What's with the monthly subscription? Can we no longer just buy the program as a one-time fee?

Yes you can, but they have made it very confusing as to that option (trying to get folks to use subscription -- please let them know what you think of this policy). The link is at http://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software _sl_mostpopular.html. The default is the subscription, but if you click on the "I want to buy" drop down list there is both the full and upgrade versions available. It is so confusing that if you don't know it is available you would probably never find it. I did not find it until some other MVPs pointed it out and several of us have complained.

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Why can I no longer just type the name of a site in the address bar and be taken straight to it?

Now instead of being taken to the site I get taken to a google search result. It was such a convenient feature...is there something I need to change settings wise?

-> Tap ALT key or press F10 to show the Menu Bar
-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now do this:
-> go to View Menu -> Toolbars -> select Menu Bar and Navigation ToolBar -> unselect All Unwanted toolbars
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Use custom settings for history"''' -> REMOVE Checkmark from "Permanent Private Browsing mode" -> place CHECKMARKS on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> Click OK on Options window
-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

I downloaded Creative Cloud Book lessons, but don't now what to do with them so I can open in Photoshop and follow the lessons

I downloaded the files from the Adobe Photoshop CC Book
In in my 'download' folder.
I don't know what to do with them so I can use them as I follow the lessons in the book
Thanks all,
Cate

You also need to have the Photoshop CC installed in your system. You can use the trial for 30 days. https://creative.adobe.com/products/creative-cloud
Regards
Rajshree

My gen 4 ipod shuffle is not showing the green light when I switch it on (Green area shown). But when I plug it into the computer there initial orange blink and then solid orange. What wrong with it and how can I fix it.

My gen 4 ipod shuffle is not showing the green light when I switch it on (Green area shown). But when I plug it into the computer there initial orange blink and then solid orange. What wrong with it and how can I fix it.

Hello Korawees,
I was researching the issue you are describing and had a recommendation. The device is very simple, so the software troubleshooting for it is pretty limitted so I think you shoud restore the iPod shuffle and re sync the content. That way, if it is a software issue, this will fix it. Here is the article named Restoring iPod shuffle to factory settings found here: http://support.apple.com/kb/HT1481.
Before Starting
It is important to understand the difference between "update" and "restore." Update does not affect your settings or songs, it simply installs updated software that controls iPod shuffle. Restore erases the disk and restores iPod shuffle to its original factory condition with updated software. If you only need to update iPod shuffle, this should be done on the computer where music is normally synced. Updating on another computer will result in all songs being removed from iPod shuffle.
Warning: Because Restore erases all songs and files on iPod shuffle, make sure to back up any files you've saved on iPod shuffle. Your songs, podcasts, and audiobooks can be synced back to your iPod shuffle if the items are part of your iTunes library.
How to restore iPod shuffle
Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.
Download and install the latest version of iTunes if you do not already have it installed.
Open iTunes, and then connect iPod shuffle to your computer.
After a few moments, iPod shuffle will appear in the Devices section on the left side of the Tunes window.
Select iPod shuffle under Devices and you will see information about it appear in the main iTunes window under the Summary tab/button for iPod shuffle (3rd and 4th generation) or the Settings tab/button for iPod shuffle (1st or 2nd generation).
The Version section tells you whether iPod shuffle is up to date or needs a newer version of the software.
Click the Restore button. You will be presented with one or more restore options that may prompt iTunes to automatically download the latest iPod Software. The 4-possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software currently on your computer.
Restore Option 4: Restore and Update - Restores after downloading the latest iPod Software on your computer.
If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
A progress indicator will appear on the computer screen indicating that the restore process has started. Do not disconnect iPod shuffle during the restore process.
After the restore process is complete, the iPod shuffle's status light will flash orange continuously. The iPod Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences as you did when you connected your iPod shuffle for the first time.
When you come to step 7, I recommend Restore Option 4.
Take care,
Sterling

Switching to the monthly plan for photographers. Trying to downloading the Photoshop CC. What are the steps? Where do I find the app on my desktop?

