What to do about water damage?

any signs? or a way I could confirm it being water damage and possibly get a refund bc lifeproof case not working

When my old ipod touch got water damage it would freeze up and half the screen would turn grayish white and my iphone (4th gen) screen is half turning dark gray when itwas working but now the screen just turns dark blue and does nothing. I hear my notifications coming in and the same thing happened with my ipod touch that got water damage,

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I would like to know what you think about water proof cases?

I would like to know what you think about water proof cases?

This is a user to user forum; no fellow user can provide the information you request. I suggest that you take a look here: Have questions about your Creative Cloud or Subscription Membership?

What to do with water damaged MacBook Pro?

I've had my MacBook Pro 13" since late last year and since then have spilt soda on it 2 times. The first time it didn't seem to be damaged at all by it but the second time the macbook turned off and I left it for a while before trying to turn it on again. It started up but I needed to use internet recovery to be able to get into it after. I've been using the mac and it works fine but the trackpad will not work, the backlit keyboard is faded in some keys and whenever I turn the macbook off and try turning it on again it flashes a file with a question mark and will only start up properly after a few times of trying. I have recently brought it to the apple store and they said that they won't fix it even if I have warranty because it is water damaged but I can pay $800 to get it fixed although it still may not work after fixing it. I was wondering if I could sell the macbook somewhere and just buy a new mac? but how much would a water damaged mac be worth? does anyone have any solutions?

alicm wrote:
I've had my MacBook Pro 13" since late last year and since then have spilt soda on it 2 times...
Until you plan on keeping it completely away from all liquids, I'd suggest simply continuing to use it for as long as it lasts.
Once you commit to protecting a new one, consider yourself lucky that it works at all and make a complete backup of what's on your internal drive while you still can so you can transfer that to whatever the replacement is (using Setup Assistant). And for not much more than what you'd pay to get it fixed, you could get a refurbished MBP from Apple which would have a warranty.
alicm wrote:
...I can pay $800 to get it fixed although it still may not work after fixing it. I was wondering if I could sell the macbook somewhere and just buy a new mac? but how much would a water damaged mac be worth? does anyone have any solutions?
As Klaus1 says, a dead Mac isn't worth anything. But if you did get it fixed with the understanding that it might not work at all or for very long, how would you feel if someone else sold that to you.

Question about Water Damage

Anyone who has had a similar experience to this I'd really appreciate knowing the outcome.
My phone is currently in a bowl of rice. I have tried turning it on (before I knew I wasn't supposed to) and it turns on fine and the trackball lets me scroll around but none of the keys work. Does this mean it has short-circuited or is there still a chance that the keypad will start working in a few days once it dries out properly?

For reference, the rice solution is documented here:
http://www.blackberryfaq.com/index.php/Got_Your_BlackBerry_Wet%3F
It would be inaccurate to say 100% that it will work or will not work -- it all depends on circumstances; anecdotally, there are reports on both ends of the spectrum. Hence, if someone wants to try it, they certainly should...but they should not expect anything at all...they should just wait and see what happens. Water damage is one of those things that, quite simply, has unpredictable results.
Good luck!
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Question about water damage to upper case

Hey everybody.
I recently sent in the MacBook that I got a year ago for repairs. Apple determined that there was water damage to the logic board, battery, and "top case,", which, while disappointing, was not altogether surprising since a few days earlier I had coughed a mouthful of water all over the computer.
Anyway, I'm resigned to replacing the logic board and battery (although not through Apple - too expensive!), but I'm curious as to what, exactly, water damage to the upper case (I'm assuming that's the same as the top case) would be. The upper case is simply the plastic area with the keyboard and trackpad, correct? If it's plastic ... how can there be water damage? Or, perhaps more importantly, if I replace the battery and logic board, will the water damage to the upper case prevent me from using the MacBook? I suppose the keyboard/trackpad could be affected, but is that necessarily the case?
I don't care if the computer looks pretty - I just want it to work. I can get the case for $50 off eBay; considering that the logic board will set me back $450, that's not THAT bad, but it's still $50 I'd rather, you know, spend on the logic board. Without which I am positive that my computer will not work.
Anyway, thanks for any input/help, and may you be luckier in the timing of your coughs than I.

The top case consists of the keyboard, trackpad, and power button. There is some electronic circuitry in there, which is likely what Apple was referring to as being damaged. I am not aware of such a "liquid sensor"....sounds more like a conspiracy theory to me. Liquid damage typically manifests itself as corrosion on the logic board, which is fairly easy to detect in a visual inspection. Other clues might be stains/discoloration from residue in the liquid, or perhaps the overwhelming smell of the beer.....
As to your second question, my understanding is that you voided your warranty when you got water on your computer. I do not believe that the warranty is "restored" after a non-warranty repair, although depending on your location, local laws may dictate something different.
The repair work specific to your current situation may be warrantied, but you should ask and find out for yourself. I don't believe you will be covered for any other potential future defects in the computer.
This is one reason why I typically don't buy into the whole extended warranty thing - especially for portable electronics. In the vast majority of cases, it's simply a cash cow for the party selling it. And since laptops are much more prone to accidents that would result in voided warranties, I personally feel the risk of losing the money you invest in an extended warranty is too high.
Now, if Apple offered a comprehensive replacement policy on their laptops(that covered accidents), I would most definitely consider investing in that kind of protection plan.
Message was edited by: Shaggywerewolf

About water damage

Does apple still provide replacement for iphone4 if I dropped it into water? If it does, how much does it cost? Thanks a lot for your help... I'm really desperate...

