What to do: CC account was hacked and now suspended?

Adobe tells me my account was hacked. My bank tells me to cancel my card for the account. OK. I chat to adobe support and they say Adobe will keep my account active until the new card arrives. Just got an email saying my account is suspended and I have no new card. Great! Just started a new chat was told my chat had to be transferred. Ten minutes later, I gave up.
Anyone else have this problem and how was it solved?
Honestly Adobe would be better off getting a yearly payment and then they wouldn't have had to keep my card details which I never did like.

Our apologies on the email. If Customer Support said they will keep your account active until the new card arrives then you are fine.
Normally if someone's credit card expires or is invalid for some other reason we will send a courtesy email to let you know your account is suspended until payment is received.

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Regards,
Tamim
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
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What to do: CC account was hacked and now suspended?

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