What's wrong with Adobe's Bug Management System?
I'd like to submit a bug in Flex SDK, but something is wrong with Adobe's JIRAs.
I can't login with my existing ID,
don't get emails trying to reset the password in case I type it wrong,
can't activate a new account as emails with confirmation never arrive.
I was trying following URLs:
https://bugs.adobe.com/flex/
https://bugs.adobe.com/jira/secure/Dashboard.jspa
Am I missing something?
Thanks!
... the reply can be interpreted in either way...
Anyway doesn't work for me from any computer, home or work.
Trying to contact an admin shows empty list of these. See the picture:
Similar Messages
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What is wrong with Adobe Downloader?
Ok so I wanted to download the cs6 photoshop trial. Downloaded the Adobe downloader, but then it does nothing. It will pop up, but no other messages. I try to sign in but as soon as I hit the enter key the downloader freezes and can only be closed via the task manager. Does anyone know what's wrong?
Here's what I've tried so far:
Uninstall and reinstall (8 times to be exact)
Also ran the cleaner tool
Installed the downloader to every possible location
Signed in before I downloaded the Adobe Downloader
Turned off fire wall
Deleted cookies
PS: the downloader gives me no errors at all.
None of these work.I tried that but I get this error trying to download the second file (1.1 GB)
Access Denied
You don't have permission to access "http://trials2.adobe.com/AdobeProducts/STAM/CS6/win32/MasterCollection_CS6_LS16.7z?" on this server.
Reference #18.8f172cd0.1352890254.12e258d2
I don't recieve this with the other. As of right now this seems like a waste of time. -
What is wrong with Adobe Update Manager???!!!
Why in heaven's name can't Adobe fix their broken Update Manager?! Once again, the Update manager tells me that I have updates available, but the information is completely bogus. Two updates are listed: Photoshop CS5 12.0.4 and Illustrator CS5 15.0.2. The problem is that I am already running Photoshop 12.0.5 and Illustrator 15.0.2.
Is it really too much to ask that the Update Manager for this very expensive software work properly???!!!I appreciate your reply, Steve. But it sounds like you're saying that the way to fix the Update Manager's whacko behavior is to tell it not to check for Photoshop CS5 updates. But that's its job! Still sounds broken to me. I understand that the 12.0.5 security update was issued "outside the AUM framework", but why do it that was if it was going to confound users?
For me, the same thing is still happening today—not just with Photoshop CS5, but also with Illustrator CS5. AUM tells me that the 15.0.2 update is available, but I am already running Illustrator 15.0.2.
It's not a temporary hassle, it's a permanent hassle because the AUM clearly cannot be trusted. It means that the only reliable way to update any of my CS5 apps is to manually go to the Adobe website and drill down to the relevant section for each CS5 app individually. This is shoddy customer service at its finest. -
What is wrong with Adobe Application Manager?
I didn't know where to post this since I'm unsure what category this belongs in. I noticed yesterday the Adobe Application Manager removed my purchased Photoshop CS6 from the list and added Adobe Acrobat XI which I recently purchased only the latter is showing up as "Try" instead of "Up to date".
Also items that were showing as up to date were not. I ran the update within Photoshop and it found a few items that needed updating. See the attached image.Separately purchased apps do not necessarily show up as up to date in AAM if they are not part of a subscription/ CC. They may once they have been updated through AAM. It's a bit messy. For your Photoshop to reappear in the list you would have to run the Creative Suite Cleaner Tool and let AAM reinstall, but since it seems to work for now, I wouldn't worry.
Mylenium -
What's wrong with Adobe Flash?
Up until bedtime last night, I was able to watch things such as iPlayer and YouTube videos. Today, every time I try to do this I get a message saying that I need to install Flash - I already have it installed, for Pete's sake! I have tried uninstalling my old version and installing Flash again - a procedure that Adobe reckon should take a minute, whereas I've been sat here for twenty minutes already and Flash is only 25% downloaded. I have not installed any new programs or software lately, so I have no idea what is causing Flash not to work; I have shut down everything except this page, as per Adobe's instructions, and installation is still crawling at a snail's pace. I'd just like to finish with a quick moan; I think it's unfair that Flash is the only thing we can download to enable us to watch video content. It doesn't work - I couldn't tell you how many times I have had to restart my computer because Flash has malfunctioned - and I am getting no helpful pointers from the Adobe website.
