What should I do If I've already got serial number for update to Mountain Lion but I can't

I brought my Macbook Pro on 26 June 2012 so I can upgrade to OSx Mountain Lion for free.
After I tried to claim serail number but I was stuck in step three (my internet access down when I was moving to last step)
Now I'm try and try to do that again but it's said that I've already got serial number so what should I do?
How can I get Osx Mountain Lion?

Your only option will be to contact iTunes Store support and see if they can help you.  Click on this link and choose the Account Management option, and create a new case with iTunes Support. 
Good luck!

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    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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    Start a new discussion in Creative Cloud Download & Install by email <mailto:[email protected]dobe-v7.hosted.jivesoftwa re.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=47 86>
    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>.
    Bernd Hoff
    Fotoproduktion
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    D- 40227 Düsseldorf
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    berndhoff.de

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