What # to call for support?

what # can i call to request repairs?

the number for support is 1-800-275-2273
the website for repairs is http://depot.info.apple.com/ipod

Similar Messages

  • I have a message on my Ipad that my IOS has crashed due to a 3rd party. It gives a number to call for support. It has locked up my Safari. What can I do to get rid of it?

    I have a message on my Ipad that states my IOS has crashed due to a 3rd party. It refers to my tablet as a phone (sorry, don't have an Iphone. It gives a number to call for support but I know it's a scam. Is there a solution to get rid of it as it has locked up my Safari.

    1. Reset the iPad
       Press and hold the Sleep/Wake button on your iPad,
       simultaneously  press and hold down the “Home” button” until the screen turns off.
       Turn it back on.
    2. Clear information from your device
       iOS 7
       Tap  Settings > Safari > Clear History > Clear Cookies and Data.

  • I purchased an iMac MC309LL/A model A1311 21.5" All in one computer. I purchased it 8/28/11 and about 2 months ago it started powering down. I called for support and a Apple Customer Support, I did what they said and now it wont turn on at all.

    I purchased an iMac MC 309LL/A model A1311 21.5" All in one computer on 8/28/11. The computer stated to shut down on me every once in a while when I was working on it. I called Apple customer support and a rep walked me through deleting all of my cache files saying it was the prooblem. She then had me do a re-install with the installation disc. After doing that she said to turn my computer off then back on and the computer would want to run some updates an to let them run. I was told to call back if there were anymore problems. The computer turned on for a couple minutes then shut down again and won't turn back on at all now. I took it to the Apple store and they told me it was the main board that delivers power to the computer and it whoulld cost about $550 to replace. I have had this computer for 1 1/6 year and hardly use it. My tech told me the same thing happened to his. Doesn't this mean the equipment could be faulty?
    Who keeps track of how many of these are having the same problem and when should there be a recall. I have always used Dells at work. The one I have is 6 years old and works great. I have Compaq laptop at home that is almost 7 years old. I have never had a problem like this before and I can't believe that I spent$1300 for a computer that crashed after 1 yr 6 months. What's worse is that it is my first major Apple product other than my iPod Shuffle.

    Sorry to hear of your problem, but any hardware in a computer can fail - that includes the hard drive, the logic board, etc, etc. Fortunately, it usually doesn't happen that soon; however, I've read of hard drives failing within 6 months.
    So, since you did not purchase the extended Applecare Protection Plan (3 years coverage), you will need to make a decision to repair or sell it as is. I would always purchase 3 year coverage for an all in one or a laptop because repairs are expensive and at least I'd be covered for 3 years.
    We can't speculate on whether there should be a recall or not; these forums are for user to user assistance with technical problems. In your case, there is nothing we can help with since you've already gotten a diagnosis.

  • Do you know what is the number that i will call for support in saudi arabia?

    Pls help me...

    That is the only phone number for Apple Support in Saudi Arabia. You can search for an authorized Apple service provider and contact them, though:
    https://locate.apple.com/sa/en/
    Regards.

  • I am having some trouble with receiving messages from iMessage users when I don't have my iMessage turned on. When I called for support, I spent 30 min waiting and the woman's response to me was "Turn on your iMessage." I prefer not to use it

    I have an iPhone 5s and a MacBook Pro. Ever since I updated my computer software to Yosemite, it linked my Apple ID with my phone number and I am not receiving messages from iMessage users on my phone, but rather to my computer. I don't like to use iMessage so I keep it off and would like to receive all messages as SMS texts. I have already tried changing my Apple ID password, logging off of my Apple ID in iMessage on my phone and turning it off, and changing settings on messages on my computer. Nothing is working. Either the messages continue to go to my computer or the messages trying to be sent say they cannot be sent.
    After spending 30 + minutes waiting for technical support, the woman helping me (who did not give me her name) told me I should just turn on iMessage. After explaining that I don't like having iMessage on and asking why it worked for at least a year up until this point she said "things change and sometimes we don't know why things do what they do". She asked me about various other things on my phone such as bluetooth and told me to turn on and off airplane mode and the call disconnected. I have not been contacted since, even though she has my phone number.
    I am hoping for some help and also hoping people don't get the type of service I received tonight.