Hi, sorry you are having problems. If you would post back your Operating System, along with the browsers you use and the version numbers, I'll try to help.
Also include your Anti-Virus program you use and the version. Sometimes this can cause a problem.
Thanks,
eidnolb -
What kind of company produces dialog boxes that look like this one:
How uselessly uninformative can anyting be? Column on the left can't be expanded so I can't read it because I don't know what Transpar...y means. And Adobe doesn't get it because they're a bunch of subhuan geeks who tink in terms of abbrevs lk ths. W cnt ths stpd cmpny lrn h t cmmicate? Fk u u stpd shthds. Ur a bnch of a...h**lsGraphicsGeezer wrote:
Just because Adobe is arrogant, incompetent...
How???
I have never used a piece of software that hasn't malfunctioned in my entire time usng computers - since the early 1980s.
Software and machines can error.
That's why we have ways to fix them.
There are plenty of competitors to Adobe.
Corel
Quark
Scribus
Xara
Serif Page Plus
and others
Nobody is forcing you to use Adobe software.
If you want to make a complaint then complain to Adobe - they have email addresses.
Making the complaint on the forums is not going to get you anywhere as this is a User-to-User forum.
And probably name-calling and petulant behaviour will probably not go down well with other users of the forum, resulting in you not getting help at future requests.
Where at times Adobe staff do frequent the forums - they are not obliged to help.
Remember it's a user-to-user forum:
We are all users of the software trying to help each other out.
A bit of courtesy goes a long way. -
What's wrong with adobe this days?
Guys, I'm just having lot of problems but A LOT, there is always a problem when I have to edit something... I'll explain it to you...
First of all I can't edit my flles from dxtory x264 you have to pay like 300 pounds well, there is a thread already somewhere in this forum well it's ok... (But c'mon...)
One week ago I was exporting a video, coming from Camtasia and it was recognizing just 2 minutes LOL, I had to convert it in other format etc... I read about one guy it has the same problem
Well now With files from my iphone some of them it recognize the sound but it doesn't sound I mean you can see there is a wave sound but in some parts there is not sound how come? or is not syncronized... I don't understand... CS6Iphone won't edit http://forums.adobe.com/thread/881246
-and http://forums.adobe.com/thread/1011411?tstart=0
Also, you really need to provide more information for people to help - http://forums.adobe.com/message/4200840 -
Why can't I download or click "Agree" when trying to install the "Flash media live encoder"? The whole page is messed up...
The FMLE forum is http://forums.adobe.com/community/flash/flash_media_live_encoder although I don't see many questions answered there.
Maybe someone can help if you provide more info: operating system, FMLE version, a screenshot... -
Adobe - what is wrong with you?
Do you need to go that cheap with your testing? One minute after installing the 10.3 update on a CLEAN win7x64 build using IE9 standard (no extras) and any site using flash, especially forums with Google ads slow to a crawl, especially editing a post or entering any text is an exercise of extreme frustration. It is silly to have to wait 3 minutes for your cursor to appear to enter one character in a post.
This means, you guys didn't bother to do the most basic testing with 10.3 - and with a company your size I have to ask, "What is wrong with you?" Not only is this lazy and incompetant, but evebn worse you have somewhat of a monopoly monopoly on this type of content. There is simply no excuse for this and this isn't the first time you've screwed the pooch as of late. It was super fun fixing your security loopholes that delivered trojans right through computer systems via your flash ads.
If you can't manage this application, if you can't perform the most basic net tests - then sell this business segment off to someone more competant... hopefully someone who's not so inconsiderate as to fill our computer's with unecessary bloat (cue Adobe Reader).
Sorry for ranting.
Message was edited by: jpinard7 - thank you to the tech answering questions here (Mr. Campbell)Hi,
I'm sorry that you're encountering problems. From your edit I'm guessing you've seen this post, but if you haven't please review it for details and a few workarounds.
