What should I do if iTunes shuts down every time I try to open it?

Every time I try to open iTunes on my mac, it shuts down.

See Troubleshooting issues with iTunes for Windows updates.
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Similar Messages

  • Itunes shuts down every time i try to sync with my iPhone

    itunes shuts down every time i try to sync with my iPhone

    Well reading some other discussions i have found to try deauthirizing and reauthorizing, that didn't work. I guess i could remove iTunes and reinstall, but i hate to do that. Maybe I should take all the music off and sync and then try putting  it back on? Worked before i put music on there, but then there wasn't much to sync at that time. Anyone know of other possible causes that would make iTunes stop working?

  • I receive an error and iTunes shuts down every time I try to sync my iPhone

    Every time I try to sync my iPhone, I receive an error and iTunes shuts down. I have uninstalled and reinstalled iTunes at least 3 different times and still no luck. Any suggestions please.

    Thanks for the answer. The sync process goes well until the last step,(5th) when iTunes try to syncing pictures. At that point I got an error message telling me that iTunes doesen’t work properly. “Windows tries to find a solution to the problem” ...and then the program shuts down. I remember that I tried to include videos in the Photo tab just before it all happend, so I think that is the issue here.
    The problem is that i dont know how to uncheck include videos option since the program stops working. Is it something i can do without having my iPhone connected? I Saw that some have installed older versions of iTunes to go around the problem and if that solves it all, at least for now... where can I download it?
    Thanx in advance. M

  • I installed Lightroom 5 on my PC and it is trying to shut down every time I try to open the folders in local adjustment presets

    How can I fix this?

    Hi
    You could order the Full Retail Version of OS X (Black DVD with a silver X on it). Regarding always starting up in Open Firmware, in this thread a bloke had the same problem until he disconnected his peripherals before restarting. See if the entire thread helps:
    http://www.macworld.com/forums/ubbthreads/showflat.php?Cat=&Board=UBB13&Number=2 43591&Main=243591
    Steve

  • Hello, my itunes app is getting shut down every time I want to open it. Ever since I downloaded the last two updates. I tryed repearing the file and uninstalling and installing several times. Still, is not working. I work with music and need my itunes

    Hello, my itunes app is getting shut down every time I want to open it.
    I don't know if it's related but ever since I downloaded the last two updates. I tryed reparing the file and uninstalling and installing several times. Still, is not working. I work with music and need my itunes up and running. Does anybody know how to fix this?

    Hi Vero Torres,
    If you are having issues with iTunes unexpectedly quitting on launch after on your Windows machine, you may find the troubleshooting steps outlined in the following article helpful:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Regards,
    - Brenden

  • Aperture 3 shuts down every time I try to use it after only using it for one minute. Aperture closes then a pop up screen asks if I want to reopen Aperture. If somrone at Aperture didn't keep pushing a stop button for it to close,it wouldn't need to ask t

    Aperture 3 shuts down every time I try to use it after only using it for one minute. Aperture closes then a pop up screen asks if I want to reopen Aperture. If somrone at Aperture didn't keep pushing a stop button for it to close,Apple wouldn't need to ask the stupid question"Do you want to reopen Aperture?" to begin with. Anyone out there having the same annoying problem?? I like Aperture or used to anyway,but if this nonsense continues, I will be forced to buy some other editor besides "No hanging fruit - Adobe photoshop CS5" or "I don't like you so I'm shutting down - Aperture".

    Hello,
    sorry to hear about your troubles, but we will need to have more technical information about your problem to be able to help you:
    There may be several reasons that can cause Aperture to crash on start up:
    You may have imported an image (or video) in an encoding that Aperture does not support, or that is larger than 2 GB, or that is corrupted and Aperture cannot process it
    Your Aperture Library or Preferences may have been corrupted
    Or you are having a system wide problem with your machine.
    Or you may simple be running out of disk space.
    It would help, if you could post the crash log from your last crash. Also, more details on your Aperture Library: Is it managed or references? how large is it? Is it on your system drive or on an external drive?
    What have you done, shortly before the trouble started? Have you imported new images or videos? Did you install any plug-ins or any new software, lile Final Cut?
    Try, if you can get Aperture to launch, if you defer the generation of Previews: Hold down the SHIFT-key immediately after you start Aperture to prevent preview generation for that session. If a damaged image in your library is preventing normal opening, this may allow you to start Aperture. If this succeeds, try to identify the broken image or video among the images you recently imported and remove it from the library.
    Regards
    Léonie
    Don't you think your user name is a little bit tactless in an Apple provided forum?