Apple will replace a water-damaged iPhone for their standard out-of-warranty charge. See:
http://www.apple.com/support/iphone/service/faq/
Regards.

What are signs of water damage to macbook pro?

Man this is embarassing... the one day I decide to open my window is the one day there's torrential rain here haha good thing my mb pro was generally out of direct contact with the incoming rain
Question is, I came home and there were signs of very very VERY little water on my desk and around my mb pro, probably around a couple of drops but you could tell it was from the rain and may have entered through the screen window behind it. There were a couple of drops next to my mb pro, and when I opened it, the screen had very very little water on it, just on the outer edges of the screen and near the trackpad, but I want to know if this water entered in any way. The computer works perfectly fine so far, I used disk utility to verify the disk and it says everything is good.
are there any other checks I can do to see if water touched it at all, because I have my doubts that the rain actually came into contact and it may just be humidity, but I would still like to know if in the future potential unseen damage from now will affect it later.
And I know water damage voids my warranty. I just want to know if there are any signs that it's even received water damage?
     -charges fine
     -screen's fine
     -everything runs as smooth as before
     -no signs that I can think of that mb pro suffered water damage

Liquid Spill
If you believe you’ve spilled anything (water, soda, trendy energy drink, etc.) on your Apple notebook, shut it down immediately, lest you continue short-circuiting your computer and thus blasting small holes through its components. Just because your computer works for a while after you’ve spilled liquid on it doesn’t mean you’re in the clear. Damage from liquid spills start out small and difficult to diagnose, and then over time spreads to become larger functional issues.
The best thing to do in this case is to take your Mac to an Apple-authorized service center. Diagnostic testing is FREE! But if you are feeling handy and are OK with voiding your AppleCare warranty (AppleCare does not cover accidental damage), you can clean your computer yourself. Unplug it, open it up, and disconnect the battery and all connections to the logic board. Then sit the open computer by a fan while gently scrubbing all sections of the logic board with cotton swabs and isopropyl alcohol. Clean both the top and bottom of the logic board if possible, then let the exposed MacBook dry in the path of the fan overnight before piecing everything back together and turning the computer back on. With any luck, the crisis will be over. http://www.macworld.com/article/2030013/advice-from-an-apple-tech-three-common-m ac-fixes.html

Question about water damage vs. tripped sensors

Hello,
I recently purchase my very first Macbook Air, for which I am very pleased. The other day in the coffee shop, a child hit my elbow and a little coffee splashed on my trackpad. I was very paranoid, and immediately made a Genius Bar appointment. The genius stated that there was a drop inside the computer (near the trackpad) and that I could get a replacement for 800+. I was really upset, but was really sure that very little coffee spilled. So, I took it to an apple certified technician to glance at it.
Their response "no worries....we cleaned off your trackpad and there was no damage. The water sensors were never tripped.".
However, after reading all these forums, I'm worried that the genius 'blacklisted' my computer. How would I know this? And, could I argue this?
I should mention that at the moment of the 'spill', I reacted quickly and my computer showed no sign of issues. I immediately took it to the Apple Store, and did not turn it on before I had a second opinon.
Since I'm new to Apple/Mac, information would be helpful.
Happy Thanksgiving.

I'd strongly recommend getting a written statement from the Apple Authorized Service Center, on their letterhead with a date/time and acknolwedgement of no issue. While there's no such thing as "blacklisting" you'd be surprised what Genii will write in their notes after a bar appointment.
For example:
I referred a user to the Genius Bar about three weeks with a stuck Mini-Disc in their optical drive. I was unable to jar it loose without more "creative" methods and did not want to potentially jeopardize their warranty. The user did not want to pay for me to disassemble the machine and remove the disc. She went to the Genius Bar where the person that helped her gave her the same option (disassembly of machine, removal of disc) for $99+ tax. The user refused the service and said for $100 I can think of a creative way to get it out for less. Last week she gave up and took it in for the $100 service when a different person at the Genius Bar said:
"Our notes say that your last visit to the Genius Bar, you told the Genius that you were going to use a screwdriver or nail file to remove it." They also no longer offered the $100 service for the disc removal and instead quoted her an out of warranty/physical damage service call of $375.
So, long story, short. I'd cover your tracks. Last I spoke with my user, she was still working with AppleCare to have that note entry on the screwdriver/nail file stricken from the record on her machine.

Is it save to apply invisible sheild screen protector with the provided liquid? I'm worried about water damage to my 4s

Is it safe to apply a invisible sheild screen protector with the liquid provided? I'm worried it will cause liquid damage to my 4s

Avoid the dock connector and the headphone port. That's where the water sensors are located. Just apply a very small amount of liquid for the InvisiShield or whatever it is.

