What to do after trying like all methods of deleting Blackberry Messenger!! HELP ASAP!!
Ok so basically, i am trying to delete bbm. I went to application management in options went to it and pressed delete as it was in the process of deleting my phone dropped and my battery fell out, so i put my battery back in and started my phone up again. BBM was still on my phone and running normally so i went back to delete it again and it wasnt there on my applications list i then went onto blackberry desktop manager and it wasnt on there to delete either. HELP!!!!
If it's not in your Applications list, it shouldn't be still installed on your phone.
One thing you can do is hide the icon so you don't see it on your homescreen. To do that, highlight the BBM icon with your cursor then press the menu key and select Hide.
I hope that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.
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When I print a photo to my epson printer, it comes out larger than the original photo - so the photo prints beyond the borders. Tried readjusting all sorts of things but nothing helps. I had this same problem with my Canon. any ideas?
Crop to the print size before pringing
LN -
copy link 0.1.7 addon is working with firefox 19.0, what can I do for open all url at a time with help of short key.
Check out this Addons
*https://addons.mozilla.org/en-US/firefox/addon/multi-links -
Every time I sync my Iphone 5c(with ios 8) to Itunes, it 1. deletes all of my purchased music 2. deletes all of my album artwork 3. replaces all of my deleted songs. please help! this is driving me crazy! It syncs 100+ songs, when I only want to sync 1! I'm running Itunes 11.3.1.2
After having experienced similar problems and having it back to work, I have a few suggestions:
- Try to find out if the syncing stops at a particular track or song. That might - out of the blue - have gotten corrupted in one way or another. Since that song will not be on the iPod, iTunes will try over and over to put it on and crash in one way or another;
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HTH -
Reopening a .fla after trying the winrar method
A large file I was working on crashed last night. I've tried the WinRar method and can see the DOMdocument.xml is missing all together.
I was hoping to use a previous version and import the Library xml items into that file. However when I try to save the file back to a .fla, Flash CS6 won't open it.
I'm just changing the extension from .rar to .fla on my mac, is that the way to do it or do I need a specific software?\
cheers.Yes this is correct.
I've tried the rar method on a friend's PC and the rebuilt file can't be open and the rebuilt rar doesn't show a DOMdocument anyway.
I'm now also tried creatinga new .fla. and turning it into a zip to gain access to the DOMdocument and library. I'm doing the same with my corrupt file.
I'm trying to transfer library items from the corrupt file into a new file. When I zip it back and change it to a .fla, CS6 refuses to open the new .fla file.
Is it ok to just change the extension in finder (I'm on mac) or do I need to do it through some other dev software? -
After installing IOS 6 my Iphone 4s continues to shut down on me after trying to use any app. I've backed up and rebooted, nothing helps. Can anyone help??
There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it. -
My iPad 1 has stopped working after trying to instal iOS 5. Can you help restore?
My iPad has stopped working after trying unsuccessfully to instal iOS5. All that's currently showing on the iPad screen is a white USB cable with a thick arrow pointing towards the iTunes logo (black double note within a white rimmed circle and a blue background).I cannot switch it off and have seemingly lost everything that was on it.
Please help!That means you have to restore the device with iTunes now. So connect the iPad to your computer's iTunes and restore the iPad.
