What should I do? my iphone is not working in connecting to iTunes..

my phone is not working in connecting to iTunes, what should i do?

We will need a little more information from you to be able to help.
- Which computer do you have?
- Which Mac OS are you using?
- What audio hardware are you using? If you're using some external audio hardware have you tried selecting Built-in?
- Have you tried restarting?
- When you do restart do you hear the boot chime?

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  • After the upload of ios6, my iphone did not work...the itunes is saying that I need to restore iphone...how should i do it???

    after the upload of ios6, my iphone did not work...the itunes is saying that I need to restore iphone...how should i do it???

    Backing Up, updating, and restoring your iPhone and iPod touch software

  • My iphone is not able to connect to itunes and shows the msg "cannot connect to itunes store", my iphone is not able to connect to itunes and shows the msg "cannot connect to itunes store"

    my iphone is not able to connect to itunes and shows the msg "cannot connect to itunes store"

    Hello there, Nau1988.
    The following Knowledge Base article should help with troubleshooting your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    In your case, focus on the section titled "Troubleshooting on an iPhone, iPad or iPod Touch", there are detailed steps here for working to a resolution of your issue.
    Additionally you might want to review the recommendations in this article as well:
    iTunes for Windows: iTunes Store connection troubleshooting
    http://support.apple.com/kb/HT1527
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • I want to upload the new version but my iphone is not going to connect the itunes

    my mobile was working right. last night i connect my iphone with my computer than itunes ask me to upload the new version. i click on yes.
    itunes ask me to put your data on backup i click on yes. after 1 minute its coming one error that we can,not upload new version because of specific error.
    i dont know what i have to do know, my phone display showing just cable that i have to connect with itunes. and my iphone evevn not going to connect
    with itunes. please help me that what i have to do now.

    What was the error that displayed when attempting to update?
    Without that, we're simply guessing at what the problem might be.

  • What if sync with new computer does not work. logical connection to old with WindowsXP, 32 bit version of iTunes. New is Windows7 with 64bit version

    What if sync with new computer does not work?
    logical connection to old with WindowsXP, 32 bit version of iTunes.
    New is Windows7 with 64bit version

    Syncing to a new iTunes library or computer will erase your iPod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
    Do this:
    Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your iPod without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
    Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
    About backups and what's saved: http://support.apple.com/kb/HT4946
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    Saving other data is also described here. How to back up your data and set up as a new device
    If your iPod can't be recognized by Windows, try these tips: iOS: Device not recognized in iTunes for Windows

  • What should i do my audio is not working?

    my audio is not working
    i had something wrong with my computer so i had to rewrite my hardrive witch whiped everthing clean luckly i saved my songs
    i downloaded the new version of iTunes off of apple.com
    when i downloaded it a little thing pop up said that there were problems with my audio
    now i cant play any songs, its not like there is no sound
    i mean i push play and the song dosent even start
    someone please help me
    Message was edited by: missprincess2101995

    We will need a little more information from you to be able to help.
    - Which computer do you have?
    - Which Mac OS are you using?
    - What audio hardware are you using? If you're using some external audio hardware have you tried selecting Built-in?
    - Have you tried restarting?
    - When you do restart do you hear the boot chime?

  • HT4235 my iphone does not show as connected on itunes menu

    suddenly my iphone will not show as a connected device in itunes even though my laptop recognzes that it is attached to my usb port
    I have synced this phone before but now it is not recognized by itunes.

    Hello wtcooper217,
    It sounds like your iPhone is not seen in iTunes but your computer does recognize it. I recommend the troubleshootings steps from the article named:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • My iphone does not sync or connect to itunes

    my phone is not connecting to itunes. Please I need any tips on how diagnose it

    Try another USB port, and reiniciate the computer..
    Or try these steps..
    http://support.apple.com/kb/TS1538?viewlocale=en_US
    Good luck !

  • HT4623 my iphone 5 stoped working. i connected to itunes to restore and i am getting the error message -1 saying unknwon error. Help

    I phpne 5 not working; connected to itunes and restored and now getting error message -1 and phone does nothing.

    Was there something I did? the phone has been acting strange for a few days. When i brought it to best buy they turned off the LTE but that did nothing for the problem. Did i do something? it was working when i connected to itunes then all of a sudden theres nothing on the phone. I have a friend who "hacks" iphones. He thinks he might be able to fix it. Should i let him or will that make matters worse? I dont understand why connecting to itunes made it worse either.

  • HT1414 i phone 5 sound dose not work what should i do i restore still not working?

    help cant seem to get the sound on my to work after i install the os7?

    Hi b1kxrw54,
    Welcome to the Support Communities!
    As a first step, I would suggest restarting and/or resetting the iPhone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    Here are some additional troubleshooting steps for sound on your iPhone:
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    Cheers,
    - Judy

  • HT201210 Have new iphone and was trying to retrieve data from itumes. Got message saying it could not be updated and "an unknown error occured." What do I do now.  Phone not working, has symbol of itunes and plug, that's it. Help. I'm in tears

    Cannot finish updating new replacement iphone on iTunes. Get message "unknown error occured" - and phone now doing nothing. Am beyond frustrated. Help.

    is there a number after the "unknown error"
    if so check this list for tips
    http://support.apple.com/kb/TS3694
    Thanks Clyde

  • IPhone will not charge, or connect to iTunes

    ive tried many chargers, & many different sorces (computer, dock, car charger, wall charger) nothing works. there is no possible way for me to charge my phone. even when i try to restore it , thats not possible because my phone wont show up. itunes it up to date so thats not the problem. ive deleted & reinstalled itune also and still not charging.  plz help.

    hmmm... did you try updating the firmware or try jailbreaking?
    try plugging and unplugging your connection 10-12 times.
    if not try a hard reset and leave the iPhone charging for about 12 hours.

  • My iphone will not charge or connect to itunes

    and a message keeps popping up saying this accesory is not optimized for this iphone even when nothing is plugged in i had used a belkin f.m. transmitter a couple of times  can anyone help?

    hmmm... did you try updating the firmware or try jailbreaking?
    try plugging and unplugging your connection 10-12 times.
    if not try a hard reset and leave the iPhone charging for about 12 hours.

  • My iphone will not sync when connected to itunes

    I just purchased an iphone5.  I have an ipad and have connected that to itunes, but when i connect my phone itunes doesn't recognize it and it doesnt sync?
    Any suggestions.

    appledumplingwithcaramelsauce_2 wrote:
    Nothing happens did you not read my question properly
    Then why did you mark the response as correct/solved?
    You could help out here. Something must happen. Some series of events takes place even of the devices don't sync. That's what AmishCake is asking.

  • IPad will not start. Reset DOES NOT work. Connecting to iTunes DOES NOT work

    My iPad went dead and sat for a few days before I plugged it in. Now it will not start. It has been plugged in for 2+ days now with OEM charger. The apple logo will show for a couple seconds and it turns off. Reset DOES NOT do anything. If I unplug it, nothing happens, no apple logo, no reset, nothing. Plugged into iTunes it will not do anything. The only time I get it to show activity is plugged into charger and like I said, as soon as the logo appears it shuts down and repeats this over and over until I unplug.

    See if you can have any success with recovery mode.
    iPad: Unable to update or restore - Support - Apple
    If that doesn't work, then make an appointment at an Apple Store and let a genius have a look.

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