What should you do if I want to rest my secret questions but it won't send to my email ?
I've been having my phone for almost a year and now it's just starting to do this
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101258)
Similar Messages
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Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?
HI,
Get a secondary email from a service like Google or Yahoo (something that is not going to disappear like an ISP one might if you change services).
Add it to the Apple ID page.
9:16 pm Thursday; November 21, 2013
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
I want to change my secret question but i can't ??
I want to change my secret question but i can't ??
How are you trying to change it ? If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : If you forgot the answers to your Apple ID security questions
- if you only have one question on your account then the instructions on that page should be able to change it
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : Apple ID: Contacting Apple for help with Apple ID account security
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or, if it's available in your country, you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID -
I want to reset my secret question but cant access my yahoo account.
GOOD DAY MA'AM/SIR...
HELP ME CHANGE MY E-MAIL ACCOUNT BECAUSE I CANT ACCESS MY OLD E-MAIL. MY OLD E-MAIL GOT HACK AND CANT LOG IN. I TRY TO CREATE A NEW ACCOUNT BUT THE EMAIL ADDRESS YOU WHERE SENDING IT IS AT MY OLD ACCOUNT.. I WANT YOU TO SEND MY EMAILS IN MY NEW EMAIL ACCOUNT... THATS ALL.. THANK YOU...We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you've forgotten your answers to your security questions and you don't have access to your current rescue email address (you won't be able to change it until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID
(For future info typing all in capitals is considered shouting, makes posts difficult to read, and may mean that people are less likely to reply.) -
Help me please I need my account opened ASAP!!!!
Hi shineypence,
If you set up a Rescue email address:
Go into Manage Your AppleID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, select Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
Reset your password
You can change or reset the password for your Apple ID account by providing some information.
Select your authentication method.
Email authentication: To access your information, we will send an email to the rescue email address on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
If you did not set up a Rescue email address:
1. Go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'Forgotten Security Questions' and fill in that you'd like your security
questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
Hope this helps!
Cheers,
GB -
I want to reset my security questions but I don't see the link to send a reset email .. What should I do ?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107709) -
I have just make an order yesterday, and it tells me that I will receive my computer between Sep 21th and Sep 23th. However, I will not be the place where the shipping and billing address show. I want to change the shipping and billing address now, but I can't edit them because the status of my order is shipped. What should I do if I want to change the adderss?
Thank you!You need to Contact Apple...
http://www.apple.com/contact/
http://www.apple.com/support/country/ -
Ive forgotten my restrictions passcode on i pod touch. What should i do i dont want to loose my apps! Help
If you do a full system restore it will reset everything. But first do a complete backup. once restored, move your apps/music/videos into itunes and sync.
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I hav just upgrade my iphone 4 to ios7, and it's hanging a lot there are latency. What should I do. I want to downgrade this ios 7
You cannot downgrade.
Try a reset (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Home screen redisplays, see if it has cleared things up.
If not, then go to Settings and check all of your settings. If you have lots of Location Services turned on that you don't need, turn them off. Turn off Bluetooth when you are not using it. Turn off Background App refresh, turn off cellular roaming, etc.
Cheers,
GB -
i use my apple id that i create it for my iphone 4 on my new iphone 5,then i want to activate the imessage but i can't.what should i do?i want to know i can't use one apple id for two iphone 4 & 5?
HI
I was trying to take my Mac air to factory default settings.
I've done all that it says in the documment i was following, and them during the process it asked me the APPLE ID.
I put the apple id i have in my iphone. But it's not the one... it's said that i don't have any OSX associated with it... so it can not install the OSX.
So what can i do? -
What should I do if I want an external harddrive which is accessible both for Windows and Mac (OS Lion)?
Use exFAT or install drivers such as Paragon NTFS on the Mac.
(59630) -
HT1212 What if nothing is working synced or not? What should you do then?
What if nothing is working synced or not? What should you do then?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
What do you do when photos appear on iPhoto fine with preview, but show up back with an explanation point when selected?
The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
What version of iPhoto? Assuming 09 or later...
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
Everything I buy any application wants me to enter confidential questions and I've forgot and I forgot email alternative to'm doing reset to questions What is the solution?
You need to contact AppleCare for assistance.
Apple ID: Contacting Apple for help with Apple ID account security -
what should i do if i can't remember my security question's answer because i do not have a safety email for apple to send the reset question/answer link? my safety email got deleted
Your only option will be to contact iTunes Store support and see if they can help you. Click on this link and choose the Account Management option, and create a new case with iTunes Support.
Good luck!
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