What are the sign to look for if you think the macbkpro has water damage???

I had a small amoung of water soak throught my case, were the water reached the corner of the top side were the back of the computer is when it is open and want to know what the signs of water damage are so that I can look for them, only about 3/2.5 inches was with water of this corner. Would I have probelems right away if it was water damage????help please

"only about 3/2.5 inches was with water of this corner.?
How much is that in plain speak?
Spill Cleaning
And, don't think that just because it was two teaspoons and not a glassful that there is a difference.
Some liquid has just spilled into your Mac. What should you do?
Do
Immediately shut down the computer and unplug the power cord.
Remove the computer's battery (if you can)
Disconnect any peripherals (printers, iPods, scanners, cameras, etc.)
Lay the computer upside down on paper towels to get as much liquid as possible to drip out.
Note what was spilled on your Mac.
Bring the computer into an Apple store or AASP as soon as possible.
Don't
Don't try to turn it back on. Liquids can help electrical current move about the components of your Mac in destructive ways.
Don't shake the computer (this will only spread the liquid around).
Don't use a hair dryer on it (even at a low setting a hair dryer will damage sensitive components).
Do not put in a bag of rice in as much as rice will get into the ports and optical drive and do further damage.

Water damage, Warranties, and $200 refurb replacements

I'm aware that there are a ton of threads about water damage and warranties, but I don't think there's an answer to this particular question.
Because of the symptoms of my water damaged iPhone (everything working fine except backlight), I suspect there's some corrosion inside--if so, it's a cheap fix. If not...not.
I know that water damage voids the warranty. I know that Apple will now replace it with a refurbished unit for ~$200. BUT: will opening and checking for corrosion kill the $200 refurbished swap offer? The way I see it is that the warranty is already voided, so what do I have to lose? But I don't want to open it up, find that I'm wrong about the corrosion, then also find that Apple won't take my $200 because I opened it.
Anybody have experience with this? Thanks in advance!

The corrosion will be under connector 1 (the LCD ribbon connector) on the logic board or, in worser cases, the coil has burned out and you need to do a intricate solder job. There are a load of water damage/moisture indicator tabs inside the iphone which, if go pink, void your warranty. Get yourself hold of some iphone opening tools - as long as you follow the ifixit guide properly and use a suction cup apple will never be able to tell. Check if any of the circles are pink and try cleaning up connector 1 - if no pink circles your warranty will still be valid.
If you have a pink circle, try cleaning up the corrosion on conector 1. If that fails and you wan't to avoid paying $200 you're gonna have to make this solder joint with a thin wire: follow the guide here http://blog.techsick.com/guides-tutorials/iphone-3gs-no-backlight-fix/ If not apple won't be able to tell you opened it up and it'll be fine.
Hope that helped and good luck!
Regards

How to turn on an iphone 4s without power button and also got water damage

how to turn on an iphone 4s without power button and also got water damage?

Actually the rice is not very effective, you really want to use a desiccant. There are products out there that work really well, the silica gel is a much better alternative to rice. See our blog post about what to do next time this happens:
The Truth About iPhone Water Damage
http://iheartrepair.blogspot.com/2013/07/the-truth-about-water-damage.html
I may receive some form of compensation, financial or otherwise, from my recommendation or link
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My nokia 106 had some minor water damage, it know will only go on the demo mode

After some slight water damage my nokia 106 will only go onto demo mode?

Take it to a store they might be able to help. If not it's a new device that you'll need
Dont say anything about water damage though.

I got my iphone 4 water damaged. It won't turn on. How do I go about getting it replaced and what are the costs?

I got my iphone 4 water damaged. It will not turn on. I need to replace it ASAP. How should I do this? Costs?

You should have put it in a bag of rice. If you had, it probably would have turned out okay.

What are the signs of water damage to my macbook pro

my boyfriend set everything in the back of the truck, including my laptop, while he was cleaning out the inside. when finished he put everything back in the truck, and drove through a carwash. unfortunately, my laptop was in its black sleeve and blended in, getting left in the bed of the truck. it was in a protective sleeve and had a smartshell case on it. both are not the best protection though, especially against water. he claims the computer was dry when he took it out of everything but i dont see how thats possible. though i am currently using it, and i havent noticed any signs of damage, what are the chances the laptop has damage that will take effect later? its been a month already. but i dont want to open it one day and everythings erased or something. im only thinking about it again because every time i click an icon, it jumps to another desktop. thats only been happening today. are there any warning signs i can look for so i can fix it before it gets really bad?

Any anomalies should make you suspect that you suffered some type of water damage. Because liquid damage can take many routes, as corrosion begins to set it, you may not know that damage has occurred until strange things start happening with your system.
Probably the best thing you can do, since an anomaly has presented itself, is to take your machine into an Apple Store or an AASP for a free diagnosis. If they notice that the liquid sensors have been activated, they will let you know.
Good luck,
Clinton

What to do about water damage?

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