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I'm running a Toshiba Satellite laptop that was originally running Windows Vista 32-bit, but was upgraded by me to Windows 7 32-bit. On Windows Vista, all I would run was Firefox. I loved it!!! On Windows 7, I've noticed that Firefox kept hanging whenever I would try to download a file...from anywhere. I got so frustrated I went to try several different browsers. They all worked extremely quickly, whereas Firefox was working so slow, I could click on a link to a page, go get some lunch, come back and it still be trying to load the page. This was drastically unusual for Firefox. I used the other browsers and everything was fine for a week and then Windows Explorer started going down every few seconds. I went to the windows 7 forums and started looking. There were several suggestions on how to fix the problem, none of which worked for my compy. I tried restarting the compy in safe mode. That didn't help. I turned off every startup program except for the essentials and that DID work in keeping Windows Explorer from restarting. I then dove into the tedious task of trying to discern which 3rd party program was the offender. I removed everything from my compy that had been downloaded in the last ten days (well before the windows explorer issue, but not before the firefox issue). That didn't work either. I tried replacing an explorer file, which didn't work either. There were several other things I tried, as well, but nothing worked. Then, I saw a post that Firefox had caused the problem for one person. I went in and did as was suggested and completely removed Firefox and all associated files. Unfortunately, this worked. I haven't had any more trouble with windows explorer restarting. My big problem is, however, I can't run Firefox!!! And I LOVE Firefox!!! It's spoiled me! I hate Internet explorer, which is what I'm forced to run now. I've tried Safari and Google Chrome and don't like either one of those, either. I want my Firefox back! But if it's not working 100% it's less frustrating to be forced to live with the Internet Explorer. I'm going insane, here! Does anyone have any suggestions? I tried clearing out browser history, changing download files and a couple of other things and nothing worked with the Firefox to get it going better before I started having the Windows Explorer difficulty and had to completely erase the Firefox program. If I've missed any info, please don't hesitate to ask!! I'm happy to supply whatever I know about the issue!!
uninstalled firefox ....deleted all files still remaining under mozilla firefox directory in program files ... to avoid having to reprogram all my settings, reisntall all addons as well .. I did not remove anything from mozilla firefox that is stored in either appdata or under the windows users directory (if any)
... the as suggested reinstalled the latest version of the firefox browser using the link you provided in the email ..; tested and several issues still remain present and unresolved ....
so please this is urgent or I will have to jump browsers and start using chrome .. because we work 14 hours a day 6 (sometimes 7) days a week, to get ready for the launch of our newest venture and we cannot lose that much days on browser related issues ... so please instead of putting me through week long step process .. of do this .. do that .. can you please actually look into the issue from your end .. I use firefox for so many, many years thta I deserve this kind of support .. thnx Robert -
For some reason, I created new library after I pressed Option then Click on Create New Library so I had two of them. Since iPhoto 9.2.2 and iPhoto 9.2.3, I opened and still get the spinning beachball for hours. Even I tried updated & upgrade photos and database ... still it wouldn't work. Does anyone have an advice or have simliar problem?
Thanks!
Scott
iMac 4,1, (V.10.6.8), 2GB Ram, 1TB HD, & iPhoto '11 (V.9.2.3)Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
how do i fix my iphone!!
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Try this First...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
http://support.apple.com/kb/ht1430 -
After 26 months of TRYING to load Sun 10 = delete SUN? help please
reguards to, "sol-10-u3-ga-sparc-v1-iso.zip" (1 thru 5)
I downloaded the 5 files of "Sun 10", 26 months ago and so far, after many dozens of different try's, I have yet to get this OS working.
I've redownloaded in case it was a bad file. __NOT
Properly unzip't and I've burned well over a couple dozen ISO's disks & made sure that were in the proper file system, i QUANTUMed RECHECKed this, __NOT
I have at my disposal 3 PCs, 2 desktops 1 laptop all the same OS, Windows XP, NOT... BUT WAIT! It wants to load on the laptop, it starts, it gets to (i can only guess) 3/4 done & reboots. MAYBE this time, __NOT
OK, I downloaded a basic Linux OS. It installs NO PROBLEM. While I'm at it I'll retry loading "Sun 10" thinking the hard drive is formatted for non-Windows... __NOT (aww cheeeze)
Now what to try/look for... I downloaded other Sun software (see below) and burned to CD and DVD. __ NOT (YeeeGads)
I have 3 different HDD's. Laptop-Western Digital, desktops I have, 3 different Maxtors 40-120-320gb, and other desktop a WD 30gb.
My question: What is the reason for making software that JUST does not load?
I'm 99% convinced this is "unable to load" is the major reason Sun is not on more PC desktops.
Got any ideas? Is there any SPECIAL bootfloppy(s)?
