What Should My Bundle Identifier Be?
In the HowTo for APP IDs, the instructions say:
"During the application build process, Xcode will append any CF Bundle ID you specify in your Xcode project to the App ID in your provisioning profile."
What should the Bundle Identifier be?
- No entry at all in the info.plist file
- Or, *
- Or, com.CompanyName.AppName (like in OSX, mine is com.sayware.baseconverter)
- Or, AppName
- OR.....something else
IF it is the com.CompanyName.AppName, then what rules are there for the fields? What I mean is, does the company name have to match(spelling) or exactly match (spelling and capitalization). Does it have to match the company name in your profile, or in the provisioning profile? Does the AppName have to match something, like the application name in the program portal?
I am having no luck uploading my app to the appStore. I tried it again this morning with a "new" application to see what the web-based uploader would tell me. I am getting the error that the info.plist file cannot be found, or is corrupt and cannot be parsed. It is there, I checked the package contents after building. I opened and saved it with Plist editor (so it should not be corrupt). All I can think of is that one of the line items is "bad". Or, maybe I am too stupid for this platform.
Thanks in advance for any (and I mean ANY) help you can offer....
Ty
The "com.companyname" part should match a domain name that you own. So if your company is Fooware and you're based in the UK, and you've registered the address fooware-iphone.co.uk, you should use "uk.co.fooware-iphone" as the beginning of your bundle ID.
The ending should be some variant of your app's name for readability. (It can actually be whatever you want, as long as all of your apps have different ones.) Xcode has a decent default, I believe.
Similar Messages
-
What is "missing bundle identifier"
Hi. I'm curious about something. If I run either of these commands from the command-line:
softwareupdate --list
pkgutil --pkgs
I get several lines referring to packages in /Library/Receipts that say:
PackageKit: * Missing bundle identifier
So, my questions (I want to understand what's happening):
What is PackageKit?
What is a "missing bundle identifier", how does the bundle identifier end up missing, and what to do about it?http://developer.apple.com/library/mac/#DOCUMENTATION/CoreFoundation/Conceptual/ CFBundles/BundleTypes/BundleTypes.html
he bundle identifier string identifies your application to the system. This string must be a uniform
type identifier (UTI) that contains only alphanumeric (A-Z,a-z,0-9), hyphen , and period (.)
characters. The string should also be in reverse-DNS format. For example, if your company’s domain
is Ajax.com and you create an application named Hello, you could assign the string com.Ajax.Hello
as your application’s bundle identifier. The bundle identifier is used in validating the application
signature.
you may also want to look at:
http://developer.apple.com/library/ios/#technotes/tn2009/tn2242.html
Message was edited by: Nils C. Anderson -
Whenever I try to open a document pages gives me this message. I cannot work with this extremely important document now. What should I do? Please help me...
Process: Pages [818]
Path: /Applications/Pages.app/Contents/MacOS/Pages
Identifier: com.apple.iWork.Pages
Version: 5.1 (1769)
Build Info: Pages-1769000000000000~1
App Item ID: 409201541
App External ID: 289042884
Code Type: X86-64 (Native)
Parent Process: launchd [144]
Responsible: Pages [818]
User ID: 501
Date/Time: 2014-02-09 22:13:54.209 +0200
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 399064A7-9AC8-6A66-8B11-37036F60D7A6
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSRangeException', reason: 'character index out of bounds'
terminating with uncaught exception of type NSException
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff90ec741c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff9806be75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff90ec72cc +[NSException raise:format:] + 204
3 Pages 0x000000010dfe95d3 PagesConvertSandboxDocument + 4123996
4 Pages 0x000000010f1a27f0 PagesConvertSandboxDocument + 22708089
5 Pages 0x000000010f330239 PagesConvertSandboxDocument + 24336834
6 Pages 0x000000010f315b92 PagesConvertSandboxDocument + 24228635
7 Pages 0x000000010f1db522 PagesConvertSandboxDocument + 22940843
8 Pages 0x000000010f296157 PagesConvertSandboxDocument + 23705824
9 Pages 0x000000010f296c95 PagesConvertSandboxDocument + 23708702
10 Pages 0x000000010f2976d7 PagesConvertSandboxDocument + 23711328
