What's wrong with my device? It does not allow me to make calls with Skype or Viber... Can someone help?

My device is a Blackberry Z30. Skype and Viber just to work fine. I had to travel abroad and turn off data services while traveling outside of the US but the applications worked just fine with Wi-Fi. Suddenly they stopped working to make calls. I can still send text messages, but when I try to do a voice or video call (in the case of skype), it only says "failed call" and when I try to call using Viber I get an error message that says the I can not use the application until I complete my GMS call which is ridiculous because I'm not using the phone other than trying to place my call through Viber. The interesting thing is that when I go the permission page in my security settings everything indicates that its on but is gray out and I do not have access to change any setting. The same in both applications. The rest of the applications are accessible to change settings. I already uninstalled skype and reinstalled it and still the same problem. I'm ready to back up everything and wipe out the device to original settings.

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Hello RankinWilbur44
Welcome to http://supportforums.blackberry.com/
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