I have the free Creative Cloud, which ends Sept. 5, 2014. I have switched to the monthly plan. Do I just update the Creative Cloud for just PhotoshopCC and Lightroom 5 or do I have to download PhotoshopCC again?
I tried to download Photoshop, but it asks my to choose the place on my hard drive (C). I can't seem to find it to open it up. I need help. Can someone please guide me through this?
I also have Lightroom 5 under the Creative Cloud that I have to switch.

Geez, don't mix up everything! The free CC access may or may not include full access to all apps. Now, with the monthly subscription for photographers, you will only have access to PS, LR and BR. So it seems, you already have all the apps installed, so no need to download anything again. With the beginning of your new subscription, you change the account details in your CC account manager and then either it deletes the apps which are not licenced or you just won't be able to start them anymore.

I'm trying to download the monthly subscription versions of photoshop and lightroom, but I keep getting a server error message? Any thoughts?

Hey, I'm trying to download photoshop and lightroom for the subscription of $10 a month. but can't seem to get on the page for it. I keep getting a server error message, yet when I click the button to check their server it says everything is working fine. Any ideas?

Steveclack please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve Error 207.

I already have a subscription for Captivate. I would like to add InDesign. Does it make more sense to just buy the while package @ the $49/month rate?

I already have a subscription for Captivate. I would like to add InDesign. Does it make more sense to just buy the while package @ the $49/month rate?

As of now, Captivate & In design can not be clubbed together. You can buy the CC complete package or go for single app.
Regards
Rajshree

I have a version 1 iPad. I would like to be able to use my LCD projector to display content to my students. I have the dongle to attach to the projector, but can't make it work. The process DOES work with my friend's iPad 2. Any advice? Thanks!

I have a version 1 iPad. I would like to be able to use my LCD projector to display content to my students. I have the dongle to attach to the projector, but can't make it work. The process DOES work with my friend's iPad 2. Any advice? Thanks!

Expanding on what deggie said, with an iPad 1 the app you're using must support video out. Only the iPad 2 can mirror the screen. The apps included with the iPad that output to external monitors are given here:
http://support.apple.com/kb/HT4108
For third-party apps, consult the app's documentation or contact the developer.
Regards.

Can I just buy the Iphone itself and activate it later with AT&T

Hi can I just buy the Iphone 4 for the meantime. I'm still under contract with T-mobile for 4 more months. Once the contract is done then I'll sign up with AT&T.

I'm with DaVBMan and Allan. I mean sure you can buy an iPhone without immediately signing up with AT&T but expect to pay around $700-$800 for the phone if you go this route. If you plan to go with AT&T right after your T-Mobile contract is up, you'll pay only $200-$300 (depends if you buy 16gb or 32gb) for the phone, so just wait for four months and buy that time, you should be able to get an iPhone with ease.
Hope this helps!

I have the monthly subscription to both LR and PS. Am I able to download to two devices (i.e., desktop and laptop)?

I have the monthly subscription that includes both LR and PS. Can this subscription be used to download to both a laptop and desktop, or only one?

As Jim states the license allows for one user to install on two devices and use one at a time.

The installed file can not be activated. Since the system does not perform the registration. What can I do?

The installed file can not be activated.
Since the system does not perform the registration.
What can I do?

I have the same issue. When trying to open the acrobat XI Pro for the first time, you are obligated to sign in with your account. But signing in is taking about an hakf hour now, while I have no problems signin in trough adobe.com with the same username and password.

Mail won't work with ATT. They want to charge $15/month or a one time fee or $50 to change the codes

My macmail account suddenly stopped working on my MacBook (says there is a problem with the server). At the same time, the Macmail on my Ipad stopped allowing me to move or to send e-mail. ATT wants to charge me a $15/month fee to ensure it doesn't happen or a one time fee of $50 the ensures the fix is good for 5 days. This is an on-going problem - has happened before but I waited and it corrected itself but it has been 2 weeks now. Genius bar people were not helpful.