I know this is frustrating, and we do apologize. We do testing on many systems, but for whatever reason we missed this issue with Intel HD Graphics GPU's. If you're running into problems with another display adapter please let me know so we can investigate further.
Thanks,
Chris -
I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt or damaged. I would rather have my 2008 Dell at this point. what is wrong with this thing
Perhaps the PDF files are corrupted.
Hit the command key and spacebar, a blue Spotlight in the upper right hand corner appears, now type Preview and press return on the Preview program.
Now you can try opening the PDF's from the file menu and see what's going on.
If they are corrupted, perhaps they are trojans from your Windows PC or gotten from a bad location online.
Download the free ClamXav and run a scan on the possibly infected folder. -
What's wrong with this Forum? Why does Adobe take so long to reply to posts?!
What's wrong with this Forum? Why does Adobe take so long to reply to posts?!
This is actually "specific" to this Photoshop Forum.
I typically get responses back from other Adobe forum promptly.
Chime in.The Adobe engineering folks DO duck in here from time to time - and that's a BLESSING! Please name any other big company where you get to interact with the engineers AT ALL. I can't. But I suspect the engineers actually have a lot oof real work to do, and their time here is necessarily limited.
Your comments are more along the line of "I pay a huge amount, for that I expect better support". These are very valid comments. But reality is different from what we may expect, and this forum is not the place to expect Adobe support participation AT ALL. In fact, the technical support people at Adobe often direct users to come here (something I've always found amusing).
At the higher level, Adobe may simply not be spending enough on support for literally millions of users. Is is greed or smart business to try to minimize support cost? That's up for individuals to decide.
I suggest you write a snail-mail letter to the Adobe president if you're not getting the support you need.
-Noel -
What is wrong with weather bug for droid x?
my weather bug temp at the info bar is saying its 123 degrees same as my verizon temp what is wrong with weather bug? its 91 in tulsa!? is this a bug they intend to fix anyone else have crazy temps i am using the free weather bug app. thanks for your help!
right now my weather thingy show 107, my verizon website, 103, another phx weather shows 107 and i can't find weather on verizon site on phone.
yours is definitely confused.
is the area code right for your area?
check accu weather, it's in the phone market. -
this is not a question about 'how i do X'. is rather a 'discussion' (flame or whatever, but to defend or argue about aspects, not people) about 'what is wrong with as3' and what aspects whould be taken into consideration for updates. right now i am using as3, and since i paid for this license, i choose this tool over some alternatives and i am using it to do stuff for other people who pay me to do it, i think it can be helpful for all of us if some actions are started in the right direction. i have already posted about 'all people in adobe are dumbasses that do not know how to make a scripting tool and are messing up my work', but i was pissed at the time (i still am pissed) but i believe this is not the right aproach. instead, if this goes to the right people in adobe, we all may get something in the future, like better and easier todo apps and web presentations.
pre: not only about the as3 specification, but COMPLY with the specification that you set. for example, some time ago there were problems with matrix transforms. this was corrected later with a patch. but this means it is not even doing what is is supposed to do
1. scriptable masks and movement, sprites and child sprites: there is a sprite with a mask, the mask is a shape drawn via script, something like
somemask=new shape();
somemask.graphics.beginfill();
(...etc)
somesprite.mask=somemask;
just like that. now add some child sprites to 'somesprite', and make 'somesprite' move, scale and rotate. there you will have something like a kaleidoscope, but not what you expected to do with your script. as the child sprites move in the parent mask, you will see that the child sprites appear or dissapear kind of randomly, and if the child sprites are textfields, it may be that the text is rendered outside the mask, or partially rendered outside the mask (as in only part of the text), rendered with the wrongf rotation or in the wrong place. some child sprites are clipped correctly, some dissapear totally when only a part should dissapear (clipped) etc.