11 Pages 0x000000010f28f7af PagesConvertSandboxDocument + 23678776
12 Pages 0x000000010ed88882 PagesConvertSandboxDocument + 18407435
13 Pages 0x000000010ed88905 PagesConvertSandboxDocument + 18407566
14 Pages 0x000000010eea41cb PagesConvertSandboxDocument + 19568980
15 Pages 0x000000010eea3910 PagesConvertSandboxDocument + 19566745
16 Pages 0x000000010eea18dd PagesConvertSandboxDocument + 19558502
17 Pages 0x000000010db9fabf Pages + 592575
18 Pages 0x000000010db13417 Pages + 17431
19 Pages 0x000000010db12b75 Pages + 15221
20 AppKit 0x00007fff9562b35c -[NSWindowController _windowDidLoad] + 450
21 AppKit 0x00007fff95612076 -[NSWindowController window] + 110
22 Pages 0x000000010e27d543 PagesConvertSandboxDocument + 6827212
23 Pages 0x000000010e273901 PagesConvertSandboxDocument + 6787210
24 AppKit 0x00007fff9566e567 -[NSDocument addWindowController:] + 228
25 Pages 0x000000010e25aee2 PagesConvertSandboxDocument + 6686315
26 AppKit 0x00007fff95844af0 __80-[NSDocumentController openDocumentWithContentsOfURL:display:completionHandler:]_block_invoke855 + 185
27 AppKit 0x00007fff958447e7 __80-[NSDocumentController openDocumentWithContentsOfURL:display:completionHandler:]_block_invoke_3841 + 24
28 libdispatch.dylib 0x00007fff936a51d7 _dispatch_call_block_and_release + 12
29 libdispatch.dylib 0x00007fff936a22ad _dispatch_client_callout + 8
30 libdispatch.dylib 0x00007fff936a9f03 _dispatch_main_queue_callback_4CF + 333
31 CoreFoundation 0x00007fff90e2e839 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
32 CoreFoundation 0x00007fff90de9b14 __CFRunLoopRun + 1636
33 CoreFoundation 0x00007fff90de9275 CFRunLoopRunSpecific + 309
34 HIToolbox 0x00007fff8cfc9f0d RunCurrentEventLoopInMode + 226
35 HIToolbox 0x00007fff8cfc9cb7 ReceiveNextEventCommon + 479
36 HIToolbox 0x00007fff8cfc9abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
37 AppKit 0x00007fff9539628e _DPSNextEvent + 1434
38 AppKit 0x00007fff953958db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
39 AppKit 0x00007fff953899cc -[NSApplication run] + 553
40 AppKit 0x00007fff95374803 NSApplicationMain + 940
41 Pages 0x000000010db1b811 Pages + 51217
42 libdyld.dylib 0x00007fff93e305fd start + 1
43 ??? 0x0000000000000001 0x0 + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff93e25866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff9805835c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff9107ebba abort + 125
3 libc++abi.dylib 0x00007fff96d4b141 abort_message + 257
4 libc++abi.dylib 0x00007fff96d70abc default_terminate_handler() + 264
5 libobjc.A.dylib 0x00007fff9806c30d _objc_terminate() + 103
6 libc++abi.dylib 0x00007fff96d6e3e1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff96d6e456 std::terminate() + 54
8 libobjc.A.dylib 0x00007fff9806c0b0 objc_terminate + 9
9 libdispatch.dylib 0x00007fff936a22c1 _dispatch_client_callout + 28
10 libdispatch.dylib 0x00007fff936a9f03 _dispatch_main_queue_callback_4CF + 333
11 com.apple.CoreFoundation 0x00007fff90e2e839 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
12 com.apple.CoreFoundation 0x00007fff90de9b14 __CFRunLoopRun + 1636
13 com.apple.CoreFoundation 0x00007fff90de9275 CFRunLoopRunSpecific + 309
14 com.apple.HIToolbox 0x00007fff8cfc9f0d RunCurrentEventLoopInMode + 226
15 com.apple.HIToolbox 0x00007fff8cfc9cb7 ReceiveNextEventCommon + 479
16 com.apple.HIToolbox 0x00007fff8cfc9abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
17 com.apple.AppKit 0x00007fff9539628e _DPSNextEvent + 1434
18 com.apple.AppKit 0x00007fff953958db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
19 com.apple.AppKit 0x00007fff953899cc -[NSApplication run] + 553
20 com.apple.AppKit 0x00007fff95374803 NSApplicationMain + 940
21 com.apple.iWork.Pages 0x000000010db1b811 0x10db0f000 + 51217
22 libdyld.dylib 0x00007fff93e305fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff93e26662 kevent64 + 10
1 libdispatch.dylib 0x00007fff936a443d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff936a4152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff93e21a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff93e20d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff90dea315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff90de9939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff90de9275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff955361ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff98057899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9805772a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff9805bfc9 thread_start + 13