    I think you can solve your problems by removing your AppleID email address from BOTH the Messages setting on your iPhone and the iMessages settings on your Mac.
    On iPhone:
    Settings > Messages > iMessage > Dissabled
    Settings > Messages > Send & Receive > touch the "(i)" < touch "Remove This Email"
    On Mac:
    Open "Messages" application
    Click "Messages menu > Preferences
    Click "Accounts"
    Select your AppleID account
    Under the "You can be reached for messages at" settings, uncheck your AppleID email address and your phone number
    Then uncheck the "Enable this account" setting
    And lastly, ask all of your friends with iPhones to delete all iMessage conversations (blue bubbles) in their entirety.
    To test, send a friend a new text using their phone number (not their email address) and watch the color of the bubble.  If it's green then you are using SMS.

  • Went to update my ipod,now I am not able to use itunes because of an error... I have downloaded itunes again, saying it is uploaded then click itunes get error 7! Called for support, they are a joke !! Need advice please ...

    Went to update my itunes upon request from apple, updated now I have an error 7.
    I went to apple site to download itunes get message saying it is uploaded successfully.
    Go to itunes unable to because of error message. Called apple... they are a joke you have
    3 months to use the "phone service" after 3 months you have to pay $19.99 to talk to someone.
    Apple says update.. ha ha dont do it.. you wont be able to use your itunes.
    Any one have any suggestions in how to fix this issue??

    Hello cindib77,
    We've an article that provides further information and steps that can help resolve this error.
    iTunes for Windows: "Error 7" message when opening iTunes
    http://support.apple.com/kb/TS3074
    Cheers,
    Allen

  • I cannot download photoshop elements. It shows an error 109. Communication error. No phone number that is listed for anything adobe works to where I can call for support.

    I had an error on my Photoshop Elements 12. It would not bring the program up at all. I have tried uninstalling and reinstalling and it will not download. I have now erased the download for the 3rd time and I have tried every phone number for assistance with Adobe. NOT a single number works. There is no online tutorial helps me with anything. I have a new Windows 8 version and when I first bought the computer it took me a while to download. But I did and it worked for about 30 days. 

    Error 10# (any #) : Troubleshoot Adobe Download Assistant  :
    http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html

  • Is there a number to call for support on my apple account?

    first time i've needed support - amazed that i have to ask such a question...

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support

  • How do you CALL FOR SUPPORT?

    I have a problem playing video files once I've captured them - this would take too long type out here.
    Can anyone direct me to a number I can call to talk to an actual human being????????
    MacBook Pro   Mac OS X (10.4.9)  

    http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore?productLearnMore=MA6 98ZM/A
    $799 to talk to a person. We are free. So...typing doesn't look so bad, huh?
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  • My photoshop 10 has stopped working  is there a telephone number for support that I can call to find out how to fix the problem???

    My photo shop 10 program has stopped working.  Is there a telephone number that I can call for support to find out how to fix the problem???Jenny

    Please read this (in particular the section titled "Supply pertinent information for quicker answers"):
    http://forums.adobe.com/docs/DOC-2325
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

  • What can I do to find my answers for my security questions other than calling apple support

    When I first signed up for apple, I thought it was the next step after failing to write a password for a lot of time, but I never knew we were suppose to use them the first time you purchase something. What can I do without calling apple support?

    Click here and fill out the form.
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  • HT1725 For about three weeks I haven't been able to download any apps, not even the free ones.   My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the expr

    For about three weeks I haven't been able to download any apps, not even the free ones.   My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the express lane website but I still cant find a fix for my problem. If you could help me out that would be superb!!!!

