What to do if an external hard drive is recognized on one macbook pro but is NOT recognized on another?

Attached a friend's external hard drive to my MacBook Pro and it wouldn't mount (Finder is set to show external disks), though I could clearly hear it functioning. However, if it's plugged into his Mac, it is recognized.
Thanks in advance for any solutions and apologies in advance if this has been a topic before.

Reset the SMC and NVRAM:
http://support.apple.com/en-us/HT201295
http://support.apple.com/en-us/HT204063

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    grantmcconnaughey wrote:
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