Thread 3:: Recalculation control thread
0 libsystem_kernel.dylib 0x00007fff93e25716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff98059c3b _pthread_cond_wait + 727
2 com.apple.iWork.Pages 0x000000010e7b7555 0x10db0f000 + 13272405
3 com.apple.iWork.Pages 0x000000010e7bcfb8 0x10db0f000 + 13295544
4 libsystem_pthread.dylib 0x00007fff98057899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff9805772a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff9805bfc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff93e25e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98058f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9805bfb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff93e25e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98058f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9805bfb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff93e25e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98058f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9805bfb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff93e25e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98058f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9805bfb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff93e25e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98058f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9805bfb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff93e25e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98058f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9805bfb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff93e25e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98058f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9805bfb9 start_wqthread + 13
Thread 11:: Recalculation control thread
0 libsystem_kernel.dylib 0x00007fff93e25716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff98059c3b _pthread_cond_wait + 727
2 com.apple.iWork.Pages 0x000000010e7b7555 0x10db0f000 + 13272405
3 com.apple.iWork.Pages 0x000000010e7bcfb8 0x10db0f000 + 13295544
4 libsystem_pthread.dylib 0x00007fff98057899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff9805772a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff9805bfc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7e954310 rcx: 0x00007fff520eee78 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff520eeea0 rsp: 0x00007fff520eee78
r8: 0x00007fff96d71ab4 r9: 0x00007fff910a6900 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff520ef000 r13: 0x00007fff520ef4d0 r14: 0x0000000000000006 r15: 0x00007fff520eeee0
rip: 0x00007fff93e25866 rfl: 0x0000000000000206 cr2: 0x0000000111bf3000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
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0x1101ce000 - 0x1101e1fff com.apple.MediaLibrary (1.0 - 637) <CB99F701-D188-34A1-A53B-0331A352C8A3> /System/Library/Frameworks/MediaLibrary.framework/Versions/A/MediaLibrary
0x113b05000 - 0x113b06ff4 +cl_kernels (???) <DC4D97AD-4D50-48A9-8AF9-75534DE75E3B> cl_kernels
0x113b13000 - 0x113b13ff9 +cl_kernels (???) <A530A685-47AC-4FAD-82DC-17D3CF278059> cl_kernels
0x11caf5000 - 0x11cbdbfef unorm8_bgra.dylib (2.3.58) <9FF943D1-4EF7-36CA-852D-B61C2E554713> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x11d81c000 - 0x11d81cfff +cl_kernels (???) <94345083-F3E4-4934-B1E0-3ED4D8933A2A> cl_kernels
0x11d936000 - 0x11da16ff7 unorm8_rgba.dylib (2.3.58) <DDD1AFEB-FD30-34D2-958A-823C3EFD649A> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_rgba.dylib
0x11dbe4000 - 0x11dbe4ffd +cl_kernels (???) <51071888-F028-4743-97D5-866EE6A11D94> cl_kernels
0x7fff606c7000 - 0x7fff606fa817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff8c4d8000 - 0x7fff8c4dbffa libCGXType.A.dylib (599.7) <2FC9C2BC-B5C5-3C27-93F9-51C6C4512E9D> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff8c4dc000 - 0x7fff8c4ddff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8c4de000 - 0x7fff8c4defff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8c4df000 - 0x7fff8c4e1fff com.apple.marco (10.0 - 1000) <FC7EF8C7-5EDF-3720-BAEC-281F12A7A3F8> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x7fff8c4e2000 - 0x7fff8c4e4fff libRadiance.dylib (1038) <55F99274-5074-3C73-BAC5-AF234E71CF38> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff8c4e5000 - 0x7fff8c4effff com.apple.AppSandbox (3.0 - 1) <55717299-8164-3D79-918F-BD64706735CF> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