FRUSTRATED to no end:
FM ([email protected])
My other recient attempts:
sol-10-u4-ga-x86-v1.iso
sol-10-u4-ga-x86-dvd.exe
sol-10-u4-ga-x86-dvd.isoHere are the files I downloaded and tried to install.
sol-10-u3-ga-sparc-v1-iso.zip (1-5)
sol-10-u4-ga-x86-v1.exe (1-5)
sol-10-u4-ga-x86-dvd.exe
sol-10-u4-ga-x86-dvd.iso
sol-10-u6-ga1-x86-dvd.iso
sol-nv-b110-x86-dvd.iso
As you can see I did try both versions, SPARC & x86.
First, I'm not a PC guru, just your ordinary PC buyer/user who understands little about it's inner workings in reguards to software. Basicly my system really should not make a difference in reguards to "Bits & Bytes". In my view, as is the majority of the general public, the software should make adjustments to the PC's inner workings when loading.
Sun Hardware Compatibility List? With this in mind it's probably the greatest reason people want Windows. So far, as do I, Windows works Solaris won't. As far as I know all my PC's are generic desktops and laptop. Basicly if Windows can install, so should any other OS designed for desktops.
It's ludicris to think we, the general public, have to learn "Command Prompts" to load any OS. It's not the dark ages of pre-1984 anymore.
So anyways, I'm currently downloading "osol-0811.iso". From my past experiance I have little hopes it'll install... BUT try I will.
THANKS for the info:
FM -
Iphoto 09 - after install, not all photo's can be printed - help
After installing iphoto, not all of my photo's were displaying. and when I had tried to print, only original photo's would print. if a duplicated or edited photo was selected, it would just look like a screen dump. I have uninstalled the software and re-installed it. the same problem occured. When I reinstalled it, the faces did not run. help please!
i think i found a solution. rebuilding the photo database and fixing permissions did not correct a problem with 1 of the 4 photos I was attempting to print. Editing the photo in iPhoto may have resulting in the photo becoming corrupted. To make a long story short ... I used Time Machine to retrieve an earlier version of the corrupted photo, and all seems to be well.
-
Process: Safari [838]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 7.0.3 (9537.75.14)
Build Info: WebBrowser-7537075014000000~3
Code Type: X86-64 (Native)
Parent Process: launchd [184]
Responsible: Safari [838]
User ID: 501
Date/Time: 2014-05-10 02:35:07.779 -0400
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 5B3A5243-785D-87EA-055C-3D8738270FED
Crashed Thread: 10
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
External Modification Warnings:
Thread creation by external task.
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_pthread.dylib 0x000000010a6e1b35 pthread_threadid_np + 16
1 libsystem_pthread.dylib 0x000000010a6e4638 _pthread_mutex_lock + 51
2 libc++.1.dylib 0x0000000106a257a9 std::__1::mutex::lock() + 9
3 com.apple.CoreGraphics 0x0000000107337d5f CGSConnectionRegistryCheckConnectionID + 33
4 com.apple.CoreGraphics 0x0000000107337c63 CGSConnectionByID + 76
5 com.apple.CoreGraphics 0x000000010736835c CGSGetNextEventRecordInternal + 28
6 com.apple.CoreGraphics 0x00000001073682fa CGEventCreateNextEvent + 33
7 com.apple.HIToolbox 0x000000010997274d PullEventsFromWindowServerOnConnection(unsigned int, unsigned char, __CFMachPortBoost*) + 85
8 com.apple.HIToolbox 0x000000010997777c PullEventsFromWindowServer + 46
9 com.apple.HIToolbox 0x00000001099776c9 FlushSpecificEventsFromQueue + 54
10 com.apple.AppKit 0x0000000107ee8c63 +[NSEvent _discardEventsForTrackingArea:] + 64
11 com.apple.AppKit 0x0000000107ee8b19 -[NSView(NSInternal) _uninstallTrackingArea:] + 227
12 com.apple.AppKit 0x0000000107de8fb5 -[NSView(NSInternal) _uninstallRemovedTrackingAreas] + 461
13 com.apple.AppKit 0x0000000107dc2bd6 -[NSView _setWindow:] + 1033
14 com.apple.AppKit 0x0000000107dd4f75 -[NSControl _setWindow:] + 154
15 com.apple.AppKit 0x0000000107dd4e2e -[NSButton _setWindow:] + 48
16 com.apple.AppKit 0x0000000107dc0964 -[NSView addSubview:] + 364
17 com.apple.AppKit 0x0000000107ec0ce8 -[NSToolbarItemViewer configureForLayoutInDisplayMode:andSizeMode:inToolbarView:] + 574