Welcome to Apple Support Communities. We're users here and do not speak for "Apple Inc.".
So your internet service provider is ATT, and you are using Apple Mail.app. That's a start.
Are you able to connect to other websites using either your MacBook or your iPad?
Have you tried restarting your home wireless router by powering it off and back on?
Have you tried restarting both your MacBook and your iPad since the problem began?
Can you successfully connect and retrieve your email on either your MacBook or your iPad from another locations, such as free WiFi at a library or fast food restaurant?
Who is your email provider?
ATT (@att.net or similar email address ending in .net)
or
Apple (@mac.com, @me.com @icloud.com or similar email address)
Are you connecting to the internet using ATT U-verse or ATT DSL?
https://ufix.att.com/portal/index.html#All_Services/Email_Repair/email_repair_wo rkflow/launch/step/0
If your problem is with connecting to an ATT email account while using Apple Mail.app:
Can you access your ATT webmail directly from the website using Safari or another browser?
Have you tried verifying your device settings with those published on the ATT on-line support website for Apple Mail?
http://www.att.com/esupport/article.jsp?sid=KB401568
Have you visited the ATT support community forums?
http://forums.att.com
AT&T uses rebranded Yahoo email, so instructions for troubleshooting Yahoo mail might also be helpful
http://support.apple.com/kb/ht5330
If your problem is with connecting to an Apple iCloud email account while using Apple Mail.app:
Can you access your iCloud email account directly from the icloud.com website using Safari or another browser?
https://discussions.apple.com/thread/6015803
(Yes, I realize that there are other iCloud services that are not available using a browser with OS X 10.6.8.)
Message was edited by: kostby

If i choose the monthly plan can i cancel anytime

If i choose the monthly plan can i cancel anytime? I got a new job and want to brush up on illustrator, if i purchase the monthly plan for 29.99 can i cancel anytime? What about the 19.99 plan that is paid monthly but on an annual contract? That one makes you pay every month for a year correct?

Tyler311 I would recommend reviewing the following discussions where this topic has been discussed:
Need to cancel my free 1 month membership CC trial before I get charged for 6 months contract period.
cancel month to month
Cancel month to month membership
cancel month to month
Creative Cloud Month-to-Month Cancellation

Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after a month and only pay for that month.

Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after 1 month and only pay for that month?
Thanks

Hello Tom,
You may sign up for a free trial of creative cloud which you can check out here. Download a free trial or buy Adobe products | Adobe downloads
You may either pay for a month to month membership or annual as listed here. Creative Cloud pricing and membership plans | Adobe Creative Cloud
Let us know if this helps!
Thank you,
Jo-Marie

Who can shed some light on my ongoing connection problem. After upgrading my iPad Air with IOS 7.06, I could no longer connect to the internet. I have 2 MacBooks Air, 1 ipad mini and one iPhone 4S running on the same network, and they are all connected to

Who can shed some light on my ongoing connection problem.
After upgrading my iPad Air with IOS 7.06, I could no longer connect to the internet.
I have 2 MacBooks Air, 1 ipad mini and one iPhone 4S running on the same network, and they are all connected to the net and function well.
So I cleaned up the ipad completely, installed the latest firmware and reinstalled my apps : no connection.
I tried all things of resets and forgets. No result.
I have been fondling with my Airport Extreme 5 , but that did not help much.
This morning I went to a neighbor , hooked my ipad air on his network, typed the password and the thing all worked fine.
I have tried to connect the ipad air as an ethernet client, but that did not work. „Not enough power“ was the statement
Ideas anyone ?

Yes I tried this manyfold. But did not work. Reading on, I took Tesserac's advice. Shut down router and computer.
Start router after 15 minutes and wait another 10 minutes before starting the computer.
Et voila.... everything is back in working order,
Regards form Curacao, Dutch Caribean.
Pete van Linden

What's with the monthly subscription? Can we no longer just buy the program as a one-time fee?

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