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0x7fff8d499000 - 0x7fff8d59efff com.apple.ImageIO.framework (3.3.0 - 1038) <2C058216-C6D8-3380-A7EA-92A3F04520C1> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8d59f000 - 0x7fff8d5c9ff7 libsandbox.1.dylib (278.10) <B4183FA8-F7E2-3301-8BF9-0EEFB793A5D5> /usr/lib/libsandbox.1.dylib
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0x7fff8d92c000 - 0x7fff8d984ff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8d9a4000 - 0x7fff8d9a8fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8d9ac000 - 0x7fff8d9e6ff3 com.apple.bom (12.0 - 192) <989690DB-B9CC-3DB5-89AE-B5D33EDC474E> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8d9e7000 - 0x7fff8d9eefff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8da35000 - 0x7fff8da35fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8da74000 - 0x7fff8da7cffc libGFXShared.dylib (9.0.83) <11A621C3-37A0-39CE-A69B-8739021BD79D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8da7d000 - 0x7fff8dbb3ffa com.apple.WebKit (9537 - 9537.73.11) <5F583526-8D71-30AD-B97C-56EC51E94E85> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff8dbb7000 - 0x7fff8dc52ff7 com.apple.PDFKit (2.9 - 2.9) <AD968A31-6567-30A7-A699-154C88DB56D0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8dc56000 - 0x7fff8dc6dfff com.apple.CFOpenDirectory (10.9 - 173.1.1) <3FB4D5FE-860B-3BDE-BAE2-3531D919EF10> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8dc6e000 - 0x7fff8dc95ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff8dcec000 - 0x7fff8dceffff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8dd86000 - 0x7fff8de77ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff8dece000 - 0x7fff8df1bfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <D01B7D87-4BDC-3E48-A79B-951D05075F9D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8df9a000 - 0x7fff8e0dafff com.apple.QTKit (7.7.3 - 2826.0.1) <44109489-09C2-34C4-AB66-E52A505D7887> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff8e194000 - 0x7fff8e1a5ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff8e1a6000 - 0x7fff8e204ff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
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"I am Pages 5.1 and I am a buggy PiTA, with over 95 features removed, and best avoided"
If you had Pages '08/'09 previously it should be in your Applications/iWork folder.
Use that instead.
Peter -
My Ipod 5th gen. has been detected by itunes, but could not identified properly, and its been charging for a week and still hasn't come to a full charged. What should I do?
but could not identified properly
Please clairify.
charging for a week and still hasn't come to a full charged
Sounds like you need a new battery. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
iPod Repair Pricing -
I plug my ipod into my computer itunes pops up with error message "Ipod detected but can't be identified properly" suggests I unplug and try again or uninstall itunes and reinstall nothing works. What should i do?
summarizing:
iPod nano (what version iOS BEFORE update?)
downloaded music
updated iPod to iOS 8.1.2
Windows 7 PC
plug-in iPod to PC
error message from iTunes on the PC "Ipod detected but can't be identified properly" ⬅[quoted from your original post] (+ suggested troubleshooting steps)
un-plug > re-plug iPod (how many times?)
iTunes un-installed from PC (?)
iTunes RE-installed to PC (?)
error message repeats(?)
searched "Ipod detected but can't be identified properly" site:support.apple.com with ZERO results - pretty strange that the support site wouldn;t know an iTunes generated error message (?) EDIT - had an "aha! moment when using a fresh Google search page and 'suggested' CANNOT
then "Ipod detected but can't be identified properly" site:discussions.apple.com had ONE result = Can't connect to iTunes with ipod touch (-50 error) - NO REPLIES
CANNOT instead of can't [ tsk tsk ]
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
follow all the instructions in order and let us know -
I have forgotten my answers to the questions which are asked to identify me, and I am trying to press "send instructions to my e-mail", but this does not work, what should I do?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(113969) -
I have just bought a new Macbook Air several month ago, and i realize that my iMac is very very slow compare with the macbookair, what should i do to faster my iMac,
This few point happen slow at my iMac:
When Restart it is very slow.
When search spotlight or search a file using finder.
When Running iPhoto, iTunes, iMovie. Especially iPhoto
When transfering image from my phone to iphoto.