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • The iOS 6.01 killed the Apple SD reader on my IPad 3 (purchased new in May). What gives Apple? Support phone call useless.

    The iOS 6.01 killed the Apple SD reader on my IPad 3 (purchased new in May). What gives Apple? Support phone call useless. iOS installed today November 3 and dialog box came up say device no longer supported.
    It's an Apple SD card reader (purchased the same week in Syracuse,NY) and it worked fine yesterday after part one of a Day of the Dead shoot in central Mexico.
    As a professional journalist I traveled with the iPad and a Nikon D80 and lenses and flash. My MacBook would be addded weight so this application (the iPad) fits the bill.
    I was in Paris for a month in October and shot thousands of photos. Often did not have wireless and used the iPad as a photo safe to store the photos.
    Back in the Paris apartment the Photostream worked great.
    So what gives Apple...I upgrade my Ipad 1 for an Ipad 3 and now it's useless in this application and the new iOS. Was there any warning or information that this would happen? Or did you test the iOs on the iPad 4? Afterall the iPad 3 is, what 5 months old?
    But, and a big BUT Apple, I can buy an iPad 4 and use the thunderbolt SD card reader. Is this how you become a world class company???
    Our next Apple purchase is not going to be that...was going to be an Ipad mini for my wife to use on the road in her job. She travels giving anesthesia.
    We are an Apple family....My first Apple was an Apple II and had a Newtown (that still works).
    And we now have an iPhone, 2 MacBookPros, 2 Apple TVs.
    My other computer is an old PC that works with my professional weather station and also interfaces with my ham radio. While I dislike the stability of Windows the system allows me to tinker and work with other devices.
    How can Apple not recognize that folks do want to do thing the way they have been and also abandon DVD/CD drives from computers yet at the same time Apple will sell you its own DVD/CD drive.
    I have always loved my early AppleII but had to abandon it for writing and editing  (early photo editing and design was still a dream then) because most companies "did not support Apple," I was told by corporate IT people. So a love hate period of using PCs.
    Now Apple does not support users but it will sell us the latest gadget. This is stupid marketing and wrong consumption by America.
    I don't want to trust the Cloud for everything and want the ability to edit and stroe photos with ease and not always reply on wi-fi.
    Maybe I should shell out $69 for tech support.

    Hey wmhwilson,
    first of all you are not addressing apple in these forums. We are all just users like you trying to help eachother out. I can almost guarantee they didn't pull the support for the card reader from ipad 3. As i have a nikon camera and d5000 and a card reader running on ipad 3 and i just did a import from the sd card after I read your comments. It could be a bug within your ipad. Try restarting the ipad, if you have everything back up to icloud do a full reset then restore from icloud.
    Second, going off on a tangent about apple and their business practices, in support forums which are user based, really wont get you much help. We come here to help people like you and there are way to many folks who go out venting and we all heard it before and kinda getting bit tired off it.
    Third, before doing proper diagnostics, rebooting, restoring ipad, using different SD card, try using usb connector directy to the camera, don't assume that apple pulled the plug on it. It could be a bug that slipped through testing however I highly doubt it since its working for me.
    So try rebooting, restoring ipad from icloud (if you have back up), try inserting a different SD card. Since you are photographer you must have more then one. Try using the other connector that comes with camera kit.

  • How do I log a support call for Pages with Apple?

    Hello,
    Sorry to have to ask this question here because I suspect it has been covered and I'm searching wrong. Anyway I'm on the Apple support site trying to log a call for some erratic behaviour when Pages tries to sync with iCloud. It seems that no matter what I end up having to enter the serial number of my hardware. Well first off this is a software issue and not a hardware issue - I've been to the Genius Bar and they believe it is Pages failing to sync with the iCloud. I have had both the iPad and the iPhone replaced during the issue and still the same problem. Secondly I have two devices affected by the same Pages behaviour
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    Andy

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    What's the phone number I should call for help with my iPhone and ihome dock?

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