  • TS1363 Why does my I-Tunes keep shutting down every time I try to go to the I-Tunes store?

    Why does my I-Tunes keep shutting down every time I try to go to the I-Tunes store?

    Hi sidro1!
    Here is an article that will help you troubleshoot this issue with your iTunes application:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • I am working on Mac OS 10.7.2 using Quark 9.I. The program keeps shutting down every time I try to work on a file I created on my MacBook Pro using Quark 7.01. Help!

    I am working on Mac OS 10.7.2 using Quark 9.I. The program keeps shutting down every time I try to work on a file I created on my MacBook Pro using Quark 7.01. Help!

    http://support.quark.com/SSP/Login.aspx?ReturnUrl=/ssp/default.aspx

  • After registering my wife's iphone 4 on a different computer, my itunes shuts down each time i try to sync it with my music on my lap top. help

    after registering my wife's iphone 4 on a different computer, my itunes gives error message and shuts down each time i try to sync it with my music on my lap top. What do I do?

    after registering my wife's iphone 4 on a different computer, my itunes gives error message and shuts down each time i try to sync it with my music on my lap top. What do I do?

  • My iPod is acting strange.  It keeps shutting down every time I try to edit a photo! What's wrong?

    Every time I try to edit one of my photos on my iPod touch it shuts down!

    There is a bug in iOS 5.1.1. You have to wait for an update (if you have a 4G). If yo have a 3G iPod there may be no further updates.

  • HT1338 How do I prevent iDVD 7.1.2 from shutting down every time I try to create a new project?

    Every time I try to create a new project on iDVD, the program shuts down with one of those "unexpected error" messages. This just started a few days ago, and was working fine prior to this.

    Try this basic troubleshooting fix :
    1 - delete the IDVD preference file, com.apple.iDVD.plist, that resides in your
    User/Home/Library/ Preferences folder.
    2 - delete the contents of IDVD'S cache folder, User/Home/Library/Caches/com.apple.iDVD. 
    3 - launch IDVD and try again.
    OT

  • Ever since I upgraded my computer to Mountain Lion, iTunes has crashed every time I try to open it.

    Ever since I upgraded my computer to Mountain Lion, (I use a 20-inch, early 2008 iMac.) I haven't been able to use iTunes at all. Whenever I try to open the application, it immediately crashes and shuts down. Is there anything I can do to fix this?

    I hope these steps help.
    1) Make a new user - the steps are in http://support.apple.com/kb/HT1199
    2) Log into that user, open iTunes, agree, etc. - it will probably work
    3) If it does, it tells us that iTunes (the program) is fine but it's encountering something unexpected
    4) Go back to your user, and try to open iTunes while holding option and making a new library - like suggested in http://support.apple.com/kb/HT1589
    5) Your iTunes will be empty. This is ok. Your files are not touched by this process.
    6) If iTunes doesn't quit when loading an empty library, you could try rebuilding the iTunes Library as Apple documents in http://support.apple.com/kb/HT1451
    7) If iTunes does quit, it could be trying to grab something - like photo information to sync to your iPad - and that's where it finds the unexpected data. Maybe try moving the iPod Photo Cache? http://support.apple.com/kb/TS1324 should guide you for how to do that.
    If you tell us whether it is library-specific, user-specific, or system-wide (happens in both users), we could maybe give you better advice on what's going on.'
    If the new user has the same behavior, maybe remove the SC Info folder - there are not many system-wide files iTunes touches. http://support.apple.com/kb/TS1389 covers how to remove that invisible folder.
    iTunes uses /Applications/iTunes.app, /Users/Shared/SC Info, ~/Music/iTunes/ and ~/Library/Preferences/ and a bunch of other files. I think the most effective way to help you is knowing whether the issue is system-wide or user-specific.
    I hope this helps and feel free to reply if this is all confusing.

  • Why Does iTunes 6 crash every time I try to open it????