When Open New Application.
When working in multi application when swich between application, sometimes it was hang for a few second.
Sometimes typing aslo slow and the text wont come out and the cursor hold a few second.
I think above 7 points was very annoying my working, especially when in a rush.
Model Name: iMac
Model Identifier: iMac12,1
Processor Name: Intel Core i5
Processor Speed: 2.5 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 4 GB
Boot ROM Version: IM121.0047.B1F
HD Capacity: 499.25 GB (499,248,103,424 bytes)
Running OSX 10.9.2
Could anybody help me to solve this problem, i am guesing maybe my HDD not working properly, or if i change to SSD it will be better? but how?
Thanks to all of you that willing to help me.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 300 25 5120 KiB/s 1024 85 \\b% 10240 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 50 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[45]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}')printf("%s (UID %s) is using %s '${p[$2]}'\n",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p ' ' {sub(/^ +/,"")};NR==6;NR==13&&$2< '${p[10]} ' 1,5d;/[Bmy].*:/d;H;$ { g;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6 { H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ s/ *:$//;x;s/\n//;/Apple|Genesy|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;} ' ' s/^.*C/C/;H;$ { g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' '/(sh|ng|ic)$/p' ' $3~/[0-9]:[0-9]{2}$/ { $4="";gsub(" "," ");gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}')print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR==2'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' ' s/^.{52}//;s/ .+//p ' ' /Launch[AD].+\.plist$/;END{if(NR<100)print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' '/\.(framew|lproj)/d;/plist:|:.+(M.+exec|scrip)/s/:[^:]+//p' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/;END{if(NR<100)print "/System/"};' '/^\/usr\/lib\/.+dylib$/p' '/\/etc\/(auto_m|hosts[^.]|peri)/s/^\.\/[^/]+//p' ' /\/(Contents\/.+\/Contents|Frameworks)\//d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a)print "CPU: "a;if(b)print "I/O: "b;if(c)print "Net: "c" (KiB/s)";if(d)print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' /lR/ { if($2<='${p[25]}')print $2;} ' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2.+/,"",a[n-1]);b=b"\n"$2" "a[n-1]" "a[n]" "$1;c=c$1;} END { d="sort";print b|d;close(d);if(c)print("\n\t* Code injection");} ' ' NR!=4{next} {$NF=int($NF/10240)} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L)f=f"\n\t"$0;} END { F=FILENAME;if(!f) f="\n\t[N/A]";"file -b "F|getline T;if(T!~/^(A.+ E.+ text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n\t...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' '/:/!p' ' /:/{$0="'"${p[28]}"'"};1;' ' $0;END { if(NR<100)print "com.apple.";} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status '-F bsd -k Sender kernel -k Message CReq "Beac|caug|dead[^l]|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN" -k Message Ane "SMC:" -o -k Sender fseventsd -k Message CReq "SL"' '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/*/*.{BS,Bas,Es,OSXU,Rem}*.bom' '{/,}L*/Lo*/Diag* -type f \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;' '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto_master,{cron,fs}tab,hosts,{launchd,sysctl}.conf} /u*/lo*/e*/per*/*/* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n 'syscall::'${p[33+j]}':return {@out[execname,uid]=sum(arg0)} tick-10sec {trunc(@out,1);exit(0)}'";done;l=(Restricted\ files Hidden\ apps RAM POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP RSSI Profiles 'Elapsed time (s)' Root\ crontab User\ crontab 'Global login items' 'User login items' );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear;};for i in 0 1;do eval ' A'$((1+i))'() { v[0]=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "${v[0]}" ]];};A'$((3+i))'() { v[0]=` while read i;do eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "${v[0]}" ]];};A'$((5+i))'() { v[0]=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "${v[0]}" ]];};';done;A7(){ v[0]=$((`date +%s`-v[3]));};B2(){ v[$1]="${v[0]}";};for i in 0 1;do eval ' B'$i'() { unset v[0];((v['$((i+1))']==0))||{ v[0]=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v[0]=` paste -d: <(echo "${v[$1]}") <(echo "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v[0]=`grep -Fv "${v[$1]}"<<<"${v[0]}"`;};C0(){ echo "${v[0]}";};C1() { [[ "${v[0]}" ]]&&printf "${f[$1]}" "${l[$2]}" "${v[0]}";};C2() { v[0]=`echo ${v[0]}`;[[ "${v[0]}" != 0 ]]&&C1 0 $1;};C3() { v[0]=`sed -E "${s[0]}"<<<"${v[0]}"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;A0;{ A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;D13 0 $((N1+2)) 3 2;D13 0 $((N1+3)) 4 3;D22 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;A1 4 19 11;B4 0 0 44;C3 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&D22 11 17 17 20;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 52 0;B4 0 5 54;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 52 6;B4 0 7 54;B3 4 0 22;A3 14 6 52 0;B4 0 8 54;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 53 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 53 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&D13 21 0 32 19;D23 14 1 48 43;D23 14 2 48 44;D13 14 3 49 5;D22 4 4 50 0;D13 4 5 32 1;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D23 22 9 37 7;B1&&D13 10 42 32 41;D23 20 42 32 42;D13 25 37 32 33;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;D22 32 31 43 38;B1&&for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;B1&&D22 29 35 46 39;A7;C2 40;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At or near the top of the results, there will be a line that begins with "System Version." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Model Name: iMac
Model Identifier: iMac12,1
Processor Name: Intel Core i5
I reset my apple ID password here on the website, but my computer isn't recognizing my new password. what should I do? I just need to update my adobe flash player but it keeps asking me for my password but won't take my new password I just updated."If you've forgotten the Apple ID password how did you log in to make the last post?"
Exactly! The password I used to log on here and write my post I figured was the same Apple ID password I would use to reset my computer login password. But my computer isn't recognizing it as the correct password so it wont let me update my login password. I have 2 user accounts on my computer.
As far as the link you provided, I already looked to that for help earlier. It states:
Choose Apple menu > System Preferences, click Users & Groups, click the lock to unlock it, then provide an administrator name and password. Select a user, then click Reset Password.
I did these steps, but I don't remember my admin password. The question is: How do I reset my admin password so I can reset my log in password.
Is my admin password the same password I use to log onto this website to post questions? If so, like I said previously, I already reset that password and my computer isnt recognizing it. -
My sister bought me an ipod touch less than a month ago. when he first came, he was conecting normal to my wifi, but today, he isnt. I use the same wifi at my laptop, and its perfectly working. My ipod identify the network, conects to it, but when I open an app that needs it, it doesnt work. What should I do?
And why is this happening?- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections -
I have a macbook pro 15" 2007 version 10.6.8 and try to up date to mavericks and it's not allowing too. what should i do?
What does it tell you. If it says it isn't compatible, then you don't have a mid/late 2007 MBP. You might have an early 2007 MBP, which cannot run Mountain Lion or Mavericks.
You can check here to see exactly which MBP you have: http://support.apple.com/kb/ht4132
If you hold down the Option key and select System Profiler from the Apple Menu, it will display the model identifier under the Hardware Section.
It must be a macbookpro3,1 or later. -
Icant upgrade mac os x 10.6.8 to 10.8.3, when i try it says the mac os 10.8.3 cant run on this startup disk what should i do?
First we need to know which one of the 9 different models of MacBook you have. To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up check the Model Identifier and post it back here.
The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard.
The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion.
The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion and 10.9 Mavericks. -
i bought macbook air from my friend and he dont have the apple id which he used when he bought it so my window crashed and i tried to reinstall the window but i dont have the apple id what should i doo please help
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
I just bought a New MacBook Pro but it isn't booting up correctly what should i do?
I don't know what the problem is i brough it home and it wont boot up properally it just keeps turning off again. What should i try?
Take it to an Apple Store or AASP as soon as possible. If a problems identified early, there is a good chance they will exchange it for another and you don't have as much worry about some major issue reappearing down the road.
If you have neither an Apple Store or AASP nearby, call Apple support today and start a case. very important. -
Gray Screen of Spinning Death + "missing bundle identifier" on reinstall
Hello,
I had Leopard ~10.5.5 installed on my machine. I ran system upgrade and upgraded to 10.5.8 before I installed SL. When I installed it, everything went great, but on reboot I got the dreaded gray spinning wheel.
So I found online, they recommend trying to reinstall again. I boot from CD and begin the installation process, but right when I begin it errors out and shows me the install log. I don't have it copied here (I can if need be), but it is mostly a collection of 8-12 "missing bundle identifier" (flip4mac, etc).
what's my next step? all my data is good, but i can't boot?