18 com.apple.AppKit 0x0000000107ebeda0 -[NSToolbarView _layoutDirtyItemViewersAndTileToolbar] + 1275
19 com.apple.AppKit 0x0000000107ec020c -[NSToolbar _metrics] + 1343
20 com.apple.AppKit 0x0000000107ebe8d7 -[NSToolbarView _layoutDirtyItemViewersAndTileToolbar] + 50
21 com.apple.AppKit 0x0000000107ebc506 -[NSToolbarView _syncItemSetAndUpdateItemViewersWithSEL:setNeedsModeConfiguration:sizeToFit:set NeedsDisplay:updateKeyLoop:] + 166
22 com.apple.AppKit 0x0000000107ebc457 -[NSToolbarView _noteToolbarLayoutChanged] + 47
23 com.apple.AppKit 0x0000000107eb0fe8 -[NSWindow _showToolbar:animate:] + 199
24 com.apple.AppKit 0x0000000107eaf272 -[NSWindow setToolbar:] + 788
25 com.apple.Safari.framework 0x0000000103be6d5b -[ToolbarController initWithBrowserWindowController:] + 587
26 com.apple.Safari.framework 0x0000000103a13568 -[BrowserWindowControllerMac windowDidLoad] + 739
27 com.apple.AppKit 0x000000010804141c -[NSWindowController _windowDidLoad] + 450
28 com.apple.Safari.framework 0x0000000103c45c13 -[WindowController _windowDidLoad] + 43
29 com.apple.AppKit 0x0000000108028016 -[NSWindowController window] + 110
30 com.apple.Safari.framework 0x0000000103a13c9a -[BrowserWindowControllerMac showWindow:] + 50
31 com.apple.AppKit 0x00000001080f5605 -[NSDocument showWindows] + 100
32 com.apple.Safari.framework 0x00000001039e200b -[BrowserDocument showWindows] + 39
33 com.apple.AppKit 0x00000001080f4178 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 458
34 com.apple.AppKit 0x00000001080f3f6f -[NSDocumentController newDocument:] + 36
35 com.apple.Safari.framework 0x0000000103b754e3 -[WindowReopener reopenWithArrayOfWindowControllerNames:] + 120
36 com.apple.Safari.framework 0x0000000103b756a4 -[WindowReopener init] + 117
37 com.apple.Safari.framework 0x0000000103b757b3 +[WindowReopener reopenWindows] + 43
38 com.apple.Safari.framework 0x00000001039570f7 -[AppController _openUntitledFileWhileLaunching:] + 157
39 com.apple.Safari.framework 0x0000000103953fa3 -[AppController applicationOpenUntitledFile:] + 22
40 com.apple.AppKit 0x0000000108022e20 -[NSApplication _doOpenUntitled] + 447
41 com.apple.AppKit 0x0000000107f45f01 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 254
42 com.apple.AppKit 0x0000000107f45c23 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 140
43 com.apple.AppKit 0x0000000107f4580d -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 746
44 com.apple.AppKit 0x0000000107db0b7b -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 323
45 com.apple.AppKit 0x0000000107db0909 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
46 com.apple.AppKit 0x0000000107db036b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
47 com.apple.Foundation 0x00000001062fcf0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
48 com.apple.Foundation 0x00000001062fcd7d _NSAppleEventManagerGenericHandler + 106
49 com.apple.AE 0x000000010adf4e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
50 com.apple.AE 0x000000010adf4c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
51 com.apple.AE 0x000000010adf4b36 aeProcessAppleEvent + 315
52 com.apple.HIToolbox 0x0000000109977161 AEProcessAppleEvent + 56
53 com.apple.AppKit 0x0000000107dac246 _DPSNextEvent + 1026
54 com.apple.AppKit 0x0000000107daba2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
55 com.apple.Safari.framework 0x00000001039a6d00 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
56 com.apple.AppKit 0x0000000107d9fb2c -[NSApplication run] + 553
57 com.apple.AppKit 0x0000000107d8a913 NSApplicationMain + 940
58 com.apple.Safari.framework 0x0000000103b78c8d SafariMain + 267
59 libdyld.dylib 0x000000010a42c5fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x000000010a5d5e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010a6e2f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010a6e5fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010a5d6662 kevent64 + 10