way around: have not tried it yet, but i have the impression that bitmaps have different criteria for clipping, so i am thinking of trying this: appli an empty filter (a filter with params so it does not have any effect on the sprite or in the textfield) so the sprite is rendered as bitmap before doing anything else with it. as i said, i have not done it yet, but it may be a way around this problem, to avoid all this inconsistency with clipping
1-b. inconsistency between hierarchy and coordinates, specially masks: you apply a mask to a sprite, yet the sprite has a set of coordinates (so 'x' in the sprite means an x relative to its container), yet the mask applied to the very same sprite, as another reference as reference for coordinates (like the stage)
2. painting via script: in any other languaje, in any other situation, something like:
beginFill(params);
(...stuff 1)
endFill();
beginFill(params);
(...stuff 2)
endFill();
(...etc)
means: render region of block 1, then render region of block 2 etc, and no matter what, it should be consistent, since there is noplace for ambiguity. if you read it, you may think what that means, even if you dont run it you may have an idea of the picture you want to draw, but not with as3. as3 somehow manages to screw something that simple, and mixes all the blocks, and somehow uses the boundaries of one block as boundaries for other block. is like all blocks are dumped into whatever, and then uses all lines defined into it as boundaries for a unique block. it changes all boundaries and generates inconsistency between what is shown and redraw regions of the resulting picture, like lines that go to the end of the screen and then dont go away in the next frames, even tough the beginfill endfill block should prevent it
3. event flow: i dont know what was the policy behind as3 event flow design. it is in no way similar or an extension to previous event flow, neither with any event flow in any other plattform. i dont know how most people start with as3; in my case, i unpacked, installed and when i tried to do something with what i already knew i could not, so i started reading the as3 docs, and since is like 800 pages long, i just read the basics and the rest i would 'wing it'. in the part of the event flow, there was something about bubbling and stuff, it was not clear at all and when i tried to do what is was said in the documentation (like preventing events to 'bubble', as is called in the documentation), i could not see any effect but i could see it was a mess. flash is not the only thing out there to work with pictures or to work with mouse events, but is the only one that deals with things like 'target' and 'currentTarget'. my first experience on needing this was when i was dealing with my own event handlers (so the only thing that had control over mouse was the stage, and i would admin everything via script). there were events generated everywhere, the stage got events that were not genrated directly over the stage, but got there not with stage coordinates but the coordinates relative to the sprite that generated the event. so if i hover the mopuse over the stage, and the stage has some things on it how does it work? i get multiple event calls, like it was hovering multiple times over the stage in a single frame, but in each call with different coordinates? and what if i set all child sprites as mouseenabled=false or compare like 'if (event.target != event.currenttarget)', what if i move the mouse over a child, does it prevent the move mouse event at all? or does it filter only the event call with only stage coordinates? in my case, every time i move over another clip (with mouseenabled = true), the stage gets it as 'mouse up', even tough there was never a mouse release, what the hell? do even the people at adobe know how to handle events with their own tool when they require it? why does an event 'bubble' when i have not specifically tell it to do it? mi thought is that this event flow was very poorly conceived, and tough the intention may have been that there were different cases and it shopuld cover all cases, they actually introduced new problems that were not present in traditional ways to handle it, and it is neither the easier way to handle things, and this way, a very simple problem turns into a very ugly thing because it must handle things that were not neccesary to handle, or were implicit in other situations.
4. legacy: since as3, all interaction is different, and if you want to do things in the new plattform, using the new features, what you already knew just goes to the garbage can. when a new tool arrives, it should be an extension to previous tools (which is a reason to update instead of just buying a new tool from a different vendor). if everything i had or knew just means nothing from now on, then i can not say 'i know flash script', and my previous knowledge gives me no advantage when aproaching the new version. as3 is a new aproach that requires doc reading and stuff, even if you knew something about previous as specifications or other oo languajes. if you decide to change things from now on, like the things mentioned in this post, instead of just throwing away everything the users alerady knew about the tool, do like in java releases, they mark some things as 'deprecated', they keep working as they should, give a warning, but also a message saying this feature is deprecated, we suggest you use this library instead.