Thanks!ps here is my log (the important part). besides some package not found errors, this is the crash:
Dec 25 14:08:18 localhost ReportCrash[182]: Thread 9 Crashed:
Dec 25 14:08:18 localhost ReportCrash[182]: 0 com.apple.bom 0x01971c05 BOMStreamReadUInt32 + 138
Dec 25 14:08:18 localhost ReportCrash[182]: 1 com.apple.bom 0x0196c580 _ReadBlockTable + 28
Dec 25 14:08:18 localhost ReportCrash[182]: 2 com.apple.bom 0x0196d12d BOMStorageOpen + 1431
Dec 25 14:08:18 localhost ReportCrash[182]: 3 com.apple.bom 0x01954f68 BOMBomOpen + 522
Dec 25 14:08:18 localhost ReportCrash[182]: 4 com.apple.PackageKit 0x019a98e7 -[PKBOM initWithBOMPath:] + 148
Dec 25 14:08:18 localhost ReportCrash[182]: 5 com.apple.PackageKit 0x019b82fe -[PKReceipt(Private) _BOM] + 77
Dec 25 14:08:18 localhost ReportCrash[182]: 6 com.apple.PackageKit 0x019b7d55 -[PKReceipt(Private) _directoryEnumerator] + 34
Dec 25 14:08:18 localhost ReportCrash[182]: 7 com.apple.SystemMigration 0x01a4deff -[SMFindSystemFiles _findSystemPaths] + 1785
Dec 25 14:08:18 localhost ReportCrash[182]: 8 com.apple.SystemMigration 0x01a4e490 -[SMFindSystemFiles systemPaths] + 796
Dec 25 14:08:18 localhost ReportCrash[182]: 9 com.apple.SystemMigration 0x01a50387 -[SMPathAnalyzer prunedSystemPathsReturningSize:] + 179
Dec 25 14:08:18 localhost ReportCrash[182]: 10 com.apple.SystemMigration 0x01a508ca -[SMPathAnalyzer prunedReaperPathsReturningSize:] + 53
Dec 25 14:08:18 localhost ReportCrash[182]: 11 com.apple.osinstallframework 0x00028807 -[IFDiskObject(OSExtensions) calculateReapedFreeSpace] + 404
Dec 25 14:08:18 localhost ReportCrash[182]: 12 com.apple.osinstallframework 0x0002daf4 -[OSPreInstallSizingQueueElement _calculateReapedFreeSpaceThread] + 71
Dec 25 14:08:18 localhost ReportCrash[182]: 13 com.apple.Foundation 0x0082a964 -[NSThread main] + 45
Dec 25 14:08:18 localhost ReportCrash[182]: 14 com.apple.Foundation 0x0082a914 _NSThread__main_ + 1499
Dec 25 14:08:18 localhost ReportCrash[182]: 15 libSystem.B.dylib 0x002e4fe1 pthreadstart + 345
Dec 25 14:08:18 localhost ReportCrash[182]: 16 libSystem.B.dylib 0x002e4e66 thread_start + 34
Dec 25 14:08:18 localhost ReportCrash[182]:
Dec 25 14:08:18 localhost ReportCrash[182]: Thread 9 crashed with X86 Thread State (32-bit):
Dec 25 14:08:18 localhost ReportCrash[182]: eax: 0x2466235d ebx: 0x01971b8c ecx: 0x00000000 edx: 0x24662361
Dec 25 14:08:18 localhost ReportCrash[182]: edi: 0x069a3600 esi: 0x27aa1c70 ebp: 0xb0184858 esp: 0xb0184830
Dec 25 14:08:18 localhost ReportCrash[182]: ss: 0x0000001f efl: 0x00010293 eip: 0x01971c05 cs: 0x00000017
Dec 25 14:08:18 localhost ReportCrash[182]: ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
Dec 25 14:08:18 localhost ReportCrash[182]: cr2: 0x2466235d -
I verified my Apple ID but I can't download from AppStore it say you didn't verify it what should i do???
Apps such as Little Snitch, Growl, and MacKeeper can prevent apps from downloading
Disable anti virus software if installed
Check the firewall in System Preferences > Security & Privacy > Firewall > Firewall Options
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected.
If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper
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