What should I do about trial mixup?

I was offered the upgrade from PE 10 to 11 with serial numbers.  Now I was sent an email that my 'trial' has come to an end and I  must 'pay' for PE 11.  I entered my serial number when offered it as compensation because Photoshop is moving to Revel.  What to do? 

Are you getting an error while entering the serial number in PSE 11?

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