What Service Restarts the Data Calculations for Cisco Supervisor Desktop and Wallboards

Hello All,
UCCX version 8.0.2.11005-20
UCCX is running in HA mode.
Yesterday we believe our UCCX Servers failed over due to a network outage between the Publisher and the Subscriber.
So last night I restarted the "CCX Engine" to fail-back the servers, which worked just fine.
Now today the database that our Wallboard uses is not showing any data. So I ran some SQL statements on both Servers' CLI and the Database db_cra is showing old data on the Subscriber and the Publisher is showing all Zeros. But after just looking at the Real-Time Reporting page on the Web GUI, that "seems" to be working but I'm not positive because I have nothing to compare the numbers to...
When I try to run Supervisor Desktop, I can open the Program, sign-in, and then when I choose the "team" and then try clicking on a CSQ Name, Supervisor freezes and I get a "Not Responding" message. I thought it was just my PC but this is happening for 2 other people as well, on 2 completely different PCs so I can rule out that its the computer that is killing Supervisor.
Is there another service that needs to be restarted in order to get this working? I tried restarting the service for "Cisco Desktop Recording and Statistics Service" and I was nervous about restarting anything else because we are currently open and our CallCenter is taking calls.
Any thoughts would be much appreciated!
Thanks in Advance,
Matt

Has your problem cleared up? Did you do anything, such as a reboot or open a TAC case?
Anthony Holloway
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<hr />
<pre>
private void test(String reportName)
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 , connOptions);
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