1 libdispatch.dylib 0x000000010a3f543d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x000000010a3f5152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x000000010a5d5e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010a6e2f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010a6e5fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x000000010a5d5e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010a6e2f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010a6e5fb9 start_wqthread + 13
Thread 5:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x000000010a5d6962 pread + 10
1 libsqlite3.dylib 0x0000000104afb1d4 unixRead + 100
2 libsqlite3.dylib 0x0000000104b215ee readDbPage + 478
3 libsqlite3.dylib 0x0000000104b2018d sqlite3PagerAcquire + 349
4 libsqlite3.dylib 0x0000000104b558f7 sqlite3BtreeMovetoUnpacked + 1143
5 libsqlite3.dylib 0x0000000104b474c5 sqlite3VdbeExec + 53365
6 libsqlite3.dylib 0x0000000104b3940a sqlite3_step + 666
7 com.apple.WebCore 0x000000010da35e39 WebCore::SQLiteStatement::step() + 73
8 com.apple.WebCore 0x000000010e17f90e WebCore::IconDatabase::checkIntegrity() + 110
9 com.apple.WebCore 0x000000010da35721 WebCore::IconDatabase::performOpenInitialization() + 65
10 com.apple.WebCore 0x000000010da35033 WebCore::IconDatabase::iconDatabaseSyncThread() + 259
11 com.apple.JavaScriptCore 0x000000010442b53f ***::wtfThreadEntryPoint(void*) + 15
12 libsystem_pthread.dylib 0x000000010a6e1899 _pthread_body + 138
13 libsystem_pthread.dylib 0x000000010a6e172a _pthread_start + 137
14 libsystem_pthread.dylib 0x000000010a6e5fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x000000010a5d5e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010a6e2f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010a6e5fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x000000010a5d5e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010a6e2f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010a6e5fb9 start_wqthread + 13
Thread 8:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x000000010a5d1a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010a5d0d18 mach_msg + 64
2 com.apple.QuartzCore 0x000000010552b377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x000000010552b2ad thread_fun + 25
4 libsystem_pthread.dylib 0x000000010a6e1899 _pthread_body + 138
5 libsystem_pthread.dylib 0x000000010a6e172a _pthread_start + 137
6 libsystem_pthread.dylib 0x000000010a6e5fc9 thread_start + 13
Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x000000010a5d1a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010a5d0d18 mach_msg + 64
2 com.apple.CoreFoundation 0x0000000106ed4fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x0000000106ed45e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x0000000106ed3f25 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x0000000106342967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x000000010634276b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x000000010a6e1899 _pthread_body + 138
8 libsystem_pthread.dylib 0x000000010a6e172a _pthread_start + 137
9 libsystem_pthread.dylib 0x000000010a6e5fc9 thread_start + 13
Thread 10 Crashed:
0 com.apple.AE 0x000000010ae09f9c ___ZL25AppleEvents_event_handlerP17_xpc_connection_s_block_invoke + 139
Thread 10 crashed with X86 Thread State (64-bit):
rax: 0xa7e898758948b055 rbx: 0x0000000000000054 rcx: 0x0000000106e50000 rdx: 0x0000000000000054
rdi: 0x0000000106e50000 rsi: 0x0000000105c38000 rbp: 0x0000000106e51ff0 rsp: 0x0000000106e51f68
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x000000010ac67420 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000105c38000
rip: 0x000000010ae09f9c rfl: 0x0000000000010206 cr2: 0x000000010ae09f9c
Logical CPU: 3
Error Code: 0x00000000
Trap Number: 6
Binary Images:
0x10393f000 - 0x10393fffd com.apple.Safari (7.0.3 - 9537.75.14) <170ED2F7-108B-326D-96B6-D54CCA40AA85> /Applications/Safari.app/Contents/MacOS/Safari
0x10394a000 - 0x103e50ffb com.apple.Safari.framework (9537 - 9537.75.14) <AE2739A0-427C-3015-8DF8-FDCF768D62DE> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x10423a000 - 0x10423bff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x104247000 - 0x104265ff7 com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x104283000 - 0x104284fff libquit.dylib (161.2) <54B83D99-F84C-35E1-87D5-FCCB2F200FBD> /usr/lib/libquit.dylib
