why the service was assigned to a phone that already had this service. The person they referred to doesn't live in my home and I have never heard of them.
Moreover, I have addressed the real issue for my inconvience. I terminated my service with Verizon and have switched to Comcast triple for ALL of my services. I now have an internet connection speed that approaches 20Mps and have High Def TV to boot and all for less than what I would have paid with Verizon. Comcast has never allowed such "Add on charges" for other services not related to comcast.
Cheerfully, UpsetConsumer (not so upset anymore)
Message Edited by UpsetConsumer on 02-15-2009 03:02 PM

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