What should I do if my ipod 4th gens. screen goes black

I was playing on my ipod and all of a sudend my screen went black and now the screen will not come up.

Try:
- Reset the iOS device. Nothing will be lost       
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                                
iOS: How to back up                                                                                     
- Restore to factory settings/new iOS device.                     
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                                      

Similar Messages

  • What should i do if my ipod 4th gen. is stuck on the apple boot logo

    I was respringing my ipod and when it was booting up it never got past the boot logo. I tried reseting it on itunes but just got erorr 21. what is that anyway

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
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  • Ipod 4th gen screen stays black  hear sound

    I have an ipod 4g 64gb and when I turn it on I can't see the screen it stays black though I hear it talking.Can someone tell me how to fix this problem.Thank you

    Try the standard fixes:
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    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod.
    If still problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    For how to restore see:
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  • IPod 4th gen screen lifting and black spot, what do I do?

    Ok so like 2 months ago my iPod 4th gen screen started lifting. I was like woah I have to get that fixed but the weird part was that I had never dropped it. Also after a while it started getting a black spot right next to where it was lifting. I ignored it at first because it was small but then it started getting bigger. My case has kept it together but to clean it I have to take it off and when I snapped it back on the corner where it was lifting cracked. I don't know if this was something like they didn't put on the screen right but I don't wanna have to pay so much to fix something that they did if it was their fault. Help please what do I do
    Would the warranty cover this?

    If the iPod was not abused it is covered by the warranty.
    Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • My ipod 4th gen screen kept jumping this morning. Had to do a restore on it and it is working fine now. However, when I did the restore it did not load the Nike   app that was factory installed on my ipod. I use this app daily. Any idea how to get it back

    My ipod 4th gen screen kept jumping this morning. Had to do a restore to factory conditions and it is working fine now. However, it originally had a factory installed Nike+ app on it and it did not install with the restore. I use this app daily with the running chip to log my workouts. Anyone know how to get this app back from Apple? Loading the Nike app from the app store is not the same thing as you need gps running continually for it to work (as with an iphone). Can't have that with my ipod unless I'm connected to wifi. Help?? Thanks.

    If you go to Settings do you see an entry for the Nike app? There is no way to delete or hide that app?
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  • What to check for on an iPod 4th gen?

    I plan to buy a used iPod 4th gen from a guy. I was wondering if anyone could give me pointers and tips about what to check for to make sure the iPod is working fine and is legit. Thanks.

    - You can look here to help determine if it was stolen. Not 100%,
    Online Stolen Property Database | Online Lost & Found Database | Stolen Lost & Found Online
    - Enter the SN here and see if it says anything strange like the SN does not exist.
    Apple - Support - Check Your Service and Support Coverage
    - Make sure it works, all buttons work. it connects to wifi. Screen is not cracked.

  • Ipod 4th gen screen fix

    Hi my ipod  4th gen stopped this murning. The screen was like an old crt tv on channel 3 all fuzzzy and stuff please help!!1

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    or
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod 4th gen. screen too dark, adjusting brightness does not help

    lost ipod for a few weeks. When found screen is too dark.  If you hold it in the light just right you can see everything and it works, you just cant see it.

    That actually happened to my friend. But he literally took the screen off and then did something in the inside but I'm not sure what he did. But yeah it should be something on the inside of the screen.

  • Confusion about ipod 4th gen screens

    I am a bit confused, because I keep reading conflicting accounts about the ipod touch 4th gen's screen shattering easily.  Some people claim their screen broke without even being dropped , falling off a lap onto a bed, or shattering when dropped froma short height, even with a strong case that was supposed to protect the screen.  Others claim to have dropped theirs from a great height, onto cement or other hard surface and with no protection or just a silicone sleeve and the screen was just fine.  I don't get the inconsistancy.  Does it have to do with when the ipod was produced (I know some were produced in 2010 and some in 2012)?  Or is it just one of those weird things that has never been resolved?  On that note, what case would protect the screen the best.  One store recommended Otter cases, but I've seen many poor reviews for the ones produced for ipod touch 4th gen.  I've also had stores recommend Griffen Survivor cases (which actually look like they would protect better than the Otter cases).  Anybody have experiences with either case, or can recommend one even better?

