What should I do if I want to use a registered (unused) serial number intended for Mac, for my PC instead?

I have a registered serial number intended for Adobe CS6 Master Collection for Mac.
I have not used it on my Mac yet. If I want to use that serial number for my PC instead, what should I do?
I've contacted support to see if I can get it switched over, but got no response back.

Hey John, thanks for the quick reply!
I have actually filled out that form already (just 2 days ago, in fact!) but I can't just sit here twiddling my thumbs
I'm kind of in a rush. Is there anything I can do to make the process smoother, easier, for Adobe to respond faster?

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What should I do if I want to use a registered (unused) serial number intended for Mac, for my PC instead?

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