What's wrong with my trackpad and serial number?

So right before all this started going down, I had to randomly hard reset my computer (you know option-command-p-r) because I couldn't click anywhere with my track pad and it would start to randomly pick stuff up. Now I can't scroll with the two fingers on my trackpad and if I do somehow get it to go right it just floats on back to the left. Got fed up and tried to go to support, but when I entered my serial number, it said give a valid serial number. Now idk how to make up serial numbers and I got the serial number straight from the about this mac page. IDK mayne.

Try an SMC reset for your trackpad problem. Use the option for "a battery you should not remove yourself".
http://support.apple.com/kb/ht3964
As for your serial number, try copying and pasting it in. If that doesn't work, call Apple support.

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