5. lack of previous functionality: if you 'update' something, it meand all previos functionality is still there (probably improved, but not with bugs if it was working fine), plus something else. now it seems backwards, there are some things that could be done in previous versions but not in this one, like 'duplicatemovieclip'
6. inconsistency with scripting/programming paradigms: (ok, fancy work, but fits perfectly here): as3 proposed ways to handle things, but the people who designed it got 'too creative', and they did something that is not consistent neither with previous versions of as or with other languajes. the documentations is full of things like 'it looks like x languaje or languaje family, but instead of using XXX word, you must use YYY'. great, what is this? namespaces 'work like', but 'differently' for example from java, .net, .c. its got the idea that a namespace means a grouped functionality but there are rules about where should be placed the file (ok, java has this also, .net takes care of it automatically if all files are registered in the project), but what you got is a mess that 'if you know other languajes you got the general idea, but nonetheless, even if you knew this or previosu versions of as, you still have to read whatever we decided arbitrarily just to be different'. namespaces, event handling, vars definition which is not like previous scripting neither like fully typed languajes.. is just a mess.
7. lack of scripting and graphics integration: unlike flash and adobe tools that just got on the graphics side leaving all the scripting integratuion apart, most tools from other vendors integrate very well interacton with what is on the screen. the script editor: very poor. autocompletion? a drop down list that does not heklp at all, appears in the wrong places, and when you need it to go, it does not go (so if i want to move away from the uncalled drop down list, i have to click somewhere else, making developement slowewr instead of helping, so the drop down list does not capture all events when i dont want to). in other ides you double click somewhere and it will go to the part of code relevant to that event or whatever. for example microsoft tools, ok i am antimicrosoft, and one of the reasons was that when windows 95 got to market proposing itself as the ONLY pc os you could use if you wanted to keep useing the apps you already had, it was a lousy product full of flaws but you had to keep using it because you had no choice. what is so different from what is happening with flash just now? yet the ide of c# is awesome, works very well and seems reliable.
adobe people: not all user are designers that just make pretty pictures. if it is not intended for scripting then why is it there. and if there are corrections to be done, they should patch all versions, not only the last one. previous version users also paid for their versions.Well, there is no point in arguing.
I personally believe AS3 does exactly what it promises to do within limits (read: reasonable limits) of ECMA type of language. And sometimes it doesn’t do what we expect it to for it cannot possibly emulate everyone’s thinking process. The task, I guess, is to learn to think in terms of AS3 – not to try to make AS3 think like us. No language covers all the grounds. And no, it is not Java - with no negative or positive connotation. It is what it is. Period. I just hope that AS5 will be more Java like.
You are right about the fact that it is not necessary to know all the aspects of language in order to perform the majority of tasks. But it is paramount to have a clear idea about such fundamental concepts as display list model and events. For instance, depth swap has no meaning in terms of AS3 because display list object stacking is controlled automatically and there is no need for all these jumping through hoops one has to perform in order to control depth in AS2. There no more gaps in depths and one always know where to find things.
Similarly, there is no point in having duplicateMovieClip method. More conventional OOP ways of object instantiation accomplishes just that and much more. Just because OOP object instantiation needs to be learned doesn’t mean past hacks have place in modern times. duplicateMovieClip is a horse carriage standing next to SUV. What one should choose to travel?
Events are implemented to the tee in the context of ECMA specifications. I consider Events model as very solid, it works great (exactly as expected) and never failed me. True, it takes time to get used to it. But what doesn’t?
By the way, speaking about events, contrary to believe in Adobe’s inconsideration to their following. Events are implemented with weakly reference set to false although it would be better to have it set to true. I think this is because there are smart and considerate people out there who knew how difficult it would be for programming novices to deal with lost listeners.
I think AS3 is million times better than AS2. And one of the reasons it came out this way is that Adobe made a very brave and wise decision to break totally loose from AS2’s inherent crap. They have created a totally new and very solid language. If they had tried to make it backward compatible – it would be a huge screw up, similar to how our friends at Microsoft are prostituting VB and VBA – extremely irritating approach IMHO.