0x104289000 - 0x1042a6ff7 com.apple.framework.Apple80211 (9.3.1 - 931.58) <D5B2DD15-3DCC-31F6-9320-3A20A887C5D5> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x1042b6000 - 0x1042b6fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x1042bc000 - 0x1042bcfff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x1042c3000 - 0x104321ff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
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0x10437d000 - 0x1043e7ff7 com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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0x114be9000 - 0x114c1effc com.apple.LDAPFramework (2.4.28 - 194.5) <4ADD0595-25B9-3F09-897E-3FB790AD2C5A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x114c2d000 - 0x114c5aff2 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <43A137C4-3E72-37DC-945F-92569C12AAD4> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x114c69000 - 0x114c71ff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x114c78000 - 0x114d57fff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x114dbf000 - 0x1152e2fff com.apple.QuartzComposer (5.1 - 319) <8B90921F-911B-3240-A1D5-3C084F3E6A36> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x115604000 - 0x11569ffff com.apple.PDFKit (2.9.1 - 2.9.1) <F4DFF4F2-6DA3-3B1B-823E-D9ED271A1522> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x115712000 - 0x115736fff com.apple.quartzfilters (1.8.0 - 1.7.0) <39C08086-9866-372F-9420-81F5689149DF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x115765000 - 0x1159c6fff com.apple.imageKit (2.5 - 774) <AACDE16E-ED9F-3B3F-A792-69BA1942753B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x115c11000 - 0x115ce2fff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x115d94000 - 0x115ed5fff com.apple.QTKit (7.7.3 - 2826.17) <ADA1EF77-57D2-3E7E-8526-8F0B732C1218> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x115fea000 - 0x115fedfff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x115ff4000 - 0x116116ff1 com.apple.avfoundation (2.0 - 651.12) <5261E6EA-7476-32B2-A12A-D42598A9B2EA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x11622e000 -You may have installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Step 1
In the Applications folder, there should be an item named "Genieo". Select it and open the Finder Info window. If it shows that the Version is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
This step does not completely inactivate Genieo.
Step 2
Don't take this step unless you completed Step 1, including the restart, without any error messages. If you couldn't complete Step 1, stop here and ask for instructions.
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib~/Library/Application Support/com.genieoinnovation.Installer~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the developer sometimes shows up under the name "Genieo support." If that happens, don't believe anything he says, but feel free to tell him what you think of his scam. -
When returning from popping out of the house, as the Back UP and Update was taking forever, I came home to find that my iPhone has updated to iOS 5 but failed to Restore itself. On top of this my PC no longer recognises my iPhone and issues a message 'USB Device Not Recognized'. Now I have tried several attempts at fixing this, reinstalling iTunes, disabling and re-enabling USB Drives but nothing seems to work. So I am now left with an empty phone, no contacts nothing, which can't even connect to my PC.
Any Ideas???????????????????I had the same problem, I shut down the computer, disconnected it, etc... nothing helped. I went to the Apple store and they fixed it by restoring my phone to factory defaults and then updating. When I got home I connected to Itunes and it synched all my information back to the phone. If you have synched your information to Icloud you have to do it there!
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error message "2009" and white screen reset fail...what to do??????????...please dont tell me about pressing the 2 bottons at the same time....did that n it DID NOT work in my case.
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.
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