    I'm ready to tear my hair out. This is NOT what I want to be doing at 11:43PM. It all started because I wanted to download the song "Wild Thing" the other night. I got a message indicating to download it I have to upgrade to iTunes 6. Given that it's a free upgrade, why not. After a couple of days of assorted problems doing the installation, finally got that right (or so it seemed).
    However, every time I click to open iTunes, it immediately crashes. When I click to report the crash to Microsoft and follow the link, I get this message (my narrative continues after the Microsoft info below).
    Solution found: contact Apple Computer to obtain the update
    Problem description
    Thank you for submitting an error report. The error was likely caused by:
    iTunes
    Solution
    iTunes was created by Apple Computer. Apple Computer informed Microsoft that they have a solution available for the problem you reported. To learn more about the solution, Apple Computer recommends that you visit the following website:
    Apple Computer
    Additional information
    Microsoft did not create, nor does it provide technical support for iTunes.
    If you have trouble installing the fix or the problem you reported persists, please contact Apple Computer and alert them of the problem.
    I've even tried temporarily shutting down antivirus and antispyware before installing. No dice. Same problem.
    Is this software just buggy or what? I don't WANT to troubleshoot. I just want to access my iTunes library!!! I need 2 or 3 simple steps to make this work. I didn't even want to download iTunes 6. I was perfectly happy with the prior version.

    I'm ready to tear my hair out. This is NOT what I
    want to be doing at 11:43PM. It all started because
    I wanted to download the song "Wild Thing" the other
    night. I got a message indicating to download it I
    have to upgrade to iTunes 6. Given that it's a free
    upgrade, why not. After a couple of days of assorted
    problems doing the installation, finally got that
    right (or so it seemed).
    However, every time I click to open iTunes, it
    immediately crashes. When I click to report the
    crash to Microsoft and follow the link, I get this
    message (my narrative continues after the Microsoft
    info below).
    Solution found: contact Apple Computer to obtain the
    update
    Problem description
    Thank you for submitting an error report. The error
    was likely caused by:
    iTunes
    Solution
    iTunes was created by Apple Computer. Apple Computer
    informed Microsoft that they have a solution
    available for the problem you reported. To learn more
    about the solution, Apple Computer recommends that
    you visit the following website:
    Apple Computer
    Additional information
    Microsoft did not create, nor does it provide
    technical support for iTunes.
    If you have trouble installing the fix or the problem
    you reported persists, please contact Apple Computer
    and alert them of the problem.
    I've even tried temporarily shutting down antivirus
    and antispyware before installing. No dice. Same
    problem.
    Is this software just buggy or what? I don't WANT to
    troubleshoot. I just want to access my iTunes
    library!!! I need 2 or 3 simple steps to make this
    work. I didn't even want to download iTunes 6. I
    was perfectly happy with the prior version.
    Go back to a version of iTunes that worked for you. When I upgraded to 6.0.2, I crashed every time I plugged an iPod in. I went back to 6.0.1, and everything works fine now. Make sure you completely uninstall your current "upgrade" of iTunes, then go to http://www.filehippo.com/download_itunes/
    to get a prior version of iTunes for installation.
    Please respond if this works. Seems like problems after the 6.0.2 release of iTunes for Windows have been rampant. Like you, I assumed that every upgrade of iTunes was automatically an improvement. Not so, at least for me and a lot of other users.
    Good luck.
    Dell Latitude D800   Windows XP  

  • Why does iTunes shut down every time I plug in my iPod nano?

    For the last few months every time I plug my iPod into my mac iTunes automatically shuts down and an error message shows up. I have an iPhone and this problem doesn't happen when I plug it in. I have already taken my iPod to the apple store to see if they can fix it and they restored it but, when I took it home and plugged it in nothing has changed, iTunes still suddenly quits. I am running out of ideas on what the problem could be.

    If the Apple Store Genius Bar was able to connect your iPod to a Mac and run a Restore, iTunes did not unexpectedly quit, so there is probably nothing wrong with the iPod.
    Since you can connect an iPhone to your Mac and there is no problem, there is probably no hardware problem on the Mac.
    That leave the iTunes installation.  So, I would download the latest stand-alone iTunes installer and install iTunes again.  If you use 10.5.8 (as it says in your profile), you should be able to use the latest version available here
    http://www.apple.com/itunes/
    If you are not using the latest version of iTunes already, please post back with the version you are using (and the reason you are using an older version).

  • My iTunes shuts down each time I try to download a purchased song

    Anyone out there who can offer any suggestions or help? I have purchased 2 songs using an iTunes Music Card, and when I go to view "Purchased Songs" there is nothing there. Then I go in and view my account and it shows that I have purchased 2 songs........so I try to download again, and I get the message, "iTunes has encountered a problem and needs to close (or shut down or whatever it says). Is there some other software I need to have in order to actually download songs from the iTunes music store? What am I not understanding? Thanks!

    You may need to update to iTunes 10.7, which would require OS X 10.6.8.
    But you can first try to reboot your computer and router/modem

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