Also, Flash legacy issues shouldn’t be overlooked. Flash did not start as a platform for programmers. Entire timeline concept in many ways is not compatible with the best OOP practices and advancements. I think for anyone who is used to writing classes the very fact of coding on timeline sounds awkward. It feels like a hack (and AS2 IS a pile of hacks) – the same things can be nicely packaged into classes and scale indefinitely. As such I wouldn’t expect Adobe to waste time on hacking timeline concept issues by making smarter editor. They have made a new one – FlexBuilder – instead. Serious programmers realize very soon that Flash IDE is not for developing industrial strength applications anyway. So, why bother with channeling great minds into polishing path to the dead end?
I would like to state that all this is coming form a person who knew Flash when there was no AS at all. And I applaud every new generation of this wonderful tool.
I believe Adobe does a great job making transition from timeline paradigm to total OOP venue as smooth as possible. And no, they don’t leave their devoted followers behind contrary to many claims. They are working on making developing Flash applications as easy as possible for people of all walks. Welcome Catalyst!
Of course there is not enough information about AS3 capabilities and features. But, on the other hand, I don’t know any area of human kind activities that does. -
What went wrong with Nokia Messaging?
What went wrong with Nokia Messaging?
In the beginning of this year I used Nokia Messaging on E71 and I really loved it!
Since this autumn I am using it on my new N97 and I am confronted with totally different experience:
- the application is very slooooow..
- its unreliable - very ofter emails arrive with hours delay, a sync may take up to minutes
- its very very buggy - truncated icons, diplay randomly jumping up and down, when scrolling.
- very bad HTML display of emails - tiny (unreadable) default font and no wrap to screen when zooming - I thought emails were for reading?
- many, many usability issues
I just cannot believe it - How has Nokia managed to convert once such a good piece of software into such incredible disaster?
Recently an update was published - I tried it immediately... To my big disappointment it contains all the same bugs and introduces new ones..
How is this possible? What is happening at Nokia?Also my N86 as the same problem.
And in global setting Nokia deleted the option to read always in HTML.
And there is not any option to write html Mails -
What is wrong with the idl code generated by packager.exe?
Hello everybody,
I am trying to figure out what is wrong with the idl code generated by packager.exe. In the evaluation for the bug posted at http://developer.java.sun.com/developer/bugParade/bugs/4964563.html it says that the IDispatch interface is not exposed correctly and thus early binding of java objects is not possible using the current activex bridge implementation.
As I am no idl expert I have no idea what that means. However, I managed to dig out the idl code generated by packager.exe for the following example bean:
package test;
public class MyBean
protected int value;
public MyBean()
public void setMyValue(int _value)
value = _value;
public int getMyValue()
return value;
public MyBean getSelfReference()
return this;
}The corresponding idl code generated by packager.exe is
uuid(81B0BF63-2A55-11D8-A73E-000475EBF021),
version(1.0)
library MyBean
importlib("Stdole2.tlb");
dispinterface MyBeanSource;
dispinterface MyBeanDispatch;
uuid(81B0BF64-2A55-11D8-A73E-000475EBF021),
version(1.0)
dispinterface MyBeanSource {
properties:
methods:
uuid(81B0BF65-2A55-11D8-A73E-000475EBF021),
version(1.0)
dispinterface MyBeanDispatch {
properties:
[id(4097)]
int myValue;
methods:
[id(32768)]
VARIANT_BOOL equals(IDispatch* arg0);
[id(32769)]
IDispatch* getClass();
[id(32770)]
int getMyValue();
[id(32771)]
IDispatch* getSelfReference();
[id(32772)]
int hashCode();
[id(32773)]
void notify();
[id(32774)]
void notifyAll();
[id(32775)]
void setMyValue(int arg0);
[id(32776)]
BSTR toString();
[id(32779)]
VARIANT wait([optional] VARIANT var0, [optional] VARIANT var1);
uuid(81B0BF62-2A55-11D8-A73E-000475EBF021),
version(1.0)
coclass MyBean {
[default, source] dispinterface MyBeanSource;
[default] dispinterface MyBeanDispatch;
};Does anyone know what is wrong with this code and maybe how to fix the idl code? Generating the dll should then be easy (I already tried several variations of the idl code but as my idl knowledge is limited it didn't really do what I wanted).Then the question is why it does work with visual controls (even if you set them to non-visible)?
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