    A bad USB hub will cause the problem ... are you using it ??

  • Ipod 4th Gen Screen Flickering

    I Dropped my ipod touch 4th gen White on the carpet a couple days ago and there was a little dent. But today when i used it in my class the screen started to flicker like a strobe light and the whole bottom of my screen is white. How can i fix it?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod 4th Gen screen cracked

    Hi...have a 4th Gen iPod that is more than 1 yr old and the device was dropped and screen cracked in the left hand corner today. Where can I get this fix for a "reasonable" price?
    Thanks,

    Apple will exchange your iPod for a refurbished one for this price ($99 for 8 or 32 GB one and $199 for 64 GB one). They do not fix yours.
    Apple - iPod Repair price
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself
    iPod Touch Repair – iFixit

  • What do i do if my IPod 4th Gen Is stolen?

    i was laying down in my car wating for my mother to come back from 7-eleven , Suddenly a man was approaching my car then he opened the door and just took my ipod away. WHAT DO I DO ?

    - If you previously turned on FIndMyiPod (Settings>iCloud)  before it was stolen and wifi is on and connected go to iCloud: Find My iPhone, sign in and and go to FIndMyiPhone.

  • What can i do if my ipod 4th gen got wet?

    please help!! i dropped it in the toilet on accident!!!

    Do not attempt to turn it on for a few days.
    Leave it in a warm, dry, but not hot environment. Some people report success by putting the iPod in a bag of uncooked rice in a warm, dry, but not hot enviroment. Slipping the iPod in a nice clean dry sock first will keep little rice crumbs from getting caught in the headphone jack.
    The rice allegedly absorbs the moisture.
    Normally, you could cook and consume the rice after it does its magic, but in your situation I would advise against that.
    Give it a good four, five days, then cross your fingers and hope it turns on.

  • My Ipod 4th Gen screen got viciously cracked an the screen is unresponsive. Can I get it fixed?

    Okay, so, I just found my Ipod today after it has been lost for two months. It was under my recliner in my living room. Both buttons are functional and work and it charges just fine. However, there's one big vicious crack near the bottom left corner. It looks as if someone dug their heel into it. Then, near the button, the glass is tore up. It doesn't look like much damage happened other than that in that area. But, when I turn on the ipod, the screen has vertical blue and red lines on the side and one horizontal green line in the middle. And there's horizontal white lines that are on the bottom of the screen. Also, in the bottom left hand corner of the screen (which is near the bad crack I mentioned) it's got a white cloud with grey in the middle. It covers where the begining of where you would swipe to unlock the ipod. Which, I cannot do. But once I charged it and it flashed to put in the code, whenever I put my finger near the button, it would press that button even though I didn't touch it. The upper half of the touch screen works perfectly, just not the bottom half.
    Now, I really need to get to my notes on it. None of my notes are on my email, so that's not an option. I need to know if I can just get this repaired, so I can use it, or if it is past the point of repair and I have to replace it.

    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit                  

  • IPod 4th Gen Screen Popping Off

    Recently, my little brother noticed his screen popping off, we ignored it thinking it wouldn't move up any farther. About a month later, the screen is popped up so much, he can't use the home button anymore. Can we get it repaired? Also, can we exchange the iPod for a new one at Target or any other nearby store?

    If within warranty you can try go to eithr the place you purchaded it (If not Apple) or to an Apple store.  Make asn Appointment at the Genkus Bar of an Apple store.
    Apple Retail Store - Genius Bar
    If the iPod was abused, 9e.g., dropped) that voids the Apple warranty.
    Apple will replace it with a refurbished iPod. If not underwarranty the exchange price is $99, $149 or $199 depending upon the capacity.

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