What's wrong with my Zen Touch 20

Hello,
my Zen Touch 20GB is acting kind of weird... most of the time it just won't turn on anymore.
Nothing happens when I press the "power on" switch! It just won't turn on. Then, when I plug in the power cable, after 30 seconds the charging display becomes acti've (but not everytime, sometimes the player won't react at all!), showing me that the battery is "full". At that point it is possible for me to switch on the player and then it works fine (unless I dare turning it off again).
What could be the reason? And what can I do?
Orschomat

If the problem continues then it sounds more likely the player is faulty. Contact Creative Support, links are in the FAQ post.

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